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| Reviewer: | zjemi
(6) | | User
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5/6/06 10:02 AM
This is my second great experience ordering from SterlingTEK.
The batteries have very high quality fit and finish, equal to the Canon orginal, and their capacity is higher. I've only had them for a few weeks but charge-holding appears excellent. In addition, when charging they do not get very warm, maybe better than the Canon original. This is critical for long battery life. The batteries from my previous order are doing well after a year so I expect these will also hold up over time. Shipping was very prompt and protective packaging suitable. I will order from these folks again and recommend them highly. This review was modified by its author, zjemi, on
10/25/06 9:40 AM.
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| Reviewer: | jeremyjadams
(3) |
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4/17/06 6:10 PM
Super great fast shipping. Ordered afternoon on a friday, on a major holiday weekend, got my order on monday! I even got free shipping because I pushed the order up over $60. Its like they gave me a free battery! This site was highly recomended by people at photography-on-the.net and they were right. I would definitly order from them again.
Update: 27April06 I got an email from resellerratings asking me if I needed to change my review of Sterling Tek, they were concerned that I had written my review so quickly after ordering. Well I wrote the review so quickly because, they shipped the product so quickly!!! And they did it for free!!! Well in hind sight I do now need to update my review, because I had several questions about the products that I ordered(never having used them before), and I have to tell you that the girl that answered my phone calls was extremely nice, even when I called 3 or 4 times in one night. I got all my questions out and she was very nice and helpfull. Not "polite-for-the-customer", but genuinely nice. I need to bump up their ratings by 2 points across the board... but I already gave them the max!!! Check out photography-on-the.net, they all have nothing but glowing reports about these guys.This review was modified by its author, jeremyjadams, on
4/27/06 6:45 PM.
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1/26/06 6:19 AM
I ordered 3 batteries almost 1 year ago now that have been in constant use and have been drained/recharged hundreds of times collectively without issue. They still last longer than my official Canon batteries of the same age.
The shipping was perfect, fast, and customer support was friendly. The price was great at the time and now that the batteries have succeded my expectations one year later I have to think I got the deal of the century. Thanx again SterlingTek!
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| Reviewer: | ImTimeKeeper
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1/9/06 11:12 PM
Very good service. Although some of the products were not exactly what they looked like on the website, all were working and even came before expected time. Hoping to do more business in the future.This review was modified by its author, ImTimeKeeper, on
1/9/06 11:15 PM.
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12/30/05 11:59 AM
VERY SATISFIED. These guys are GREAT.
I ordered a battery for my son's Sony Handycam I was giving him for Christmas. The order arrived on time but the battery would not work in the HandyCam even after a full charge.
I called and was told the battery was defective, so I ordered another one and put it on my credit card, deciding to deal with the return after the holidays--well, the second battery arrived and it too would not work in the HandyCam--so now I'm getting upset as Christmas is coming up quick. I call again and get "Roger", the bookkeeper - I explain my frustration and he says he'll make good on my problems...Roger took the bull by the horns and arranged for a real Sony battery to be overnited to me from one of their distributors. He also credited my card back so the Sony battery cost me nothing. He also followed up and called me while he was traveling for Christmas!!
I had read good reviews about this company when I was shopping for batteries for my Canon 20D.
It turned out that the SterlingTEK batteries were not defective but rather Sony had changed the specs so only REAL Sony batteries could be used in the DCR-HC21.
So my problem alerted them to a change they needed to make in the battery and I was treated so well I will reccommend this company every chance I get!!
Stephan Smith
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| Reviewer: | irmaly
(20) | | User
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12/13/05 10:57 AM
VERY pleased. On December 9th, ordered two camera batteries from this company off ebay (where their sales price was slightly cheaper than their web site). Order processed the same day and received the batteries on December 12th. Now I call that FAST. Batteries were as described and work fine in my camera. Will do business with this company again.
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12/12/05 7:37 AM
Very dissatisfied. Sent wrong merchandise. Refused to issue pick up or to credit shipping. Customerservice hung up phone. Had to dispute purchase with credit card company. Never again would I order from them. Will post my experience on all photo websites.
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