This merchant has fewer than 20 reviews in the past 6
months.
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address:
22065 Sherman Way
Canoga Park, CA 91303
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customer
support email:
sales@canogacamera.com
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phone:
800-201-4201
customer
support:
800-201-4201
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business
hours (est):
9:00am - 6:00pm Mon-Fri (PT)
10:00am - 5:00pm Sat
Closed Sun
FAX:
818-346-9376
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Visa
/ Mastercard |
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American
Express |
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Discover |
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Money
Order |
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COD |
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Personal
Check |
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Wire
Transfer |
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UPS
Ground |
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Priority
Next Day |
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Standard
Next Day |
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International |
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2-3 Day Delivery |
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Online
Ordering |
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Online
Order Tracking |
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Secure
Order Processing |
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Require
User Registration |
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Guaranteed
Security |
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International
Orders |
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Customer
Info. Confidential |
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Customer
Support |
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RMA
Required |
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| Reviewer: | T. P. McManus
(2) |
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12/7/08 11:40 AM
First Class Operation!!!!
Repeat Purchaser...Recently purchased a Canon EOS 5d Mk II, dealt with sales rep Jamie in early November, Item back ordered. advised the expected delivery in early December. Dec. 2nd both Jamie and Ghada called, item arrived, will ship that date, Ghada called a second time to confirm shipment (Real personalize service). Order received on Dec. 4th in good condition. Great camera and great vendor. The put meaning in the phrase "Purchase with confidence". And this review is prepared by someone who lives with 100 miles of NYC.This review was modified by its author, T. P. McManus, on
12/10/08 11:32 AM.
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| Reviewer: | Paul Sabella
(1) |
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12/3/08 12:15 PM
I have bought a lot of camera gear over the past years from many camera stores and from the internet. None come close to Canoga Camera as far as service to customers. The staff is extremely knowledgeable, professional, friendly and very helpful . I also found their prices very competitive and quite often lower than other stores or internet. Chris Chase, the General Manager, will go out of his way to make sure you are well taken care of. Top notch operation, great service, competitive prices.
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12/3/08 8:17 AM
I've done business with Canoga camera over the last 5 years. They are consistently a super business to deal with.
Prices are competitive, sales folks are friendly,
& return policy is outstanding.
Of equal importance is the fact, that they do what they say they are going to do; i.e. they are
completely trustworthy.
I've bought camera bodies, lenses, & accessories & have never been let down in terms of fair pricing, delivery on time, & overall superior
sales people to deal with.
I also have recommended them to numerous photographers in the area & everyone of them has been quite pleased with their performance.
Thomas J. Donovan
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| Reviewer: | burlingtonvt
(4) |
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10/29/08 4:29 PM
After checking Canoga Camera on Reseller Ratings, I placed my order with them.
The process was simple and their prices were competitive.
I received order confirmation and a shipping notice in a timely fashion, and I had both items that I had ordered, well packed and in perfect condition, when the tracking date indicated.
I will definitely order from them again.
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| Reviewer: | Cpt DesulTory
(1) |
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10/12/08 11:29 PM
This was my second order with Canoga Camera. The first time I ordered a camera online and received a confirmation call the next day. I was a bit irritated by the call, but was transfered to Chris, who spent a lot of time with me putting a custom package together. I had to return the filter from that package due to my ordering the wrong size and Chris went out of his way to replace it within my package deal. I will admit that my first impression of Chris on the phone was that he did not want to talk to me, but we were on the phone for more than 45 minutes that time and 30 minutes the next and he was very helpful both times. Due to my first experience I did not give a second thought about ordering a CF card from them this time. This time I did not receive a confirmation call, the order arriver on time, and the Item was new in a factory sealed package(as was the first order). My only complaint is the tracking number, I tried to look it up on the Canoga site but was told to try later, I was going to call but had to wait two hours for them to open and had received the order by then. I think it is much nicer to be linked to ups with the ups tracking number, but wont let this keep me from ordering again. I am glad I did not need to call them this time, but would not have minded the chance to say hi.
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10/8/08 3:55 PM
I recently purchased a Digital SLR Camera from Canoga Camera. The package for the camera changed, (items included). I called Canoga and asked if it would be possible for me to take advatage of the additional item in the package. I had to send back a form from the original packaging, but the sales team took care of me. This is a top quality company based on this and prior experiences in ordering from them. I recommend them "very" highly. Keep up the good work Canoga!
M. Stanton
New YorkThis review was modified by its author, ijapos, on
10/10/08 2:46 PM.
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10/4/08 11:54 AM
This is the third purchase from Canoga over the last year. The first worried me a bit as there was no tracking. This however has changed and the tracking is on their web page. I had to call customer service once on my first order to change an item (Manfroto Tripod). The gal on the phone made the change and the order arrived correctly. She was a bit short but the end result was what I ordered. My last purchase was a lens. I was contacted by customer service to verify the order. At no time did she try and sell me any additional items and the order shipped at the end of the day. Tracking was good and I followed it to my door.
Every order was top quality. No imports passed off to by USA warranty. I have purchased over $1000 worth of merchandise from Canoga and will continue to shop for all my camera needs there because their prices are great. And because they are on the west coast I get my items alot quicker then shoping from the east coast.
Good Job Canoga.
J. Depriest
Spokane Valley, WAThis review was modified by its author, motor51, on
10/6/08 2:40 PM.
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