TigerDirect / Systemax
http://www.tigerdirect.com
Customer Satisfaction  
Six-Month Rating: 9.04
Six-Month Reviews: 349
Lifetime Reviews: 6210

   


Lifetime Rating: 7.34
Average Store: 8.15
High Average: 9.39
Low Average: 4.85
7.60 Pricing of Products and Services
8.64 Likelihood of Future Purchases
8.24 Shipping and Packaging
8.48 Customer Service
8.42 Return or Replacement
Elite Customer Excellence Awards:
     
address:
7795 W. Flagler, Miami, FL 33144
customer support email:
http://www.tigerdirect.com/contactus

phone:
800-800-8300
customer support:
800-800-8300

business hours (est):
Open 24/7 - Call Anytime

FAX:
305-415-2149


Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer

UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery

Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security

International Orders
Customer Info. Confidential
Customer Support
RMA Required

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Very Satisfied
Reviewer: jar2jam (1)
11/5/09 6:58 PM
Tiger Direct is the best. We ordered a laptop from Steven (extension 5841)at Tiger Direct. When there was a problem with the unit, Steven helped us get it replaced. He also called a month later to be sure we were happy. I have done business with Steven for years. He is such a nice young man.  
 
Tiger Direct can't be beat.  
 
Julia McP

Order Date 4/8/09
Very Satisfied
Reviewer: vgaynor (1)
11/5/09 5:15 PM
Erwin was knowledgeable, nice and helpful! I will definitley purchase my wireless router from him once my new MacBook arrives.  
 
Thank you

Order Date 11/5/09
Very Dissatisfied
Reviewer: babak62 (1)
11/5/09 4:35 PM
This seller sold me a motherboard and CPU combo and did not ship the CPU because they said it was on back order. They did not notify me about the back order and I found out about it after 6 days when I recieved the rest of the items and then when I called them after spnding an hour on the phone, they told me that shipped the CPU onOct 4th!! and ground!!! In all google email updates they send me the said that they have shipped the CPU too. I lost an installation because of these guys and talked to their manager, Bridget.Willia, about it but the manger was as rude as possible too and she told me that I had to call to find out that the CPU is on back order!!!. I do not recommad this site to anybody

Order Date 10/29/09
Very Satisfied
Reviewer: buck3jb (1)
11/5/09 2:36 PM
Very quick and easy. Confident in seller that business was done and will be completed perfectly.

Order Date 11/5/09
Reviewer: mikoprod (2)
11/5/09 10:40 AM
I want to thank KEITH DORSETT for offering good customer service..I rarely purchase products from the Falls location any more, which is close to my office, due to poor service & attitude.This was a first calling and placing an order with Keith..It's like day & night..On my last visit to the Falls location, I finally walked out and made my purchase of (3)Laptops from Best Buy...With only 4 customers in the Falls location,not one of the 6 sales staff offered any assistance....Thanks again Keith  
 

Order Date 11/5/09
Very Satisfied
Reviewer: broadway96 (2)
11/4/09 7:12 PM
I bought a product from them that just wouldn't work for me. I'm not too computer savvy so it was prob my problem. But I went online and asked to return it and they said no problem. Fast shipping and easy returns. I will buy from them again. :-)

Order Date 10/31/09
Very Satisfied
Reviewer: RedFeather68 (1)
11/4/09 10:35 AM
I always have positive ordering experiences at TigerDirect.com! Products are categorized in a way that makes sense to laymen and techs.

Order Date 11/4/09
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