This is a great vacuum for the price but you should inform the consumer of the CORRECT items on your listing, the vacuum DID NOT come with a POWER HEAD, it is powered by the suction power of the vacuum, NOT an external power source, but aside from that, it is a wonderful vacuum, and the shipping and communication was a delight.

I purchased the unit from Sonic because I had checked the same unit out at Best Buy for $79 more. However I lost $11 of that savings because the unit was sent to me defective. The CD unit would not play at all. I had to send a brand new unit back for repair at my own expense. I got the unit back, repaired, three weeks later. I can understand my paying to send it back to be checked out, but when it's discovered that the unit was broken and should never have been shipped out in that condition to begin with, I should have been reimbursed the shipping when they sent it back to me.

This is absolutely the worst buy I have every made. Your technical guy was wrong about the size that my speakers were after I told him what crutchfield said it was. I shipped the product back in return for the right size and you people still sent me the old shipment. I will never buy from you guys again. When I saw that you sent me the old product I just said its not even worth re sending again because it took 3 weeks before I got the same speakers re sent back to me. Horrible service and your technical people dont know what they are doing.

I am sending this because I have again made a bad choice in who I deal with. I bought a Pioneer AVIC-F500BT gps unit. I had a few problems with the first Pioneer update but it worked after talking with Pioneer about the problem. Today I received the new maps and firm ware upgrades. This time the unit loaded all the data but failed to operate after the update was complete. Pioneer service said it sounds like a complete processor failure. So I called SonicElectronix where I bought it from. I was told they didn't have a replacement in stock so my unit would have to be sent back to them and they would sent it to Pioneer for repair or replacement. Down side to this is I bought it for a trip and now it will be between 2 to 8 weeks before I get it back. I am retired and buy a lot of electronic equipment in the future I won't be going to this company again.  
 
Unhappy is a under statement  
 
William P. Fry

http://www.sonicelectronix.com/  
 
Do not use this company. SonicElectronix is a scam. I was sold a Jensen unit that used and not new. After installing the product we noticed scratches and the remote as not working. After inspecting the box carefully a disclaimer on the box stating this is unit was opened and not used for Sonic Electronix to use as a display model for there website. When I purchased this product I was told it was brand new. If a product is opened and tampered with that is considered open box. After contact Sonic Electronix and being told that I would be getting a discount or a free steering wheel control I never got a call back. I was constantly told that a manager would call me and this never happened. I have submitted numerous tickets to there RMA department without any luck. Here is a fair warning when prices are cheap there is a reason why its cheap. Alot of companies out there are selling refurbished or used equipment as new. And http://www.sonicelectronix.com/ is one of them. Because I have already spent over 250.00 installing this unit I am pretty much stuck with a stratched unit and a remote that doesn't work. I suggest you search "sonic electronix scam" and you will see alot of bad reviews about this company. I believe all the good reviews were written by the staff at Sonix Electronix. If you end up having a problem with this company they will never return your call. Save yourself the headache and buy from a reputable dealer! THIS COMPANY IS WORTHLESS!!!

Sonic treated me fairly.  
 
After I realized that when you select your car the site does NOT automatically de-select the stereos which won't work for your car I returned the system and took the 15% hit.  
 
Be careful when you select your car. The Sonic site will not automatically select the stereos that only work in your car. Read the right side of the page on each system and make sure it says it will fit.  
 
Buyer beware. 15% of $600 hurts!

Stereo works well however I noticed after I ordered it the exact same radio was at West Marine, about 5 miles from me, for $40 Less. Was dissapointed as I thought Sonic Electronix had the lowest price. They don't.

I purchased an Eclipse AVN52D, iPod Cable and Bluetooth device. The order arrived on time, I had it professionally installed and found that the bluetooth module was defective. Requested an RMA, sent the module back (at my expense) and they shipped another module (but in the same box as my original). I paid for the re-installation but the second unit did not work. Then the iPod unit failed. AT this point I've spent $400 for installs and uninstalls. I asked to be refunded my full purchase price and they refused. Customer service reps are unqualified, rude and will not work with you after the sale - you may save some cost up front but you will pay for it later. Please do yourself a favor and buy locally. This company is a ripoff. I'm out over a thousand dollars and still have my factory system.

I ordered a part from them and it was defective. I decided I did not want to use a product that was prone to being defective so I asked for a refund. They charged me a 20% restocking fee. I understand charging restocking fees or returns, but not when the item is defective from the get go. I won't be doing business with them again and I suggest neither do you.

Exellence service and products. When I received the items I was glad how little it took to get to my address. Very Nice. I would Recommend to anyone.

I did initially have a problem with sonic electronix when it came to shipping. But after a complaint was file they were willing to do just about anything to resolve the issue and make sure that, I as the customer, were taken care of. This kind of service and loyalty to the customer is unheard of these days. Needless to say they did earn my business back, Along with my friends a family who will be ordering from them very shortly!

This review was modified by its author, gdubs, on 2/16/09 12:01 PM.

Edit: Management at SonicElectronix actually took the time to call me in regards to this issue. They were very nice and assured me that they are having my amp drop shipped from their supplier. He also gave me a credit towards a future purchase. While it is unfortunate that I had to go through this I do appreciate his concern and commitment to customer service. He assured me that they are committed to the satisfaction of their customers and used this as a training opportunity. I amending this review because of this.  
 
I recently decided to put a sound system in my car when I found sonicelectonix.com. After much research I found the perfect amp on their site. The site indicated the item was in stock with free delivery. I was pleased to find the perfect amp at a good price so I placed my order. The next day I checked the status to find that it said "processing" so I decided to give them a call. After holding for a rep I was told that the item was not in stock and was only stocked after the customer ordered the item. I was told to call back later on in the day to see if any of the units came in. I felt like the rep was just trying to get rid of me so I called back a couple of hours later to talk with someone else. This paticular rep informed me that the item was not in stock and that it would probably be discontinued. The rep was quick to cancel my order and issue a refund. There was no offer of a comparable amp at the same price. Any reputable vendor would have at least tried to help the customer since it was their mistake. I guess what they say is true. "If it looks to good to be true, it probably is."

This review was modified by its author, gilitar, on 2/2/09 12:07 PM.

They where amazing, they where super fast and had the best prices I could find anywhere, and I'm a bargain hunter.

Great buying experience. Sonic Electronics shipped the radio (a Pioneer Premier DEH-P700BT with a couple of free accessories) very fast and the items arrived exactly as described and in perfect condition. I will definitely consider them for future items.

Who the heck knows... you guys sent me the wrong wiring harness. After an hour or so putting it together and wow... wrong harness. I'm sure the product is good but you guys need to rehire your "electronic experts" or "packaging" department.