This merchant has fewer than 20 reviews in the past 6
months.
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address:
22065 Sherman Way
Canoga Park, CA 91303
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customer
support email:
sales@canogacamera.com
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phone:
800-201-4201
customer
support:
800-201-4201
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business
hours (est):
9:00am - 6:00pm Mon-Fri (PT)
10:00am - 5:00pm Sat
Closed Sun
FAX:
818-346-9376
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Visa
/ Mastercard |
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American
Express |
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Discover |
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Money
Order |
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COD |
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Personal
Check |
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Wire
Transfer |
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UPS
Ground |
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Priority
Next Day |
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Standard
Next Day |
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International |
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2-3 Day Delivery |
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Online
Ordering |
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Online
Order Tracking |
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Secure
Order Processing |
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Require
User Registration |
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Guaranteed
Security |
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International
Orders |
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Customer
Info. Confidential |
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Customer
Support |
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RMA
Required |
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4/23/09 11:04 AM
Just received my latest order from Canoga Camera. Katrina was most helpful and patient answering my questions on the phone. Kathy was quick to correct my shipping address error. My order was securely packaged and protected from possible shipping damage.
All of my experiences with Canoga Camera have been positive.This review was modified by its author, sherman8r, on
4/23/09 11:04 AM.
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3/6/09 9:16 AM
I used to order all my photography stuffs from 2 reputable stores in NYC and was not aware of Canoga until somebody from the yahoo forum I belong to suggested that I try the store. I did and was not sorry at all...the price is competitive, excellent packaging, fast shipping and has one of the lowest prices around. Customer service with Chris is excellent and commendable. I highly recommend this store.
Ernie
South TexasThis review was modified by its author, ad5md, on
3/12/09 5:38 PM.
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2/28/09 7:11 PM
I have ordered a Canon Rebel XSI and zoom lense from Canoga. I received exactly what I ordered with no problems at all. I also feel that thier prices are better than most. If you know what you're looking for, want a competitive price and no hassle I recommend Canoga. They have my business.
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2/14/09 7:48 PM
Recently I ordered a Nikon AF 16-85mm f/3.5-5.6G VR AF-S DX lens from Canoga Camera. The lens shipped the same day and arrived on time. Canoga Camera's excellent customer service maintains its high standard first found when I decided to look seriously at Nikon's D70 about 4 years ago. At that time I had read some excellent reviews of a Nikon dealer called Canoga Camera, so I called and spoke with a customer representative.
That man patiently answered questions about switching from film to digital format and the advantages of the D70. Not once did he try to "sell" the camera; on the contrary he made sure what I thought I needed was in fact what I wanted, with no pressure, no patronizing. That D70 still performs well - now with a brand new 16-85mm VR lens on mount.
Subsequently I got a great deal on a D40 locally. Swayed by performance reports for Nikon's 18-200 VR, and because of Canoga Camera's formerly outstanding customer service, I ordered that lens from Canoga on the 25th of November, 2007. Then, as now with the 16-85mm lens, I was unaffected by the many, many choices and "promises" offered on line and in stores for camera stuff, because I know Canoga's service record; so, as with any "good thing," I am sticking with it. I don't purchase photography equipment very often, but when the time comes again, Canoga Camera has a loyal customer here and my next purchase will be from them.
nikonsimon
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| Reviewer: | helps2NOthings
(1) |
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1/31/09 1:02 PM
I ordered a Canon 40D on 1/12/09 from Canoga Camera. Though they weren't my first choice, they had the lowest price at the time on my camera & lens. Within 12 hrs my shipping info was available to me. My item arrived as promised and was packaged very well. Everything was in excellent condition. Will definitely purchase my second lens from Canoga.
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| Reviewer: | simplyjayce
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1/13/09 9:31 AM
I went to the store & although it was only a small retailer place for walk-in customers, the staff they have are all very courteous and knowledgeable about the things I need. I was looking for a case I saw on their website, and when I asked about it, the girl immediately checked their inventory and went scouring their stockroom for exactly the item I needed (& I got it!). Also there was another customer who was taking forever deciding between a Nikon D300 and D700 & the sales girl never became pushy "on buying the more expensive one" nor offered him of "ridiculous upgrades" that would skyrocket his bill unnecessarily. This store is not only good online, they really rock it out overall.
Great job Canoga.
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| Reviewer: | rkmito5
(6) | | User
Rating: |  |
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12/7/08 6:32 PM
I ordered a Nikon D700 on this day along with other gear; the website said all of the equipment including he camera was in stock including the camera. I received a phone call on December 2 stating the camera was not in stock, but would be there in 1-2 days. The salesperson I spoke with apologized for this and told me the shipment was delayed and that they thought it would be there in 1-2 days; I mentioned that I needed the camera by the weekend since I needed it for a job the following week. The salesperson told me they would expedite the delivery at their charge; he called me back on the 3rd and the gear was delivered as promised on the 5th, in good condition. This is excellent service, especially considering it is the busiest time of the year for them. I would heartily recommend Canoga Camera!
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