on line site very user friendly. payment process is easy. search process is easy for quick access for needed parts. will use site more often.

The mirrors I ordered were the exact match of the ones I was replacing. Ordering online was very easy and I received my parts in perfect condition. Installation was straight forward and I am now enjoying my new mirrors.

I ordered windsheild wiper blades for my 04 Dodge Viper from Auto Parts Warehouse and they shipped the wrong blades. They were 2" shorter and had the wrong connection to the arm. They sent several emails with the last one explaing how to return the parts and gave me a shipping number. They also stated that the packaging needs to be in unopened original packaging. Now I ask you...how do you find out the parts you received don't fit unless you take them out of the package? I emailed my frustrated question to them and they said I can't return an opened package even though they sent the wrong part. They offewred to waive the restocking fee...what a nice gesture (kidding)...I will never do business with this company again...terrible customer service....ships the wrong parts and your stuck with them.....it would cost me more to return the parts then what i would get back in a credit.

This review was modified by its author, markmanuel, on 10/14/09 10:37 PM.

Quick shipment. Items came very fast! Makes Me happy. Thank you.

Great Deal, Quality Part, Quick FREE SHIPPING! All around a WONDERFUL Experience. I will use yall again the next time I need a part. Thanks Folks, You do GREAT WORK!!! Keep up the good work!!!  
Oneblesseddude N.E. Arkansas

I am very disappointed with your site, I thought I had found an online store where you can buy spare parts for my Jeep Cherokee, but I do not understand why you refused to ship in Italy, I state that I have done much business with the U.S. without problems, needing other parts, if you're willing to send me sent me a nice day.

extremely pleased with the service and ease of ordering merchandise. Will continue to order parts as needed. Thanks for a great job

evrything it's good so far and i think it's better by mail.

Product ordered was out of stock, yet they charged my CC anyway. Then 2 days later, I get an email telling me they're out of stock and will issue a credit back. They need to update their online business system and *not charge* the order until it ships. This way, if no stock, then no order.

This merchant has it all: easy-to-navigate web site, extensive inventory, low prices, very fast....and free....shipping. This was my first purchase from AutoPartsWarehouse.com. I'm certain I will order from them again!  
 
Marv Jackson

Very quick shipping. Good parts selection. This is not my first order, and I have never had any issues with the parts fitting my Audi.

In Stock as stated.  
Reasonably Priced.  
Excellent Quality.  
Same Day Shipping.  
Accurate and Timely Delivery.  
Need I Say More?  
"I'll Be Back"

I recently received an order that had an incorrect part. Customer service was responsive in setting up the item for return. The rest of my order was as it should be.

Prduct was a direct and easy to install,Order was delivered promptly.Web page was easy to use

This is one of the worst companies to try to deal with. First of all, hardly nobody there speaks english -- they all seem to be foreign and on a bad connection. I have tried for three weeks to return the parts that I ordered and have got nothing but the run around. The parts were advertised on their web site for a 2006 Chevy Silverado 1500 - but when I received the parts they looked nothing like what was on my truck. When I was asked why I wanted to return them I was told that I needed to be more specific as to why they wouldn't work on my truck --- How much more specific can you be when you say they look nothing like what is on the truck. Then they wanted me to pay the return shipping for a product they sent me that did not match their own discription. Then there was the restocking fee issue which of course was for a product they advertised to fit a certain truck and did not - they did finally agree to waive that. Let me just say in advance that my truck has not had the rotors/brakes replaced elsewhere because I bought the truck brand new with only 20 miles on it so I wasn't like the rotors/brakes were changed and I wasn't aware of it. Now I am currently waiting approximately 4 weeks for a refund to be issued to my Bill Me Later account. Isn't it amazing how they can take the money from that account almost immediately but when they have to refund it that is a whole different story. This has been one of the worst experiences when ordering from an on-line company. I will not order anything else from this company and I can assure you that I will let everyone know how awful this company is to deal with. I will leave a negative feedback everywhere I possibly can because this has been going on 4 weeks of dealing with this company with still no resolution in sight. I am positive mine is not the only complaint with this company because I could hear other "representatives" in the background asking the same questions that "my representative" just went through with me. Be careful when ordering from this company. I know I have learned my lesson and will not be a future customer of theirs.