| Stargate Photo / WawaDigital / The Camera Wiz Customer Reviews |
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Reviews 1 - 15 of 200
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1/9/08 8:21 AM
Ordered via 800 number. Found staff to be courteous, knowledgeable and friendly. A little pushy on add on items, but ok. Price was GREAT, delivered as promised
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10/19/05 5:33 PM
I ordered a Sony DSC F828 on October 13, 2005. I did get an email asking me to call to confirm. I called and Scottasked if I would be interested in some other items. There were two items I agreed to and two that I told him I didn't need. I did comparison pricing on the two other items I purchased and the prices were fair. Scott offered me a free camera bag since I ordered the two additional items. After I made the confirmation call I decided to check the reviews and got a little nervous. I shouldn't have been nervous because everthing I ordered came to me today October 19, 2005. Thanks Scott!! Gayle
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3/24/05 9:21 PM
Good service all around, except when I checked on my order I found out it took 3 days from the time I ordered it to ship, and I was picked up and put back on hold alot waiting for customer service.
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8/3/06 1:18 AM
I was looking for a camera featured in Consumer Reports, and EveryPrice.com showed that StarGate Photo had the lowest price. EveryPrice's page also invited me to "Read 1128 Reviews". There were 10 pages of listings, and nearly all I would classify as positive, and very different from what I see here on this site. Here are the first reviews on each of EveryPrice's first five review pages:
EveryPrice.com Read Reviews PAGE 1) "Positives: All I can say is I wished I had found everyprice.com first, before ordering a canon camera from buy.com. Stargate Photo offers the same camera at a much lower price and apparently also has a much better service department. Next time I will start at Stargate"
EveryPrice.com Read Reviews PAGE 2) "Positives: fast delivery. didnt try and sell me a bunch of stuff i didnt need. will use this site again."
EveryPrice.com Read Reviews PAGE 3) "Negatives: NO Overall review: wonderful job great help from customer service and technical support."
EveryPrice.com Read Reviews PAGE 4) "Positives: stargate photo was wonderful to work with. us a day later was easy to talk to and gave us valuable information. I would definitely purchase from this retailer again."
EveryPrice.com Read Reviews PAGE 5) "Positives: The video camera I purchased was shipped quickly and the product arrived in excellent condition. We have enjoyed recording special family moments with our camera already."
Based on these EveryPrice.com reviews, I placed an order with stargatephoto.com for a camera only. Within minutes of placing the order, my phone rang, and I accepted some overpriced add-ons that I actually needed. The overall price was still a good deal, when I added everything up. The camera arrived very promptly, and all the accessories, including a high-speed memory card required for the camera's movie mode, were recognized quality brands.
When I was checking online for a tracking number, my order was never updated from my original web order to reflect the additional items, and a tracking number was not provided on the web.
If I had read the reviews here first, I would have chosen a more trusted internet vendor. My own experience is more in line with the reviews here, and not consistent with the "reviews" on EveryPrice.com. While I didn't have a particularly enjoyable or comfortable purchasing experience, I ended up with a nice camera and the accessories I needed, at a fair price I was willing to pay.
I've purchased other cameras in the past from NYC dealers, and the sales approach - lowball advertised offer, followed by aggressive sales upgrading - still results in what are pretty much the best camera deals on the planet. I'm used to the approach they take and expect it. What I am most disappointed in are the "reviews" on EveryPrice.com. I wonder if they are made up, or maybe presented in a format advantageous to the client. I don't have any confidence in them any more.
This review was modified by its author, SouthMaui, on
8/3/06 2:51 AM.
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9/8/07 9:42 AM
I bought the Kodak Z1275 for $199 and with shipping was $221. I call the number in the e-mail and was told it did not have a SD card, The man said he would give me a free Camera case if I would buy the SD card, so I said ok and now the total is $307.99, I got a $24.00 SD card & a 50 cents Camera case for $86.99. They have good prices on the Camera, but hit you hard on the Sd cards. So if you do business with this guys,just buy the Camera and get the SD card later This review was modified by its author, rbass777, on
9/8/07 9:43 AM.
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11/1/06 7:17 PM
Add the name "THE DIGITAL EXPO" to what appears to be numerous company names used by The Camera Whz Inc. (or The Camera Whiz - two different spellings on the invoices). An online listing for prices for a camera listed the lowest price by The Digital Expo. We chose to order by phone verses placing an order by internet. My telephone order went fairly smoothly (I was prepared for the "hard sell" and had predetermined what I was willing to purchase). Although I have not found any problems with the camera and other items ordered there was a delay in shipping the order without any explaination or information from the company. They were quick to charge my credit card but from what I can deduct from the UPS tracking information (the notation of when the billing information was recieved by UPS) they were extemely slow about paying for the shipping so that the package could get on it's way. UPS did not have billing information recieved until 4 business days after my credit card was charged. UPS delivered in 5 business days from the time of their origin scan. Thank you UPS for being ontime. I probably will not order from this company again do to their unreliable shipping practices and difficulty contacting them during hours that they are supposed to be open but were not. The invoices and billing to my credit card was from The Camera Whiz (or The Camera Wiz). At this point one wonders how many names this company is operating under.
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4/12/06 10:32 PM
I ordered a Casio EX-S500 from the company. The price was way below anyone else which should have been a clue. I got "the email" to call and confirm the purchase. I had ordered from someone in NY before and got this type of email also. This was a different company though. He told me this was a "refurbished" camera. The site SAYS that everything they sell is new. I mentioned that and he said well, this one is refurbished. He quoted me a price on a "new" one and it was still cheaper than anyone else. I went ahead an ordered it. He did try to sell me a memory card, case, etc. I said no. They are supposed to just send the camera. We will see what happens. After reading all these reviews I call my credit card customer service and requested the # changed on my card. They go by many names, WaWaDigital, Stargate Photo, CameraWiz, Inc. It's no wonder they have to keep changing their name. Don't buy from this store.
I did finally get my camera on 4/23 after three calls to try to find out if the order had been shipped. The camera seems fine but did come in a plain looking box but having not seen a normal Casio box I could not tell you if this is normal or not. I also was not "given" a free case for the camera as promised when I complained about the "insurance" charge on the shipment. This review was modified by its author, rheinman, on
4/23/06 12:32 AM.
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12/12/05 5:02 PM
Ordered online, got a telephone call-back e-mail immediately, on the weekend, and called on Monday morning to recieve a high pressure sales pitch for the memory chip and batteries. Neither memory chip or rechargeable batteries were included. Then tried to sell me the camera bag, which was thrown in "free". Authorized three day shipment, two weeks later still no camera so I called, 866 number didn't work. Nutbar, pushy, rude, and obnoxious "owner" tells me what he's gonna do for me. Expects me to thank him for it as he talks over me while I'm trying to talk to him. Camera wasn't in stock at time of order but is now, will ship for free, upgrade 128 meg chip to 256 "free", and will "throw in the camera bag free". Then tries to sell me the 5 year warranty for another $200, but offers me the whole package for $480 (original order is $408) and I accept. Three days later camera arrives, with only original order materials in box, for original order price. Called back and talked to "same voice", who says it wasn't him I talked to before, but will ship out 256 meg chip and extended warranty for another $72. Camera is beautiful, terrible service, will never do business with wawa again. On the second call the sales person was polite and calm, on first call was a total yankee nutbar!
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2/11/09 2:24 PM
I SOOOO wish I had seen this posting before buying from Techon Digital - I ordered a Nikon D60 from them, and when they 'confirmed' my order they upsold me a few extra things. Naively I bought, and then when the order arrived 10 days later the main lens and the camera bag they 'threw in for free' were missing.
I rang immediately and spoke to a seemingly apologetic customer service rep who said it would go out immediately - within 3-5 days I'd get it. Two weeks later still nothing, no reply to my email asking where on earth it was, no answer to their customer service number during their customer service hours.
So today I rang again, got cut off the first time, rang back again. Mad now, so demanded to speak to the customer service manager. Got put through to J.J - OMG, what an idiot and all around nasty piece of work. I explained the situation AGAIN and he got very abusive, raising his voice at me, to the point that I asked for his manager's name and he said that he was top of the tree and that was it. Supposedly my order is arriving today, will believe it if/when I get it. But the fact that the guy who runs this company has ZERO understanding of how to do customer service tells me that I will NEVER buy from them again, and no matter how good the prices look, it's not worth it.
DO NOT BUY FROM TECHON DIGITAL - THEY ARE A BUNCH OF CROOKS/IDIOTS WITH NO CONCEPT OF CUSTOMER SERVICE.
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10/3/08 3:25 PM
I to was a SUCKER ! I purchased a Sony DCR- HC52
camcorder, advertised price $169.00, from the camera wiz a.k.a techondigital.com, for a birt-hday gift. I tried another sitequest4camera.
com, when I resisted the Pressure sale of a larger battery I received an e-mail that said the camera was out of stock. (the website said different). I needed the gift quickly so I relented to the pressure sale tactic from techondigital,(the sales guy said "the camera will not work with supplied battery" sounded strange but I was sure the extra battery would be used). Yes I made mistake. I paid $100.00 for a battery that does not work on this camcorder without an "UMBILICAL CORD", (a short cable that runs from the dc input of the camcorder to the output at the rear of the battery. This battery, (Digital Concept BP-FN 100), does not interface with this model. The DISPLAY/BATTERY INFO function does not work. I to called the "support people". I told them I wanted to return the battery. I was given info about the "umbilical cord" fix, I told him that was unacceptable. RUDELY, He asked "How Much The Camcorder was Locally ? Confused, I said again,I
would like to return the battery. I was told I would have to return the entire shipment. At this point I guess I should "Let it Go". If I return the camcorder and battery I am likely to be out a birthday gift and my money. I remember the old saying, YOU GET WHAT YOU PAT FOR!. These
guys will not get me again!
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8/22/08 2:23 PM
OW MY GOD! I AM SO UPSET READING ALL OF THIS! I AM ON MY 3RD CAMERA BECAUSE THE FIRST 2 WERE NOT WORKING! NOW I HAVE BEEN WAITING SINCE THE 11TH OF AUGUST TO GET MY REPLACEMENT! They upsold me too and went from a great deal on a camera to almost $500 in charges with a terrible camera that I am unable to return since it is past the 7 days allowed! I have gone thru Jeffrey ext 203, Stanley sharing an extension, Bob @ sales (after no one answered customer service) he said there was nothing he could do for me call back Monday, then Travis is now saying he promises a new camera will ship out to my Monday? Then he accused me of dropping the camera(funny since the camera has a 10 ft drop allowance and its waterproof etc... I do not know what to do about this!!! PLEASE HELP ME!
All the best to everyone! I wish I would have seen this before I ordered!
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6/11/08 5:53 PM
STAY AWAY FROM THESE PEOPLE. I bought a Cannon G9 canera. Placed the order on line on Friday. I get a call from them on Memorial Day at home. High pressure sales of all kinds of extras, priced hundreds over normal prices. For a $349.00 camera my invoice arrived at $848.99. I called to get an authorization number for the extras and they said I could not return them, it was a "value package". I said I wanted an Itimized invoice but did not recieve one. Only a total, so I don't know what cost what. I could go on & on. Just stay away from these people and tell all your friends.
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4/18/08 4:45 PM
HUGE SCAM! I purchased a Canon SD850 through everyprice.com from Camera Addict(which DOES have all positive reviews somehow - probably another scam...I left negative feedback and it didn't get posted). The email came from TechonDIGITAL, and the invoice came from Camera Wiz. Beware of ALL of these companies! I ordered the camera and nothing else - I buy a lot of camera equipment and am perfectly capable of buying my own SD card and battery. However, when the salesman called me to "confirm" my order, I was told that I had ordered the Japanese version of the camera. Would I like to upgrade to the U.S. version? Nowhere on the website did it say anything about this being any country's VERSION...and now I wonder if there's even a difference. Oh yes, apparently there is - the guy told me the manual would be in Japanese. Since I can't read Japanese, of course I want the U.S. version, but at the same price as I ordered the "Japanese" version. "We can't do that ma'am." After haggling w/ the guy and getting flustered, I finally agreed to pay $60 more and get a 2G card and a case as well (with the promise that the 2G card was NOT an off-brand). After an hour or so I realized that I had been a victim of the "bait & switch" routine, so I called to cancel the order. I was told that my card had already been charged and there would be a 20% restocking fee. WHAT??? So I decided to go through with the order but I had a sick feeling about it. I got the camera, sealed in the original box, and immediately started to use it to make sure it worked properly. I had no problems with it for the first few weeks. Then I went on a cruise with my fiance 2 weeks ago. The off-brand memory card (PHS Media - google it, it doesn't exist) decided to fail on the 3rd day. I couldn't recover any pictures on it, and it won't reformat. POS!!! Not only did I lose all of my pictures from the first few days of our vacation, but I had to buy another memory card! DO NOT ORDER FROM ANY OF THESE COMPANIES!
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1/23/08 2:51 PM
SCAMMED. DO NOT use a company that asks for you to call back and confirm an online order. It creates an opportunity for them to use high pressure tactics to purchase accessories. Unless you have researched all the prices of the accessories, you will likely get sucked in and make an ill-informed purchase. These guys flat out lied.
I used this company because of someone's ratings. So much for ratings. As other have experienced, I got the high pressure sales to buy accessories and they flat out lied.
1. they claimed the battery shipped wih camera was not a high grade battery and I needed a high capacity battery. LIE. I wanted an extra battery and received an IDENTICAL battery for $99.99 (available on the internet for $21.00).
2. they claimed that I needed a higher capacity storage card and one that would handle the speed needed for video. LIE. I wanted an extra card but the one I received was the same speed (the fastest) that came with the camera. I paid $109.99 (available on the internet for ~$68.00).
3. Shipping, handling and insurance was not broken down. If shipped via UPS, item can be insured for $500. $40.01 seems too high to me for a small package.
If you have to call an online order company to confirm your order. DON'T do it. They are very good at high pressure selling.
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1/13/08 12:24 AM
It really sucked to have to call in to place the "online" order. Once on the phone the sales person high pressures you into making additional purchases. Regardless of this, I paid extra for 2nd day delivery for my son's trip to Europe. The camera did not arrive until the 7th day after order, long after my son had already left. I called to the store to ask for a refund for shipping charges. At first they said not, then finally agreed to refund the shipping, since the camera did not arrive in 2 days. I am STILL waiting on that refund. It never came. I did cave an order an extra battery for this camera also, and my son says this extra battery never would charge or work. Faulty products, bad shipping, and poor customer service. I recommend you purchase anyplace else!
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