|
| Customer
Satisfaction |
| Six-Month Rating:
8.99
|
|
Six-Month Reviews: | 343 | | | Lifetime
Reviews: | 6229 |
|
|
 |
| |
|
Lifetime Rating:
7.34 |
Average
Store: 8.12
High Average: 9.36
Low Average: 4.60 |
|
|
|
7.57 |
Pricing of Products and Services |
|
8.61 |
Likelihood of Future Purchases |
|
8.23 |
Shipping and Packaging |
|
8.45 |
Customer Service |
|
8.36 |
Return or Replacement |
|
|
|
|
 |
|
|
|
address:
7795 W. Flagler, Miami, FL 33144
|
customer
support email:
http://www.tigerdirect.com/contactus
|
phone:
800-800-8300
customer
support:
800-800-8300
|
business
hours (est):
Open 24/7 - Call Anytime
FAX:
305-415-2149
|
|
|
|
|
Visa
/ Mastercard |
|
|
American
Express |
|
|
Discover |
|
|
Money
Order |
|
COD |
|
|
Personal
Check |
|
|
Wire
Transfer |
|
|
|
UPS
Ground |
|
|
Priority
Next Day |
|
|
Standard
Next Day |
|
|
International |
|
|
2-3 Day Delivery |
|
|
|
Online
Ordering |
|
|
Online
Order Tracking |
|
|
Secure
Order Processing |
|
|
Require
User Registration |
|
|
Guaranteed
Security |
|
|
|
International
Orders |
|
|
Customer
Info. Confidential |
|
|
Customer
Support |
|
|
RMA
Required |
|
|
|
|
11/5/09 5:15 PM
Erwin was knowledgeable, nice and helpful! I will definitley purchase my wireless router from him once my new MacBook arrives.
Thank you
|
|
|
|
|
|
|
11/5/09 4:35 PM
This seller sold me a motherboard and CPU combo and did not ship the CPU because they said it was on back order. They did not notify me about the back order and I found out about it after 6 days when I recieved the rest of the items and then when I called them after spnding an hour on the phone, they told me that shipped the CPU onOct 4th!! and ground!!! In all google email updates they send me the said that they have shipped the CPU too. I lost an installation because of these guys and talked to their manager, Bridget.Willia, about it but the manger was as rude as possible too and she told me that I had to call to find out that the CPU is on back order!!!. I do not recommad this site to anybody
|
|
|
|
11/10/09 5:07 PM
We apologize for the inconvenience,
As the bundle was advertised, the expected ship time is 3-5 business days on those products. In regards to the email that was sent to you we are currently investigating this matter with our IT Department to find out why the erroneous email was sent to you.
We have applied a credit to your account for the inconvenience and you may reference to the email I have sent you for details and instructions on how to use this credit.
We apologize once again and hope you continue to do business with us in the near future.
Sincerely,
Ernie E.
Customer Relations / TigerDirect.com |
TigerDirect / Systemax
tigerdirect
|
|
|
|
|
11/5/09 2:36 PM
Very quick and easy. Confident in seller that business was done and will be completed perfectly.
|
|
|
|
|
|
|
11/5/09 10:40 AM
I want to thank KEITH DORSETT for offering good customer service..I rarely purchase products from the Falls location any more, which is close to my office, due to poor service & attitude.This was a first calling and placing an order with Keith..It's like day & night..On my last visit to the Falls location, I finally walked out and made my purchase of (3)Laptops from Best Buy...With only 4 customers in the Falls location,not one of the 6 sales staff offered any assistance....Thanks again Keith
|
|
|
|
|
|
|
11/4/09 7:12 PM
I bought a product from them that just wouldn't work for me. I'm not too computer savvy so it was prob my problem. But I went online and asked to return it and they said no problem. Fast shipping and easy returns. I will buy from them again. :-)
|
|
|
|
|
|
|
| Reviewer: | RedFeather68
(1) |
|
|
|
|
|
11/4/09 10:35 AM
I always have positive ordering experiences at TigerDirect.com! Products are categorized in a way that makes sense to laymen and techs.
|
|
|
|
|
|
|
11/4/09 7:21 AM
Clark Petion in customer service was exeptional. He listened to my needs and made some strong suggestions. For the same money I was going to spend I got much better equipment.
I will definitely refer Tiger to my friends. Way to go Clark!!!!!
|
|
|
|
|
| 
