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Store Rating and Reviews Sundial Micro, Inc.

Homepage: http://www.sundialmicro.com Shop Now at Sundial Micro, Inc.

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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.67 / 10
Six-Month Reviews: 15
Lifetime Reviews: 318

   


Lifetime Rating: 9.84 / 10
All Stores Avg.: 7.94
7.67 Pricing of Products and Services
9.33 Likelihood of Future Purchases
9.33 Shipping and Packaging
9.50 Customer Service
10.00 Return or Replacement
Show Reviews Read all 318 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
9330 7th Street, Unit D  
Rancho Cucamonga, CA 91730
customer support email:
tech@sundialmicro.com
phone:
909-987-8669
customer support:
909-987-8669
business hours (est):
Monday-Friday, 9:00AM to 5:30PM PST.

FAX: 909-987-8609


Trust and Ethics Policy
 Sundial Micro, Inc. Customer Reviews - Page 20
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Reviews 286 - 300 of 321
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Very Satisfied
Reviewer: glowstick
Click Here to See the Profile for glowstick

11/30/02 6:50 PM
On November 21 i orderd a CoolerMaster ATC-111c-SX1 from Sundial Micro, some ide cables and a Enermax Powersupply. They processed the order very professionally. I also e-mailed them a question about the case I was going to order and the others, they replied the same day and were very helpful. I would recomend them to any Gamer that wants to have the coolist looking rig at a lan party. They also have the most compelete selection of Coolermaster products.

Very Satisfied
Reviewer: bboket
Click Here to See the Profile for bboket

11/21/02 3:58 AM
i juste want to tell somebody that tey don't answer my mails !  
i live in France and i just asked them how to command products from my contry but they ignore my request ...  
perhaps it's not very important but they could request just to tell me they don't want to but ANSWER !  
it is particulary unpolish !  
anyway, i went in NY last year ... VERY NICE TOWN ! GREAT !  
-----------------------------  
Sundial Micro has contacted me by mail to explain what has happened.  
So i want to change my opinion on them !  
They took the time to find the best price for expedition in France and to explaim me how to process ...  
They did the job correctly !  
Sorry for my first rate :(  
LONG LIFE TO SUNDIAL MICRO :))

This review was modified by its author, bboket, on 12/30/02 7:35 PM.

Very Satisfied
Reviewer: will_514
Click Here to See the Profile for will_514

11/15/02 2:56 PM
Sundial had the Coolermaster hardware I was looking for. When the order arrived from UPS a part of it was lost/stolen.  
 
Sundial took care of it right away, always answering my emails on the same day. The missing part was re-shipped and arrived with no hassle.  
 
They get top marks for customer service.

Very Satisfied
Reviewer: Hogjosh
Click Here to See the Profile for Hogjosh

11/11/02 10:08 PM
This is an excellent company, with superb integrity. I had a few questions about a product, so I wrote them an email. Within 24 hours they had researched my question and answered it. Although some items can be found at slightly cheaper prices, the peace of mind had by ordering from this dealer is very comforting.

Very Satisfied
Reviewer: lukebonnett
Click Here to See the Profile for lukebonnett

11/2/02 6:12 PM
I am very satisfied with the order processing and delivery time.I will purchase from this company again and recommend them to others.

Very Satisfied
Reviewer: tonypalmer
Click Here to See the Profile for tonypalmer

10/30/02 10:18 AM
Good purchasing experience, product was shipped on time and arrived promptly in perfect condition. Customer service contacted me to inform me of an issue anbd were helpful in resolving it quickly with me.  

Very Satisfied
Reviewer: ctartrou
Click Here to See the Profile for ctartrou

10/18/02 5:04 PM
Sundial people are very responsive. They got good prices on their web site.  
 
Nice

Very Satisfied
Reviewer: theMAGE
Click Here to See the Profile for theMAGE

10/18/02 7:55 AM
Those guys have the most responsive support I've ever experienced in four years of online shopping. They answered my e-mails within an hour!  
I have ordered a Cooler Master HHC-L61 which was out of stock. They immediately sent me an e-mail letting me know and offering to fit a lower RPM fan on the HHC-L01 heatsink. I waited for the original product instead. I then asked them to provide the noise level of the fan since it wasn't available on their product page. They replied that the manufacturer does not disclose it, but they gave me a link to an article on a hardware review site and told me to consider that as an informal reference point. They are very knowledgeable, and the e-mails were well written and not canned generated text.

Very Satisfied
Reviewer: bamboozld
Click Here to See the Profile for bamboozld

10/16/02 11:27 PM
placed order over a long weekend (monday was a holiday), case was here on Wednesday. fast service, good price on the coolermaster case i wanted.

Very Satisfied
Reviewer: fvbounty
Click Here to See the Profile for fvbounty

10/12/02 10:16 AM
I ordererd a coolermaster atc 111 case on monday evening and got it friday morning everything went great, if you want anything from coolermaster I highly recommend, great prices too

Very Satisfied
Reviewer: ]-[eartagram
Click Here to See the Profile for ]-[eartagram

10/9/02 12:10 PM
I purchased a Cooler Master ATC-500 from Sundial Micro and am extremely pleased with their level of customer service and also their prices. When it comes to their selection of Cooler Master cases, they have all of their competitors beat!!! Hands Down!!! Sundial carries all of the lastest Cooler Master products that you can imagine and all at great prices. If you're in the market for a Cooler Master case, look nowhere else. Sundial Micro is the best.

Very Satisfied
Reviewer: calladin
Click Here to See the Profile for calladin

9/18/02 7:03 PM
I was in the market to purchase the Cooler Master ATC201C-SX1 Aluminum case. The NEW version, the one with the "C" in the name. I had been having problems finding this case on the internet, because most of the resellers I checked with listed it as the Cooler Master ATC201-SX1, which is the older version. I came across this website, and found that they carried this particular case. Not only did they list the case correctly, they also listed that it was the "new version". Well I placed the order, and received confirmation and a tracking number by the end of the same day. I received the case 2 days later, and couldn't be more happier. I have zero complaints.

This review was modified by its author, calladin, on 9/18/02 7:08 PM.

Very Satisfied
Reviewer: dr1478
Click Here to See the Profile for dr1478

9/13/02 10:34 AM
Great website and incredible customer service. Email questions are answered immediately!  
 
A+

Very Satisfied
Reviewer: Craig Spurlock
Click Here to See the Profile for Craig Spurlock

9/4/02 2:10 PM
My first purchasing experience with this company was awesome.I special-ordered a Switch Plate for my Cooler Master ATC-210.I recieved my order the very next day after they shipped it.My total wait time from when I placed the order was less than one week!I WILL buy from them again!

Very Satisfied
Reviewer: Neoguri
Click Here to See the Profile for Neoguri

9/4/02 1:46 PM
I ordered the Coolermaster ATC500 and hard drive cooler from them and they provided excellent service and super fast shipping. One of the best internet merchants no doubt!

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