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Satisfaction |
| Six-Month Rating:
2.50
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Six-Month Reviews: | 1 | | | Lifetime
Reviews: | 69 |
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Lifetime Rating:
7.64 |
Average
Store: 8.12
High Average: 9.36
Low Average: 4.59 |
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2.50 |
Pricing of Products and Services |
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Likelihood of Future Purchases |
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2.50 |
Shipping and Packaging |
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0.00 |
Customer Service |
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0.00 |
Return or Replacement |
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This merchant has fewer than 20 reviews in the past 6
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8/3/01 9:05 PM
Better service than I ever dared hope. Great salesman (Rob)and great WEST coast service. This was my 3rd try ordering a Minolta Dimage 7. First tried Ritz, then BandH, and finally Cameraworld. Got a price at least $50 lower than the other co.s quoted and got great memory, batts and charger cheaper too. Yes, a US warranty as well. Don't fool around. Use Cameraworld. I ordered yesterday morning, the camera arrived this afternoon (I ordered overnight shipping for $30).
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8/3/01 2:59 PM
Recently ordered a Canon Powershot G1 and a softcase from Cameraworld, the experience was quite good. I called late in the afternoon one day, spoke with a sales consultant (Roger) and placed the order. Price was good, merchandise was shipped next day and I got it the day after. No hidden charges of any kind.
All went smoothly. I called to cancel a back-ordered part after receiving my order and it was cancelled without any problem. Both Roger and Cheryl with whom I dealt with have been professional, proficient and pleasant to work with. They are right to the point without having to play games which I had experienced at some of the other places. No hard selling of any kind. I will order from them again should the need arises.
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7/20/01 3:06 AM
not so great experience with cameraworld on a different order. my order was doubled because their website gave me a warning that the online transaction failed. when i called their customer service to verify that an order was placed they said that no record of the transaction showed on their computer systems. so i decided to order throught the phone. well today i got two similar packages. one from the phone order and another for the supposedly failed internet transaction.
one suggestion for cameraworld: if you see two similar order on the same day please check with the customer as they might have attempted to order from your website and gotten an error message. this will alleviate some headache and wasted time for both parties. the only consolation to this situation is that i actually needed the two orders.
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7/20/01 2:55 AM
i have full confidence with purchases from this company. they are well staffed with knowledgeable people and have a wide selection of products with reasonable prices. they also have the biggest photography supply on the internet IMHO.
the best thing with purchasing items from cameraworld is their packaging technique. unlike most online retailers who just use bubble wrap and air bags for sensitive equipment, cameraworld consistently used expanding foam to provide padding and protection. they even used the expandable foam for my camera case! items arrive in perfect condition. great job guys!
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7/19/01 12:25 AM
I ordered a Canon Elan 7E and Tamron 28-200XR on Monday morning (7/16) and received the camera and lens on Wednesday (7/18) afternoon! Prices were very competitive, but taking into consideration the free shipping, lower than most New York mail order outfits and without all the hassles! I will definately be shopping at cameraworld.com for future consumer electronic needs and highly recommend anyone else in the market to try them out!
Note: I didn't use the online ordering system since I had a question regarding stock and compatibility. The sales person was so helpful that I figured I might as well order on the phone. I later needed to confirm the model number and got through to customer service instantly (no hold, no music!) and they pulled up my order, gave me my answer right away. Great prices, free shipping (min. order) and great customer service. A truly rare combination in this market.
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7/12/01 9:50 PM
ordered a g1 with 10% off + free shipping on sunday night it came via ground shipping on tuesday
these guys are great, easy to place order, accurate stock on web page, overall i am highly satisfied
i read about all the shotty camera stores online and decided i would pay a littel more to get my camera. this is the usa version with waranty and manuals. i did not have to call and confirm order or subject myself to any other carp.
these guys are great ordrer from them
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6/15/01 7:15 PM
I was really turned off to internet shopping by digitaldog.com and was hesitant to try again. I bought a nice tripod from cameraworld for a great price, it came in on time and I was billed properly and the whole web transaction went off without a hitch. I was impressed and would recommend this company to anyone.
Andrew
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