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Store Rating and Reviews MonitorOutlet.com

Homepage: http://www.MonitorOutlet.com Shop Now at MonitorOutlet.com
Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 1
Lifetime Reviews: 30

   


Lifetime Rating: 8.67 / 10
All Stores Avg.: 8.15
7.50 Pricing of Products and Services
10.00 Likelihood of Future Purchases
10.00 Shipping and Packaging
10.00 Customer Service
0.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 30 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  

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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
1026 Cape Cod Terrace  
West Palm Beach Fl, 33413
customer support email:
CustomerService@MonitorOutlet.com
phone:
1-888-478-6161
customer support:
1-888-478-6161
business hours (est):
Phones Open 8:00 AM - 6:00 PM EST.  
Closed Sat & Sun

FAX: 1-561-478-4561



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 MonitorOutlet.com Customer Reviews
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Reviews 1 - 4 of 4
Very Satisfied
Reviewer: adamb00
User Rating: 
Click Here to See the Profile for adamb00

3/1/06 10:07 AM
I was in the market for the th-50phd8uk, this company by far was the most helpful… They didn't try to up sell me any service plans or mounts like the other companies were trying to do, they said it would ship out the same day we ordered it…. And IT DID! And only took 2 days to get to my home…. At first I was unsure about ordering online but they did have five star yahoo rating with good feedback.

Very Satisfied
Reviewer: B311Man
User Rating: 
Click Here to See the Profile for B311Man

3/1/05 11:15 AM
The ratings were right on for this company. I looked on their website and found that this company actually adheres to policies established by manufacturers in order to remain an "authorized dealer." I talked to Dave who was most courteous and efficient in handling my order. No bullying or sell tactics, just someone to help me buy exactly what I wanted. I bought a Sony FWD-32LX1/W. I read the (Quick Compare) after making the purchase and I'm surprised to learn that they are including a table top stand and speakers for me! I recieved an order confirmation by e-mail and a subsequent shipping confirmation notifying me of next day FedEx delivery. AMAZING! I'm very pleased.

Dissatisfied
Reviewer: fghton
User Rating: 
Click Here to See the Profile for fghton

10/18/04 7:46 PM
The salesperson at Monitor Outlet was friendly enough over the phone...no hard sell...and directed me away from the 50" Pioneer Plasma to the Panasonic 50" model 50PHD6UY on the basis it was the better monitor for what I was looking for....A great picture and great DVDs. The price was actually a tad more for the Panasonic and after the high end cables and some other options I was in for around $5,400.  
Shipping was somewhat problemic in that Admiral arranges the local delivery of the monitor through their Chicago office and the cables and other options came separately via UPS or Fed-EX. As you can guess the Chicago office dropeed the ball in instructing the LA wherehouse for delivery and I'm sitting there at 6:00AM the Saturday of delivery with nothing set and the cable people coming "after 12 noon". With some last minute heroics Admiral finally gets the monitor delivered just after 8:00AM so a disaster turned out to be averted and I was thankful for that.  
 
Installation was relatively simple and the HDTV picture was phenominal! But get ready for the analog lower band stations that are not HDTV to be fair to poor quality in both color and sharpnes and there's not a darn thing that can be done about it until all digital HDTV is finally installed on all channels...Another two years plus at a minimum.  
 
BUT what extremely disconcerning to me was when I found out a couple of weeks later that the monitor I bought from Monitor Outlet did not have a DVI (Digital Video Input)! What this means is DVDs even on the best players will only play in analog quality and cannot be upscaled to digital quality!!  
 
I feel the salesman should have advised me that this monitor from Panasonic did not have a DVI input since he knew my main purpose aside from great TV was DVDs and a home theater system!  
A DVI by the way cannot be added and is not an "option"!  
 
So although I saved money by not buying at a retail store I ended up buying a commercial model that did not have all of the functions the normal consumer model would have. Am I upset?  
You betcha.

Very Satisfied
Reviewer: mb5550
User Rating: 
Click Here to See the Profile for mb5550

4/25/03 8:56 AM
Ordered an LCD monitor, got it fast, didn't like it (not the reseller's fault), exhanged it for a CRT. People nice to deal with. Everything went quickly and smoothly in transaction.

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