I recently ordered a battery grip for my Canon XTI. When I received my package, I noticed that they sent me the wrong item, it was for the XSI. I contacted 47th Street Photo and told them what had happened. The person I spoke with apologized to me several times and he immediately sent me a return number to my email. I sent the package back and just a few days they sent me the right item and did not charge me any extra. This was an honest mistake and they took care of it. This is the second time I have ordered from this company and both times the items were here within a couple of days. This was extremely fast considering I live in Tennessee. A very good company to do business with. I am a photographer and will definitley be shopping here again. If a mistake is made, they correct it with no questions asked. Very speedy service and a pleasure to talk with. I wish all stores was this efficient. Thank You 47th Street Photo, Great Job.