Canoga Camera
http://www.canogacamera.com
Customer Satisfaction  
Six-Month Rating: 10.00
Six-Month Reviews: 10
Lifetime Reviews: 252

   


Lifetime Rating: 9.84
Average Store: 8.07
High Average: 9.46
Low Average: 4.52
7.50 Pricing of Products and Services
9.75 Likelihood of Future Purchases
10.00 Shipping and Packaging
10.00 Customer Service
10.00 Return or Replacement
Elite Customer Excellence Awards:
This merchant has fewer than 20 reviews in the past 6 months.
 
     
address:
22065 Sherman Way  
Canoga Park, CA 91303
customer support email:
sales@canogacamera.com

phone:
800-201-4201
customer support:
800-201-4201

business hours (est):
9:00am - 6:00pm Mon-Fri (PT)  
10:00am - 5:00pm Sat  
Closed Sun

FAX:
818-346-9376


Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer

UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery

Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security

International Orders
Customer Info. Confidential
Customer Support
RMA Required

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Reviews 1 - 7 of 258 1 | 2 | 3 | 4 | 5 | .... | 37   next page >>
Very Satisfied
Reviewer: fxrp94 (1)
6/5/09 12:21 PM
This was my first purchase from Canoga Camera and it won't be my last. I was very impressed with their product selection, prices and customer service. Being a first time buyer with them, they called to verify that I did in fact place the order with them. This showed that they were as concerned about fraud and theft as I am. My order arrived on time, packaged very well and had every item that I ordered.If your looking for camera equipment, look no further! You can't beat their price or service.

Order Date 6/1/09
Very Satisfied
Reviewer: theGrafixman (4)
5/30/09 6:07 AM
Forget those big NYC stores, Canoga Camera beats them in price and customer service. I have ordered from them on multiple occasions and every time have been happy with the process.  
 
I recently ordered a popular lens that is hardly kept in stock. They had the best price on the lens and had it in stock the day before I ordered. I spoke to Patrina and she said I could place the order and they would send it when they received another shipment, in around 7-10 days. To my surprise I received a call 2 days later telling me they received the shipment and it was going to be sent right out. I also spoke to Ghada who confirmed the ship date and was very pleasant. When the package arrived it was packed very well so that the lens wouldn't shift in transit. Unfortunately I live on the east coast so the shipping time took a bit longer, i wish they had an east coast store!  
 
Would I purchase from them again...in a heart beat!

Order Date 5/11/09
Very Satisfied
Reviewer: mjwoltman (1)
5/29/09 7:59 PM
Exceptional experience with Canoga, I placed my order for a Nikon D60 DSLR kit on May 22 and received it as promised on May 29 well packed and in perfect condition. The process was simple and their prices were competitive. I was contacted by customer service only to verify my order and at no time did she try and sell me any additional items.  
 
I will definitely order from them again and have no problem recommending Canoga Camera to others.  
 
M.Woltman  
Perry, Ohio

Order Date 5/22/09
Very Satisfied
Reviewer: rtendyke (1)
4/27/09 7:25 PM
Excellent experience with Canoga. My order for the Canon 5D Mark II was placed on April 1 and the camera delivered on April 6. This was about my fifth order from Canoga, and each has been handled with a professional response. I have no problem recommending the company to others.

This review was modified by its author, rtendyke, on 4/27/09 7:40 PM.

Order Date 4/1/09
Very Satisfied
Reviewer: sherman8r (2)
4/23/09 11:04 AM
Just received my latest order from Canoga Camera. Katrina was most helpful and patient answering my questions on the phone. Kathy was quick to correct my shipping address error. My order was securely packaged and protected from possible shipping damage.  
All of my experiences with Canoga Camera have been positive.

This review was modified by its author, sherman8r, on 4/23/09 11:04 AM.

Order Date 4/17/09
Very Satisfied
Reviewer: ad5md (1)
3/6/09 9:16 AM
I used to order all my photography stuffs from 2 reputable stores in NYC and was not aware of Canoga until somebody from the yahoo forum I belong to suggested that I try the store. I did and was not sorry at all...the price is competitive, excellent packaging, fast shipping and has one of the lowest prices around. Customer service with Chris is excellent and commendable. I highly recommend this store.  
 
 
Ernie  
South Texas

This review was modified by its author, ad5md, on 3/12/09 5:38 PM.

Order Date 2/16/09
Very Satisfied
Reviewer: Edman19 (1)
2/28/09 7:11 PM
I have ordered a Canon Rebel XSI and zoom lense from Canoga. I received exactly what I ordered with no problems at all. I also feel that thier prices are better than most. If you know what you're looking for, want a competitive price and no hassle I recommend Canoga. They have my business.

Order Date 1/14/09
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