On the surface, MDG may offer competitive prices and great deals; however, MDG actually swindles customers with fraudulent advertisements in addition to clandestine substitutions of system components for inferior counterparts or brands.  
 
I purchased a Vision L (2007 Model) computer from MDG Computers on July 14, 2007 for $1,387. Ten days later, I examined the specifications of the computer I received, and I realized that I received an incorrect computer component. As advertised on the MDG website www.mdg.ca, the Vision L model should have a RAM card from Kingston Technology Company, but instead I received a RAM card of an inferior and cheaper brand: Corsair. I contacted customer support that night, and the representative instructed me to speak to the store manager in person.  
 
Furthermore, I am also disappointed with MDG's unethical advertisement practice. I was at first enticed to visit the store because of their flyers, which advertised that MDG was offering a free Microsoft XBox 360 with all desktop and notebook +models on July 14 and July 15, 2007. When I visited the store, the sales representative nonchalantly informed me that the special offer only came with models that cost in excessive of $1,600.  
 
MDG also used ambiguous component names in hopes of swindling its customers, such as the Intel® Two Core™ Processor that was said to come with the Vision L model according to the advertisement within the store and on the MDG website. I confirmed with the Intel Corporation website www.intel.ca that Intel does not name any of its processors as Intel® Two Core™ Processor. This name implies that the processor MDG is offering belongs in the superior Intel® Core™ Family, while MDG actually ships a slower, and out-dated processor -- Pentium D processor -- in the inferior Intel Pentium family with the Vision L model that I purchased. Additionally, the trademark superscript indicates that MDG is using the word, “Core”, in the sense that Intel is using it, further implying that MDG’s so called Intel® Two Core™ Processor belongs in the Intel® Core™ Family.  
 
On July 26, 2007, I re-visited the store and addressed my complaint with the manager. He expressed disinterest and challenged me to engage in litigation against MDG. I called customer support and was instructed to call technical support. Technical support then told me to call customer support. It seemed that the two departments are more interested in tossing responsibilities to and fro than in helping its customers.  
 
Above all, I am extremely dissatisfied with MDG's unethical business conducts involving the authenticity of its product and the advertisements thereof.

My situation is practically identical to that of KoolKanuck. I bought a Horizon 3000LX on Dec 24/05 and instead of a Pentium 4 was given a Celeron. I also was encouraged to take the Viewsonic monitor that was $190 and had a $100 MIR on the grounds that the quality of the free upgrade was not as good. We have been doing renovations in our home and just went to get the new system up and running today (everything is still in the origial packaging) and found we had a Celeron instead of Pentium 4. Nowhere in their ad was a Celeron mentioned, or I would not have purchased this system. In fact, the ad had a big Pentium 4 logo in the upper corner. I immediately called the Kingston store where we purchased the computer and spoke with our sales rep, expecting he would tell me they would install Pentium 4 if I took the CPU back in to the store. He was very rude and basically refused to help in any way. I had purchased my first computer from this same store four years ago and had no problems, which is why I went back there this time. That turned out to be a huge mistake. MDG will never get my business again, and I will make sure to inform anyone I can of their questionable practices.

This review was modified by its author, mdgsucks, on 1/18/06 3:26 PM.

On Dec 24, 2005, I bought a Horizon 3000 Pentium 4 with HT technology (2006 model) from you at a total price of $1,470.85 (which included some components that were supposed to be free after mail in rebates).  
 
I was supposed to get a Pentium 4 with HT technology; instead I got a Celeron processor. I was supposed to get a 19” Free Upgraded flat monitor; instead I was told I would not get the same quality and that for an additional $100, I would get a ViewSonic and would get a$100 MIR. I was supposed to get a SATA HD, instead I got an IDE. I was supposed to get a free router (after MIR); instead it cost me $45 (after a $35 MIR). I was supposed to get a free Lexmark Printer; instead I have to M.I.R. to get my $100 back. I was supposed to get a game bundle; instead I was told that I would only get a demo version. After strongly protesting, I was informed that the software will be mail out to me which they claimed head office received them on Dec 23 and was available on Dec 24, the day of my pickup.  
I told them I want the original XP disc, I got backup disc.  
 
I sent a letter to MDG to exercise my right to cancel the agreement as a result of unfair business practice(s) as described in the Consumer Protection Act 2002 and ask that the money be returned to me.  
 
I have not receive a reply. I am not surprised because I placed 4 phone calls to the salesman and did not get a return phone call after I got really mad with the receptionist.  
 
I want nothing to do with MDG anymore. I'm really sorry that I did not do a research on the internet before I bought from MDG