Ordered a car part for overnight delivery at a very high cost before ship cutoff time on Wed, Oct 28, and was assured by rep it would ship that day. It didn't. Called back next day and was assured again it would ship that day....it didn't. After days trying to cancel the order and being refused to talk with manager it was shipped overnight at my expense a week later, Nov 4. Horrible company, horrible customer service, buyer BEWARE!!