This is the second radiator I ordered from Auto Parts Warehouse and each arrived within a few days, with free shipping.
Both radiators were the exact fit and the price couldn't be beat! Great prompt service,free shipping, best price, exact fit. I will recommend this site to everyone.
This review was modified by its author, Hank222, on
10/25/09 9:43 PM.
The service, shipping and cost was very good. However, I am quite disappointed in-as-much as I ordered 2 new headlight assemblies for my Hyundai SantaFe. Although I did receive them both, they are different brands - NOT from the same manufacturer. Now I have two headlights that are similar, but different! One would think that when ordering a "pair" from a company they would send two parts manufactured from the same company!
Unsure of what to do to fix my 99 Suburban truck door handle, using Google displayed sufficient results indicating that my problem was widespread. Once learning the part I would need, the Google results showed AutopartsWarehouse.com probably had what I was looking for, and the rest was a cinch. The AutopartsWarehouse.com site was well informed as to what part was compatible with another. Because the navigation in the site, and because purchase was simple and direct - I did not attempt to look for another website that might save a few dollars. The AutopartsWarehouse.com web designer should be commended, the website is efficient and to the point; it says: Yes, we have the part you need and yes, we're sure it's the one. My order arrived in just a few days with the correct part. Another 30 minutes and my door was working good as before. Thank you, AutopartsWarehouse, for helping minimize the time spent on a door; and thank you, Google, for providing me with the exact information I needed to solve my problem.
I just wanted to say that the service I received was fantastic. I order the part on a Friday and the part came on Monday. It took 10 minutes to install. I saved over $90 ordering from here as opposed to the local auto parts store. I would 100% use APW again. Thanks again.
I ordered A tail light assy a few weeks ago and I
just received a set of brake pads 10/23/2009
I am very pleased with the response I got with
shipping and price
I am looking forward to more business with parts
warehouse
They got nice prices in few things, but they do have few catches trying to get people to pay higher shipping, i did pay next day air ($23,00) on Friday morning just to received everything Monday afternoon, the excuse was and i quote "UPS do not deliver on Saturday" but they didn`t say nothing about it in the webpage, i just received a email stating this 12 hours later, so they send me the whole thing by ground and i did miss two days of my holydays for this reason, when i did send a email to them making them clear than UPS do deliver on Saturdays they never answered, obviously i would never again buy nothing there and i don`t recomend anybody buying nothing there `till they dont change this scam practices.
After reading all the complains from a lot of persons i recomend you to pray to God before you order something in there, if something goes wrong or you received the wrong part or they charge wrong your credit card the customer service is so good als non existent and you can ended with a very big headache and with less money in your pocket.
This review was modified by its author, erizo715, on
10/23/09 11:41 PM.
I ordered the same parts from another website (with overnight shipping $25) after three days the parts had not come so I contacted them and they had not even shipped my order yet so I canceled and bought the parts from autopartswarehouse.com. My order was about $30 cheaper from your website and my parts arrived the next day. Im happy with the purchase however I do wish that your site offered a more complete parts list (or an easier way to find them if they are there) I was looking for the trim piece that goes around the shift boot (manual 323i 99) and a tool to remove the oil filter (besides a wrench). I like that your web page saves my car and that it has an easily visible search box.
very fast service. items were exactly as described. this is my second transaction with auto parts warehouse.they have my business for sure. my savings have been 50% of what i would have to pay locally. the website is very easy to shop. if you don't need the item today it is definitely worth the wait.
FIRST AND LAST TIME I will ever deal with this company. Ordered two new headlamp assy.'s for an 02 Ford Focus and one was defective, or missing a part on the inside of the housing that holds the reflector in place. This was not A.P.W.'s fault it was DEPO's , the assy manuf. No big deal I thought I'll just send it back. The return process for APW was rediculous and very time consuming. There were about ten instructions that had to be correct for the return to be accepted by them, ex putting the part and its orig box inside of another box and writing a return code in black in a certain location on that box, only sending through fed-ex, all in all HORRIBLE EXPERIENCE.
And it took the returns dept fifteen emails back and forth for them to put the right part # on the return slip. And dont try calling the return # they give because no one will ever answer. BOO A.W.P. and your customer service. Just hope what you get is right the first time. Also the part cost me $145.59 and it cost about $12 for the whole new box deal, but either way they only credited me $140.12 to my acct. No idea why I got shorted but its worth it to never have to deal with those people again.
Unstisfied Customer
This review was modified by its author, bassmechanic71, on
10/22/09 1:02 PM.
