I ordered two Pioneer monitors (KRP-500M and KRP-600M)from Monitor Outlet in June, 2009. I was concerned about the availability of these monitors because they were being discontinued by Pioneer. I was also concerned that there were reports by several Audio/Visual forums on the web that these monitors were prone to shipping damage.  
 
I worked with the sales team at Monitor Outlet to make sure that they had available stock and to discuss shipping arangements and possible returns if the monitors were damaged in shipment.  
 
To make a long story short, both monitors arrived in perfect condition on the day that they were scheduled. I credit the Monitor Outlet team for their good communications and attention to detail. Overall, I was very happy with my purchase from Monitor Outlet.

Ordered a Pioneer KRP-500M plasma monitor from MO. Customer service over the phone was excellent, order was processed and shipped the following business day via Pilot freight.  
 
I was a bit concerned at their choice of couriers, however it looks like MO/Pilot did right by me, box was in good condition, and the display is immaculate.  
 
Monitor Outlet has been excellent to order from and I don't foresee any problems going forward, would definitely order from MO again, and would refer anyone to them.

Earlier this month I placed an order for a 50" Plasma TV. I was totally pleased with the entire purchase. Not only were the sales people courteous and polite, the dispatch team and delivery folks were professional in every sense of the word. I could not be happier. Jerod, the transportation company and the delivery crew were wonderful. I can't believe the low price and the quality of service. Thank you. John L (Geneva, NY)

Great company to deal with. I ordered a brand new Sharp LCD (just released), and monitoroutlet.com was one of the very few online resellers to have it, and they had by far the best price. The day after I placed the order, a very friendly woman called from customer service to tell us that Sharp had delayed its shipment by 1 week, and asked if this would be O.K. One week later, as promised, Jared called to let me know the TV would arrive the next day and be shipped immediately. He offered me an extended warranty but did not pressure. Within the next few days I received an e-mail to schedule the delivery truck. The TV came as promised, on time, in perfect condition. I really appreciated the way they kept me informed throughout: everything was very transparent and accessible. Many online resellers seem to keep you in the dark about your order status, so I was very pleased by their professionalism. Overall, I had a great experience, I would recommend them highly, and I would order from them again.

Very positive experience. Ordered two large Pioneer Plasma TVs; arrived on schedule (less than 5 working days). Good prices; only one mention of an offer for an extended warranty (1/2 off) which I declined with no hassle. This company did every thing they said - Rich and Jared are the best (the sales team).

Ordered two Sharp LCD sets on 7/24/07. Spoke to "Jared". No gimmicks or hard sell. Gave me price which was about $10 higher than lowest price on price comparison sites. Other set was about $40.00 higher than lowest price I could find online. When I checked out the lower-priced sites at resellerratings.com,I found tons of very bad ratings. So, I paid a little bit more to avoid the scam guys. Sets were delivered by trucking company into my home the day of my order. They came from a local warehouse as I live in New Jersey - not Jupiter, Florida location of monitoroutlet.com. Sets were factory-sealed cartons, brand-new, with all accessories and manufacturer's USA warranty. Delivery guy kept me informed as to his delivery time. Everything came out super. Sets working great. This was by very best online buying experience. I highly recommend these guys and would deal with them again without hesitation.  
No, I am not related and this is a true experience.  
Sets have been operating flawlessly. Superb picture on Sharp Acquos sets -46D93U and 26D43U. Have not seen any "banding" as noted at CNET.com. Black color looks black to me, not dark gray. Picture is best I have ever seen after viewing Sony, Samsung, Panasonic.

This review was modified by its author, dinodad05, on 8/5/07 8:44 AM.

I ordered Pioneer Pdp-5070Hd on Friday received it on Tuesday. I was a little leary of buying something that cost that much over internet, but they had very good reviews so I went for it. They had great communication and were very helpful. A pleasure to do business with.  
 
And of course I love the TV!!  
 

I ordered a Panasonic TH50PX600U. I could've have gotten it for a few hundred less but after reading the reviews of numerous online companies & the problems associated with them, I decided to go with Monitor Outlet and am glad I did. I ordered it on a Friday and would have had it by Monday/Tuesday but there was a mixed up with the trucking company. I received it on Wednesday. They offered free 2-3 business day delivery. The TV arrived in perfect shape. Their customer service is excellent. No hard sales! I wouldn't hesitate to order from them again.

Pleasure to deal with, excellent service  
I am a first time internet purchaser of a high price item (Pioneer PDP-4360HD 43"plasma TV). My price was $1,000 less than here in San Jose, CA. Unit arrived the same week I ordered and worked right out of the box! I am a happy camper and will definitely consider them for future purchases.

I was in the market for the th-50phd8uk, this company by far was the most helpful… They didn't try to up sell me any service plans or mounts like the other companies were trying to do, they said it would ship out the same day we ordered it…. And IT DID! And only took 2 days to get to my home…. At first I was unsure about ordering online but they did have five star yahoo rating with good feedback.

I decided to purchase the 43" pioneer plasma from this company because of all the positive feedbacks from this site. All comments were true and I had a great experience ordering from here. Adriel, customer service guy was very helpful and polite to talk to. He got on the order very quick and assured me the correct delivery date. I had a great experience and will definately purchase from here again.

My dad bought a Philips 50" Plasma from these guys and the transaction was smooth. Customer service is friendly and knowledgeable. I have referred over 5 of my friends to these guys and all have had great success with their purchases! I'm in the process of ordering a Pioneer 50" and Sharp 32"

WHAT A GREAT OUTFIT TO DEAL WITH!  
 
I cannot say how much it was a pleasure to place and receive a plasma monitor from these folks.  
 
They are courteous, responsive, had the lowest price I could find and offered free shipping plus a discount for wire transfer.  
 
The shipper they chose was also very responsive and helpful. My order was on the truck on the day that MonitorOutlet had the fund transfer. I had no trouble getting a delivery date and time.  
 
I would go back to these folks in a heart beat. I will certainly recommend them to others who are on the market for electronic equipment.

This review was modified by its author, Canvasback, on 3/14/05 8:43 AM.

The ratings were right on for this company. I looked on their website and found that this company actually adheres to policies established by manufacturers in order to remain an "authorized dealer." I talked to Dave who was most courteous and efficient in handling my order. No bullying or sell tactics, just someone to help me buy exactly what I wanted. I bought a Sony FWD-32LX1/W. I read the (Quick Compare) after making the purchase and I'm surprised to learn that they are including a table top stand and speakers for me! I recieved an order confirmation by e-mail and a subsequent shipping confirmation notifying me of next day FedEx delivery. AMAZING! I'm very pleased.

Monitoroutlet.com was great!!! I bought a 42" Philips Plasma 42PF9966.Both Jared and Brett were easily reachable, whenever I had a question. Everything was done as promised, and at the time it was promised. Not to mention, that their price was un-beatable. Although the price included shipping, it was apparent that the shipping cost was added to the cost of the set. Yet, it was lower that all other compeditors. They also didn't play gimmicks like, lowering the price by approx. $200, and then adding a $200 charge for the wall mount bracket(This TV comes with a bracket, direct from Phillips). There were no hidden charges, insurance etc. They did not pressure me in to buying accesories. The best part was that they offer extended warranties from Philips, themselves. To me that was a great peace of mind. Last but not least, the 3% discount for electronic fund transfer, REALLY, brought down the price. I would definitely recommend these guys to anyone, and my next such purchase would definitley be from them.