Canoga Camera
http://www.canogacamera.com
Customer Satisfaction  
Six-Month Rating: 10.00
Six-Month Reviews: 13
Lifetime Reviews: 262

   


Lifetime Rating: 9.85
Average Store: 8.12
High Average: 9.35
Low Average: 4.60
8.85 Pricing of Products and Services
10.00 Likelihood of Future Purchases
10.00 Shipping and Packaging
10.00 Customer Service
10.00 Return or Replacement
Elite Customer Excellence Awards:
This merchant has fewer than 20 reviews in the past 6 months.
 
     
address:
22065 Sherman Way  
Canoga Park, CA 91303
customer support email:
sales@canogacamera.com

phone:
800-201-4201
customer support:
800-201-4201

business hours (est):
9:00am - 6:00pm Mon-Fri (PT)  
10:00am - 5:00pm Sat  
Closed Sun

FAX:
818-346-9376


Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer

UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery

Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security

International Orders
Customer Info. Confidential
Customer Support
RMA Required

Page 2 of 39sort reviews by:
high low helpful by date
time period:
past week past month all
Reviews 8 - 14 of 268 << previous   1 | 2 | 3 | 4 | 5 | .... | 39   next page >>
Very Satisfied
Reviewer: PeteSav (1)
7/22/09 9:54 AM
Ordered the Canon 50D. The price was about $100 below most other retailers. Paid for three day shipping, and it arrived one day early. The camera was well packed, and arrived in perfect condition. I plan on using Canoga Camera for all my future needs. I would recommend them to anyone.

Order Date 7/20/09
Very Satisfied
Reviewer: kccheers (1)
7/7/09 10:43 PM
This is my 5th purchase from Canoga. This time, I found the product that I was looking for at another retailer while doing a Google search at a lower retail. I immediately emailed Canoga, and the responded that it was no problem, they would match the price. Great people to deal with!!

Order Date 7/6/09
Very Satisfied
Reviewer: sramirez (1)
7/3/09 5:50 AM
I was looking for an alternative to the NYC photo stores for three reasons. One is that they didn't have a full complement of all the Canon L series lenses I wanted (availability). Two was price. Three was honesty. As you know, some are honest, and some aren't, but the honest ones are getting harder to find and deal with, especially in this economy. Canoga Camera was suggested on the Yahoo Canon forum, and I decided to give them a chance. I was astounded at their availability and price on their website, beating all of the NYC stores, and I decided to call them just to make sure, by inquiring about when the Canon 5D Mark II would come in. Again, I was astounded at how nice AND knowledgeable the salesguy was on the line. After he assured me everything was USA warranty (on their website-duh!), I immediately went back to the website and ordered four L series lenses and placed the Mark II camera on back order. They checked out my credit card thoroughly, because my billing and shipping addresses were different, and I don't blame them. Everything came in as spoken and advertised, and I am very happy with their advice, service, prices, billing, shipping and merchandise. It's like buying from a home town camera store but at bargain internet prices! Thank you, Chris, Kathy and Mikhail!

Order Date 6/19/09
Very Satisfied
Reviewer: fxrp94 (1)
6/5/09 12:21 PM
This was my first purchase from Canoga Camera and it won't be my last. I was very impressed with their product selection, prices and customer service. Being a first time buyer with them, they called to verify that I did in fact place the order with them. This showed that they were as concerned about fraud and theft as I am. My order arrived on time, packaged very well and had every item that I ordered.If your looking for camera equipment, look no further! You can't beat their price or service.

Order Date 6/1/09
Very Satisfied
Reviewer: theGrafixman (4)
5/30/09 6:07 AM
Forget those big NYC stores, Canoga Camera beats them in price and customer service. I have ordered from them on multiple occasions and every time have been happy with the process.  
 
I recently ordered a popular lens that is hardly kept in stock. They had the best price on the lens and had it in stock the day before I ordered. I spoke to Patrina and she said I could place the order and they would send it when they received another shipment, in around 7-10 days. To my surprise I received a call 2 days later telling me they received the shipment and it was going to be sent right out. I also spoke to Ghada who confirmed the ship date and was very pleasant. When the package arrived it was packed very well so that the lens wouldn't shift in transit. Unfortunately I live on the east coast so the shipping time took a bit longer, i wish they had an east coast store!  
 
Would I purchase from them again...in a heart beat!

Order Date 5/11/09
Very Satisfied
Reviewer: mjwoltman (1)
5/29/09 7:59 PM
Exceptional experience with Canoga, I placed my order for a Nikon D60 DSLR kit on May 22 and received it as promised on May 29 well packed and in perfect condition. The process was simple and their prices were competitive. I was contacted by customer service only to verify my order and at no time did she try and sell me any additional items.  
 
I will definitely order from them again and have no problem recommending Canoga Camera to others.  
 
M.Woltman  
Perry, Ohio

Order Date 5/22/09
Very Satisfied
Reviewer: rtendyke (1)
4/27/09 7:25 PM
Excellent experience with Canoga. My order for the Canon 5D Mark II was placed on April 1 and the camera delivered on April 6. This was about my fifth order from Canoga, and each has been handled with a professional response. I have no problem recommending the company to others.

This review was modified by its author, rtendyke, on 4/27/09 7:40 PM.

Order Date 4/1/09
Page 2 of 39 << previous   1 | 2 | 3 | 4 | 5 | .... | 39   next page >>