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Best Buy

Homepage: http://www.bestbuy.com		 Rating & Review History

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Note: All ratings on this page are updated nightly.
 
 Best Buy's Performance Over Past Six Months

Overall customer satisfaction
5/2012 
4/2012 
3/2012 
2/2012 
1/2012 
12/2011 
11/2011 
     month reviews rating
   5  May 10 1.00  
   4  April 9 1.94  
   3  March 22 1.82  
   2  February 13 2.88  
   1  January 13 0.77  
   12  December 59 1.14  
   11  November 15 1.17  

 

  Pricing of products and services
5/2012 
4/2012 
3/2012 
2/2012 
1/2012 
12/2011 
11/2011 
     month reviews rating
   5  May 9 4.44  
   4  April 8 4.06  
   3  March 22 4.32  
   2  February 10 3.75  
   1  January 12 2.50  
   12  December 52 3.94  
   11  November 13 4.81  

 

Likelihood of customers making future purchases
5/2012 
4/2012 
3/2012 
2/2012 
1/2012 
12/2011 
11/2011 
     month reviews rating
   5  May 9 1.11  
   4  April 9 2.22  
   3  March 22 2.27  
   2  February 12 2.08  
   1  January 12 0.83  
   12  December 55 1.77  
   11  November 15 1.50  

 

  Overall product shipping and delivery process
5/2012 
4/2012 
3/2012 
2/2012 
1/2012 
12/2011 
11/2011 
     month reviews rating
   5  May 9 2.22  
   4  April 7 3.57  
   3  March 14 2.86  
   2  February 7 0.36  
   1  January 7 2.14  
   12  December 48 1.09  
   11  November 12 1.46  

 

Overall customer service
5/2012 
4/2012 
3/2012 
2/2012 
1/2012 
12/2011 
11/2011 
     month reviews rating
   5  May 9 1.94  
   4  April 9 1.67  
   3  March 22 2.16  
   2  February 11 1.82  
   1  January 12 0.83  
   12  December 53 1.18  
   11  November 15 1.00  

 

  Product Returns/Refunds/Exchanges
5/2012 
4/2012 
3/2012 
2/2012 
1/2012 
12/2011 
11/2011 
     month reviews rating
   5  May 6 0.00  
   4  April 6 2.08  
   3  March 15 1.67  
   2  February 9 0.28  
   1  January 10 1.75  
   12  December 30 1.42  
   11  November 7 2.14  

 

Read All Best Buy 985 Reviews >>