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Satisfaction |
| Six-Month Rating:
2.50
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Six-Month Reviews: | 1 | | | Lifetime
Reviews: | 69 |
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Lifetime Rating:
7.64 |
Average
Store: 8.12
High Average: 9.36
Low Average: 4.60 |
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2.50 |
Pricing of Products and Services |
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0.00 |
Likelihood of Future Purchases |
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2.50 |
Shipping and Packaging |
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0.00 |
Customer Service |
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0.00 |
Return or Replacement |
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This merchant has fewer than 20 reviews in the past 6
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| Reviewer: | AvinashB
(2) | | User
Rating: |  |
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7/28/09 3:46 PM
I had ordered Canon SD 780 IS.
The shipping was ok but they refused my cashback which was the main reason to shop with them.
Im not happy with the experience and won't recommend this website to anyone.
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10/10/08 8:08 PM
I have received Excellent Service. I used the "chat" feature to ask specific questions about the camera, what a great feature if the site. I then placed the order online, for a "Cannon PowerShot SX10 IS" with two day shipping, and guess what, It arrived when they said it would. Thank You for meeting my needs!!
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6/13/07 3:57 PM
Ordered a Nikon Telephoto Lens on Friday and received my lens the following Thursday. Smooth transaction, credit card was charged when lens was shipped.
I am happy with this purchase from Ritz Camera
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6/9/07 12:09 AM
I waited a long time for my Nikon 18-200 VR lens, but it was approximately what they estimated when I placed the order. I'm happy with cameraworld.com and would purchase from them again.
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5/31/07 5:46 PM
placed order for item listed as "in stock." took 3 days to discover it was not in stock - in fact - not even available anymore! Received a total of 4 e-mails from them in only 3 days.
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| Reviewer: | dslin
(1) | | User
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1/14/07 10:12 PM
DO NOT ORDER FROM THIS STORE!
I ordered a Canon Elura 100 camcorder as a present for Christmas w/ extra 2 day shipping charge from cameraworld.com. The website noted it was in stock. I got an email saying that it would ship in 5-7 days 2 days after I ordered. I emailed them but got no reply until after Christmas. Then it was "we're sorry but we still have not gotten our shipment from the Manufacturer but should get it very soon." It was a good deal so I thought a couple of days shouldn't make a big difference as it was already after Christmas. I got another email saying we haven't forgotten your order. 3 weeks later I get an email that my order was cancelled. I complained to customer service and to date have not gotten any reply. This service is terrible and I warn everyone not to order from them. It's too bad as I had ordered from them before they were taken over by Ritz camera and had excellent service.
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| Reviewer: | barbs001
(6) | | User
Rating: |  |
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12/3/06 9:38 AM
Ordered a telescope on Nov. 18, 2006. Sent follow-up email asking when to expect delivery on Nov. 29, 2006. Received this response...
From: CameraWorld <customerhelp@cameraworld.com
date Dec 3, 2006 6:10 AM
Dear xxxx,
Thank you for providing an opportunity to be of assistance.
This is with reference to your order number xxxxx(xxxxxxxxx).
We are sorry to inform that the manufacturer has discontinued the QUANTARAY TABLE TOP TELESCOPE (stock number: 511660359) or we no longer carry the item on our website. Hence, your order has been cancelled. We apologize for the inconvenience.
Please feel free to contact us for further assistance.
Sincerely,
Jeff Robinson,
Customer Service,
www.RitzCamera.com
Well jeez guys, thanks so much for making me have to now run around to find another one. This was at the top of my nephews wish list and I'm pretty pissed that they never even bothered to send an OOS to let me know it would never arrive.
I will never order from this company again.This review was modified by its author, barbs001, on
12/3/06 11:11 AM.
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