My experience doing business with LanLabs was absolutely top notch. Their custom quote system assures that you will get the computer that best suits you and at a great price. Customer service is definitely another top attribute for LanLabs. Their techs help you every step of the way making sure you are happy with every aspect of your computer before you make the final purchase. I will definitely do business with LanLabs in the future

Highly recommend these people to all the small businesses out there! After fiasco upon fiasco with IT companies and computer support people who charge an arm and a leg for their services and sometimes don't even get the issues fixed, LanLabs is a refreshing change.  
 
Our company bought 4 new computers in June and had them add the computers to our network and revamp our existing network. Later on we added a network color printer as well. The computers have been running flawlessly and the one problem that we had recently was promptly fixed.  
 
Love the friendly support (though we have had to be patient sometimes). Price-wise the computers might not be the cheapest ones out there, but worth every single penny we paid in time, quality, and the fact the computers remain functioning without problems.  
 
-H&H Accessory Source

My son wanted a gaming computer for his birthday on 11/20 for his WOW gaming. My budget was around $600.00 which ruled out most systems. Many of the websites that offered lower cost gaming systems seemed pretty shady and had many bad reviews. I finally came upon Lanlabs/ShopL2 and the info on their site impressed me. The Level 1 system had great specs and name brand components and was in my price range so I figured I would give them a try.  
I placed an order on 11/1/09.It shipped 11/12/09 and it was del.on 11/14/09. I was worried it might not come in time for his b-day but it came with a week to spare. Shipping was a very reasonable $22.00 for ground shipping and only took 2 days. Other sites were charging $60.00+ for ground shipping.  
He opened it up on his b-day and was very impressed. He figured that based on what we were spending that he was going to get just a basic HP or Dell. We set it up,installed his game and he was playing within 30 minutes with no problems. I got the upgraded fans for $35.00 and it is very quiet. We got a Windows 7 rating of 6.3 for processor and ram and 6.4 for graphics. My only minor complaint is that they should include a detailed build sheet listing every component.  
The bottom line is that we are very pleased so far with the Level 1 Gamer. I did a lot of research and this system is with out a doubt the best bang for the buck for a budget pre-built system. Well done Lanlabs!  

This review was modified by its author, bushpee, on 11/22/09 4:19 PM.

I bought a PC from LanLabs late last year and I couldn't be any happier. Prior to purchasing a PC from LanLabs, I had a computer that wasn't up to par, performance wise, for the games I had. I'm a huge gamer, so I needed a machine that was fast, able to play all future games, and also that looked cool.  
 
LanLabs gave me a great deal on my PC and I took it. I love it and am very satisfied with what I bought. In a couple of days it'll be a year with this PC from LanLabs.  
 
They have an awesome, friendly and attentive staff. No complaints here, 2 thumbs up for LanLabs.

Now that my laptop has Windows 7, it wouldn't recognize my printer driver. I brought it in to LanLabs in Rockville Centre and right when I walked into the store, someone was helping me withine seconds. NO LINE!! (unlike Best Buy's Geek Squad). Kato fiddled with my computer, deleted the 5 or so drivers I downloaded and told me I was all set within a few minutes. I went home, did what he told me to do, and my printer worked!! Fast, easy, and polite! Great doing business with them. I would recommend them to anyone!!

I have recommended ShopL2 to anyone that is looking for an amazing computer at an amazing price. The customer service was the cherry on top!

I bought a computer a while back and wanted to leave a review. I tested the level 1 computer that I bought from Lan Labs for a couple of months now and not a single problem. Most of the computers I've purchased, in the beginning they were great. But as months went by they all seemed to do the same thing and that is crash. My Lan Labs level 1 has done me more justice than any computer that I've owned in the past. Plays any and all games that I want and it only cost me $600!!! Totally knowledgeable staff and 100% professional. It was a pleasure doing business with them and I look forward to doing more business with them in the future.

I had purchased a gamer level 1 from the Rockville Centre computer store and just had to share my experience! I was able to choose a color for my case (PINK!). They worked with me to make sure it had all the connections I needed for school and work and for only $600 it plays every game I throw at it!  
 
They even cleaned out my laptop for free and showed me how to maintain the pc myself.  
The staff at Lan Labs are not only professional, they are extremely knowledgeable. Overall I am very happy I found this place and HIGHLY recommend them!!!

I originally went in for a second opinion on a repair estimate from BestBuy. I spoke to Kato for some time while he fiddled with the machine, and by the the end of a very pleasant conversation, my machine was fixed. The same machine Best Buy said needed over $500 worth of work was fixed in about 20 minutes.  
 
A few days later I placed this order for a custom home theater computer and 47" TV. I have owned this for two weeks now and couldn't be happier, and I have yet to beat the price from anywhere!  
 
They promptly answered all my questions pre and post purchase, and even logged into my computer over the internet to help me set it all up. I have spent much more and got much less in the past. This whole experience was a very pleasant surprise.  
 
I highly recommend LanLabs. It is refreshing to see such a diamond in the corporate ruff.  
 
Collins.

LanLabs is an exemplary company, professional, with integrity in their dealings with their customers. I have not had better customer service from Doug and rely on his expertise for my workstation. He could have sold me an overpriced workstation, however he sold me exactly what I needed.  
 
LanLabs has even coordinated the delivery of my workstation with my return home from my vacation. I have been an on-line buyer for years and have never been treated with as much respect and concern than LanLabs's customer service. The workstation that I ordered has not arrived yet, however I have faith that Doug and his team will come through.  
 
They have not treated me with anything but respect and true professionalism. Companies such as Dell & HP, could learn a lot from LanLabs and I will be their proponent, until such time as evidence shows to the contrary. I highly recommend LanLabs because for a fraction of the cost of other companies, you can order the MOBO, type of drives, type of RAM, even cabling and cooling systems/cases.  
 
Thanks a million to Doug and his team  
 
Much Appreciation,  
 
Lawrence K. Mahuna

To LanLabs;  
 
I want to take this opportunity once again to thank the LanLabs staff for their courtesy, expertise, and professionalism in handling my request.  
 
I had the good fortune to come across the LanLabs store during my recent visit to New York. I had been looking throughout the city for a substantial laptop upgrade, as I relied heavily on my previous one during my time overseas in Pakistan. From the moment I walked in, the staff was attentive to my family and me. Their broad knowledge of the industry helped me make an informed decision, and their efficiency easily handled my timed request.  
 
Its been almost two months and I have had no problems with the product or the customer service. They have quickly responded to any inquiries I have had, and were kind enough to email asking about my well being during a recent crisis in Pakistan. Living halfway across the world, its good to know that I'm not alone.  
 

Hi, I'm not much of a review writer, but after receiving my new computer from LanLabs I felt I should give future customers a heads up. The sales rep I dealt with was Doug, he was knowledgable and took the time to steer me toward the computer I needed, not the one I thought I needed. He saved me several hundred dollars in the process. It took 9 days from when I ordered the computer until I opened the box, well within the stated timelines. I have waited 3 days since my set-up to write the review so that my initial impressions wouldn't taint my thoughts too much, all I can says is WOW.I got a lower end model , the lvl 1 gamer, it was packed with obvious care, everything was in the box, and the craftmanship in the build was far beyond what anyone would expect for the price. The wiring and all the work inside the case is top notch, I couldn't be more pleased. We are a 3 computer household, and I will be upgrading all our systems with LanLabs. I highly recommend this company.

Holidays are always busy, no matter what. But i went to the store to have my computer fixed and tucked, and I couldn't ask for better help. They were a great help and gave their time to fully help me even during a time of business crisis, They know their products and they know computers, i couldn't ask for better pricing, help, or people. My computer runs and looks great I'd recommend anyone, I am a Lanlabs costumer for life =]

I did a fair amount of research on different companies ranging from big chains to a few smaller stores, and ultimately went with LanLabs. I based this decision on positive reviews from other people, an impression I had that they genuinely took giving personal service seriously, and because of the way they seemed to look at a computer as a total package rather than as a series of awesome-sounding components to tick off on a features list. This decision proved to be a good one. The service was definitely personal, and prompt as well. The best example was when I e-mailed my salesperson, Doug, to ask about how well LanLabs handles internal wiring. Within a couple hours, I didn't just have assurances that everything would be neatly ordered; in addition, I had several pictures of wiring jobs as done on computers being worked on that very day. Their advice is honest, their systems-- at first impression, anyway-- are solid, and their pricing is good. On top of that, the delivery was even pretty quick. I placed my order on the 24th and had it on February 5th.  
 
A really good sales experience overall. The only thing I would advise them to change would be to do a little proofreading on the knowledge base articles. There were a couple of typos in there that kind of gave me a bad impression of them at first, but having said that, I'm kind of OCD about that kind of stuff and most other people probably don't care.

I have been looking for a new gaming comp as a christmas present for myslef (ya, like you dont do it too!) and lanlabs was on my list. Knowing I was going to be up here, I waited so I could stop in at the new Ny store. I was sold on my first visit. These guys are awesome!!!! I got a comp for 1100 that plays like nothing I have ever seen. They rushed the build for me because I am leaving today and even set my comp up with all my games so I could try it in the store before I left!!! I am a lanlabs customer for life.