Order is processd and shipped immediately after purchase. Did not have to play the warranty game. Lens is clearly marked US Warranty and removes any question of "grey market" lenses.

I am very satisfied with the quality of the products and the great service of the shop. There was a mistake in the delivery address, but it was quickly corrected and I got my order right to my birthday.  
Thanks a lot.  
 
Best regards,  
Dmitry

I tried to place an online order for a Canon lens. My order would not go through because it kept telling me the address on my card was not correct (it is my debit card, of course it is correct!) So I call them to place the order. The phone is answered. Call goes as follows:  
 
I state name and say I wish to place order.  
-Guy says "what item?"  
I give item number.  
-He says "What is the description?"  
I tell him.  
-He quickly says "not in stock ma'am."  
I start to say, uh it says...  
Guy immediately cuts me off and very rudely says "I told you it's not in stock!!"  
 
Web site clearly states item is in stock, offers free shipping and can ship within 24-48 hrs!!!!!  
 
I will NOT be calling this company again.  

This review was modified by its author, SHILORAVINN, on 6/11/09 10:18 AM.

This vendor was a pleasure to deal with. Very professional communications, quick shipping and an excellent product at an excellent price.

 
I have placed several orders and I am very pleased with not only the products but their customer service as well. Definitely will be a customer for a long time.

Great Service! Item arrived quickly as promised.Quick, curteous customer service when I called. Great company with which to do business. I will certainly buy from them again and I will recommend them to friends as well.

Fast shipping, excellent price, very good quility item. I highly recommend this retailer. thank you.

Merchandise was exactly as advertised, shipping was fast and the price was excellent. No hassles, no worries.

47th Street Photo handled my order with the professionalism I've come to expect from them over the years. I appreciated the timely arrival of the order, as well as the convenient UPS Tracking Link on their invoice.  
R.More

Shipping was fast. Great camera with lots of extras for the price. Will shop again.

Great seller so far. Good communication! Good price. I like them!

Excellent experience. Price was great, shipping was reasonable, processing was fast. Would buy again!

Ordered a Sigma 150-500mm Nikon lens off ebay on 5/20, credit card was billed on 5/21, got the email with shipment confirmation on 5/21 saying it will arrive on 5/26, as well as another one on 5/22.  
On 5/26 I stayed home from work to sign for package, checked tracking it said billing info recieved. Called 47th street, they said they were out of stock of the item.  
I checked their online store and it was available and in stock for about $170 more than the ebay listing I had won (supposedly).  
I requested a cancellation on the 26th so I could order from a more reputable dealer, didnt get confirmation email on the cancellation until the 28th.  
Still awaiting credit back to my card, which I am not worried about - that can take a few days to show up.  
Very dissapointed, since their reseller rating looked good. There is no excuse to "sell out" of an item with any computer-based inventory tracking system, they just didnt want to sell it at the lower price on ebay when the lens value has gone up due to demand.  
UPDATE - June 4th, still have not refunded my card for item they never shipped, so now in dispute with credit card company. Thank goodness I didnt use paypal!  
ANOTHER UPDATE - June 11th, they have STILL not refunded the money that they charged my card for an item they never shipped, despite sending me confirmation on the cancel and several calls. Total scammers.

This review was modified by its author, bigdumbdane, on 6/11/09 9:16 PM.

Had a photo shoot on Saturday and called 47th St Photo for a grip 4 days before the shoot. I offered to pay for overnight shipping and the guy there told me that there was no need so I gave him CC info and he promised I'd have it by Friday. A week goes by and I still haven't got the grip, nor any answer to my emails.  
 
When I call to ask what's going on, I'm yelled at by a customer service rep saying that it was pretty much my fault and that he doesn't want to hear anything I have to say. I was so taken back that I asked to speak with a manager who was nicer but said that emails are a very unreliable way to communicate and he wasn't surprised that I didn't get a response (hello, it's 2009 and for people that live on the road it's much easier to email).  
 
Turns out that after checking my order number, my grip didn't even ship yet!! A whole week went by and they didn't even ship the order to me. I would not do business with this company again. Stick to the people you trust, Cameta Camera or Amazon.

Perfect Transaction all the way.  
 
I ordered a 50mm Sigma f1.4 Nikon mount lens w/2 day UPS shipping.  
 
I bought the item Monday night, and it was shipped out tuesday afternoon along with an e-mail confirmation of order status... i received it that thursday.  
 
The item was as described with receipt printout and boxed with popcorn.  
 
i will definitely buy from them again.

This review was modified by its author, gopher4956, on 8/6/09 5:18 PM.