Ordered item from these guys and was unable to get anyone on the phone or with email. When I went online with credit card company to dispute charge found a different number and called it first and got a lady that told me they moved and gave me a new number. Left a message and a Darryl called back a few minutes later. Told him I stopped charges on my card and he said he wasn't going to ship then. When I asked about the unanswered phone he said it wasn't working. He said he didn't get any emails, I must have sent 6 at least over two days. The invoice said they were in San Marcos, Ca. The charge card showed a MI phone number. Too fishy for me. If anyone needs a good number 248-941-7363 got a guy named Darryl.

This review was modified by its author, epman, on 4/21/05 4:06 PM.

oh my god this company sucks... i will never ever even consider buying a product even affiliated with this company. they are basically scam artists. i ordered a premoded ps2 on dec 23 2004 and didnt even get a response to my emails or numerous phone calls.so i wrote them and told them that i was going 2 send in the paper work for my credit card used and say it was a fraud ( date was around early march). then they all of a sudden, wanted 2 send my a ps2. when i got it it didnt work nor was it what i had ordered. it was an inferior modchip and was priced way less.and so i sent it back. they didnt respond after they said "send it back and u will recive a full refund" for a whole month. so i just called my credit card company and then told them it was a fraud and they got my money back ... boy was that a big headache!!!! never again will i ever buy from them...and thank you visa with fraud protection.  
 
i will never recomend this company to others and the shipping and customer service is non existant.  
took me about 3 months 2 get the wrong product and had 2 file fraud on them....  
 
 
one word........FRAUD!!!

This review was modified by its author, agent22, on 4/19/05 7:41 PM.

I placed an order for a premod March 2nd. To this date I never recieved it from them and my credit card company will not let me issue a charge back since it has been over 30 days. I tried contacting TheModChip by phone, e-mail, and even sent them a letter to the address unixmad provided.  
 
The only thing I can do is report them to the authorities and the BBB.

Never got my order, they gave me the cold shoulder with the customer support. Doesn't even approach worth it!

I will NEVER order from them again. I never recieved my product and they did not answer any of my e-mails or phone calls. They also didnt refund me so I had to issue a charge back with my credit card company.  
Im not recommending this store to any of my friends.  
 
[Edit] I just got my modchip today from them, after about a month of waiting and IT DID NOT WORK!!  
Since people have a hard time contacting them, here is the address that was on the package.  
273 S. Rancho Santa Fe Rd #14  
San Marcos, CA 92078-2340  
 
... Just another contact method

This review was modified by its author, unixmad, on 3/10/05 10:59 AM.

AWESOME!!!!!  
 
Excellent customer service. All of my phone calls were either answered or promptly returned. After placing my order, I was told delivery would be two days and my package arrived at 10:00 the next morning. How do you do it?  
 
Everything was diligently packaged and in excellent shape. Thank you very much and you will definately have a repeat customer with me. Peace.

Awesome Guys. Had my product 3 days after purchase.