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| Customer
Satisfaction |
| Six-Month Rating:
2.50
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Six-Month Reviews: | 1 | | | Lifetime
Reviews: | 69 |
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Lifetime Rating:
7.64 |
Average
Store: 8.12
High Average: 9.35
Low Average: 4.59 |
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2.50 |
Pricing of Products and Services |
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0.00 |
Likelihood of Future Purchases |
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2.50 |
Shipping and Packaging |
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0.00 |
Customer Service |
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0.00 |
Return or Replacement |
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This merchant has fewer than 20 reviews in the past 6
months.
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10/10/08 8:08 PM
I have received Excellent Service. I used the "chat" feature to ask specific questions about the camera, what a great feature if the site. I then placed the order online, for a "Cannon PowerShot SX10 IS" with two day shipping, and guess what, It arrived when they said it would. Thank You for meeting my needs!!
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6/13/07 3:57 PM
Ordered a Nikon Telephoto Lens on Friday and received my lens the following Thursday. Smooth transaction, credit card was charged when lens was shipped.
I am happy with this purchase from Ritz Camera
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6/9/07 12:09 AM
I waited a long time for my Nikon 18-200 VR lens, but it was approximately what they estimated when I placed the order. I'm happy with cameraworld.com and would purchase from them again.
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| Reviewer: | duaneellison
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4/21/06 10:09 PM
I ordered a Nikon D200 from this company after looking around for a while to find someone who had this camera in stock.
I first checked through their online “chat” function and was assured by the company that they did have the D200 in stock, it was USA (not gray), and everything was legit. I did mention that I was concerned about ordering from them because of their lower rating (on the ritzcamera side of the house) which they did not comment on. I then called back later to speak with a sales rep that said basically the same thing the online chat person did. Since no one seems to have the D200 (body only) in stock I decided to make the order and asked for over night shipping to get the camera by Friday. I placed the order and shortly after received an email requesting that I call them back for confirmation. After a few lost calls in their voice mail system I ended up speaking with my original sales person who confirmed my address and assured me everything would be fine and that I would receive my order on Friday. He also reminded me that I would get shipping confirmation emails and would be able to track the package via their cameraworld.com web site. Friday came and I received my package without any problems or complications. This transaction went through very smoothly without any problems, hard sells, or any of the other problems that I expected. Generally I have a purchase through only a few camera stores (Canoga Camera or B&H) and would not have ordered through this store except for the fact they were the only ones who had what I was looking for. The overall negative comments/ratings for them would have scared me off. However, this transaction went very well and the communications with the company both on the telephone and online was very good. Their price was typical, their shipping price was VERY GOOD for overnight, and they absorbed the tax.
Bottom line the entire transaction was very smooth and went better than some of my B&H orders.
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6/11/04 8:40 AM
Great Experience. Order shipped same day and received in excellent condition.This review was modified by its author, abdg, on
6/21/04 9:07 AM.
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| Order Date |
| 6/5/04 11:00 PM |
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5/3/02 4:39 PM
Great customer service, great prices. I had a hard time finding a certain ball grip head in stock through local stores. Found Cameraworld, called to verify stock and was impressed with their helpful attitude. I received the product before the local stores could even get it in stock, and I got a much better price as well. Highly recommended.
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| Order Date |
| 9/6/01 11:00 PM |
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3/12/02 1:39 PM
This is a great company to deal with! My experience with them goes back to mail order days. Their web site has had some problems that have been ironed out in the last couple of years. The good news is that their phone support has always been and continues to be nothing but excellent.
I have gotten some incredible deals as well as paid very fair prices from these folks. They are honest about availabilty and prompt with shipping.
You might save a few bucks from some other unknown web supplier, but if you want to order without fear this is the company for you. Highly recommended!!
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| Order Date |
| 12/16/01 11:00 PM |
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