I bought a computer a while back and wanted to leave a review. I tested the level 1 computer that I bought from Lan Labs for a couple of months now and not a single problem. Most of the computers I've purchased, in the beginning they were great. But as months went by they all seemed to do the same thing and that is crash. My Lan Labs level 1 has done me more justice than any computer that I've owned in the past. Plays any and all games that I want and it only cost me $600!!! Totally knowledgeable staff and 100% professional. It was a pleasure doing business with them and I look forward to doing more business with them in the future.

I had purchased a gamer level 1 from the Rockville Centre computer store and just had to share my experience! I was able to choose a color for my case (PINK!). They worked with me to make sure it had all the connections I needed for school and work and for only $600 it plays every game I throw at it!  
 
They even cleaned out my laptop for free and showed me how to maintain the pc myself.  
The staff at Lan Labs are not only professional, they are extremely knowledgeable. Overall I am very happy I found this place and HIGHLY recommend them!!!

I originally went in for a second opinion on a repair estimate from BestBuy. I spoke to Kato for some time while he fiddled with the machine, and by the the end of a very pleasant conversation, my machine was fixed. The same machine Best Buy said needed over $500 worth of work was fixed in about 20 minutes.  
 
A few days later I placed this order for a custom home theater computer and 47" TV. I have owned this for two weeks now and couldn't be happier, and I have yet to beat the price from anywhere!  
 
They promptly answered all my questions pre and post purchase, and even logged into my computer over the internet to help me set it all up. I have spent much more and got much less in the past. This whole experience was a very pleasant surprise.  
 
I highly recommend LanLabs. It is refreshing to see such a diamond in the corporate ruff.  
 
Collins.

LanLabs is an exemplary company, professional, with integrity in their dealings with their customers. I have not had better customer service from Doug and rely on his expertise for my workstation. He could have sold me an overpriced workstation, however he sold me exactly what I needed.  
 
LanLabs has even coordinated the delivery of my workstation with my return home from my vacation. I have been an on-line buyer for years and have never been treated with as much respect and concern than LanLabs's customer service. The workstation that I ordered has not arrived yet, however I have faith that Doug and his team will come through.  
 
They have not treated me with anything but respect and true professionalism. Companies such as Dell & HP, could learn a lot from LanLabs and I will be their proponent, until such time as evidence shows to the contrary. I highly recommend LanLabs because for a fraction of the cost of other companies, you can order the MOBO, type of drives, type of RAM, even cabling and cooling systems/cases.  
 
Thanks a million to Doug and his team  
 
Much Appreciation,  
 
Lawrence K. Mahuna

To LanLabs;  
 
I want to take this opportunity once again to thank the LanLabs staff for their courtesy, expertise, and professionalism in handling my request.  
 
I had the good fortune to come across the LanLabs store during my recent visit to New York. I had been looking throughout the city for a substantial laptop upgrade, as I relied heavily on my previous one during my time overseas in Pakistan. From the moment I walked in, the staff was attentive to my family and me. Their broad knowledge of the industry helped me make an informed decision, and their efficiency easily handled my timed request.  
 
Its been almost two months and I have had no problems with the product or the customer service. They have quickly responded to any inquiries I have had, and were kind enough to email asking about my well being during a recent crisis in Pakistan. Living halfway across the world, its good to know that I'm not alone.  
 

Hi, I'm not much of a review writer, but after receiving my new computer from LanLabs I felt I should give future customers a heads up. The sales rep I dealt with was Doug, he was knowledgable and took the time to steer me toward the computer I needed, not the one I thought I needed. He saved me several hundred dollars in the process. It took 9 days from when I ordered the computer until I opened the box, well within the stated timelines. I have waited 3 days since my set-up to write the review so that my initial impressions wouldn't taint my thoughts too much, all I can says is WOW.I got a lower end model , the lvl 1 gamer, it was packed with obvious care, everything was in the box, and the craftmanship in the build was far beyond what anyone would expect for the price. The wiring and all the work inside the case is top notch, I couldn't be more pleased. We are a 3 computer household, and I will be upgrading all our systems with LanLabs. I highly recommend this company.

Holidays are always busy, no matter what. But i went to the store to have my computer fixed and tucked, and I couldn't ask for better help. They were a great help and gave their time to fully help me even during a time of business crisis, They know their products and they know computers, i couldn't ask for better pricing, help, or people. My computer runs and looks great I'd recommend anyone, I am a Lanlabs costumer for life =]

I did a fair amount of research on different companies ranging from big chains to a few smaller stores, and ultimately went with LanLabs. I based this decision on positive reviews from other people, an impression I had that they genuinely took giving personal service seriously, and because of the way they seemed to look at a computer as a total package rather than as a series of awesome-sounding components to tick off on a features list. This decision proved to be a good one. The service was definitely personal, and prompt as well. The best example was when I e-mailed my salesperson, Doug, to ask about how well LanLabs handles internal wiring. Within a couple hours, I didn't just have assurances that everything would be neatly ordered; in addition, I had several pictures of wiring jobs as done on computers being worked on that very day. Their advice is honest, their systems-- at first impression, anyway-- are solid, and their pricing is good. On top of that, the delivery was even pretty quick. I placed my order on the 24th and had it on February 5th.  
 
A really good sales experience overall. The only thing I would advise them to change would be to do a little proofreading on the knowledge base articles. There were a couple of typos in there that kind of gave me a bad impression of them at first, but having said that, I'm kind of OCD about that kind of stuff and most other people probably don't care.

I have been looking for a new gaming comp as a christmas present for myslef (ya, like you dont do it too!) and lanlabs was on my list. Knowing I was going to be up here, I waited so I could stop in at the new Ny store. I was sold on my first visit. These guys are awesome!!!! I got a comp for 1100 that plays like nothing I have ever seen. They rushed the build for me because I am leaving today and even set my comp up with all my games so I could try it in the store before I left!!! I am a lanlabs customer for life.

ShopL2.com was pretty outstanding in every conceivable respect. The speed of processing, assembly was great. But the delivery was not great at all. (We can blame UPS)  
The UPS delivery guy had my computer upside down!!! When the box had stickers all over saying THIS SIDE UP. Atleast it came in time for my college.  
This computer works great, no flaws at all was a good $1,850 investment. I'm new to windows vista but I will get used to it as time goes by.  
In the other hand this thing runs my architect programs flawlessly, aswell my games. :)  
 
P.S  
I was able to speak to the tech (Kato) and sales (Steven) to get my computer perfect.  
Just the way I wanted, since I want my computer to be flawless! Great guys helpful.  
Sorry if I was annoying you guys via phone/email :) Hahaha good times.

This is the first PC I have purchased from LanLabs and it will certainly not be the last. They deliver a superior product for a very reasonable price. I recommend LanLabs to anyone I come across in the market for a new computer.  
 
I have only needed LanLabs technical support a couple times however each time I required their assistance I was provided with clear, and concise information in a professional manner.  

I had to post about this company because I was very happy with the experience I got with them when I was in search for a custom gaming computer. I had a really bad E-Machine, so I wasn't sure what exactly what I needed but they answered all my questions. I play World of Warcraft a lot and I really needed answers to what kind of gaming computer I really needed. They answered everything for me and didn't push me to get a more expensive machine. The customer service I got was great. Quick & Detailed Responses explaining everything.

I'm a female gamer that needs to use a sufficient computer for competitive play. I purchased a Gamer Level 2 and had to let everyone know how satisfied i am. I received great service from order, to purchase, and to playing my first game seemed like no time at all. I had zero problems, as soon as i got it i hooked up and within a very short time had installed counter-strike and started playing. This computer is perfect for any game that has alot of high requirements. The graphics are insane, it is very fast and after spending thousands of dollars and searching tons of sites finding LanLabs has been a great relief. I will definitely shop here for future products not only for the great quality but great service and price too. Thank you so much and Best of luck in the future.  
 
Gina Pittsburgh, PA

This review was modified by its author, gamergal, on 8/31/08 10:28 AM.

great computer, couldn't be happier.

Most companies claim to build a custom pc but these guys allow you to choose every part while they advise on it. They answered all my questions - i had alot - and still have not been able to beat this price.  
 
The pc came in about a week and runs amazing. I am shocked at the attention to detail and custom service i got. I think anyone looking for a custom pc would be nuts to look at anyone else.  
 
THANK YOU LANLABS!