Excellent, friendly, and prompt customer service. Painless return/exchange process.

I have an old JVC turntable which needed a new belt and needle. Steve was quickly able to id the turntable and send the correct parts. My turntable now works perfectly. This process took only one day and the LP's sound great.

I came to Turntableneedles as a complete neophyte. Steve listened patiently to all my questions, checked out photos and serial numbers, and helped me get my old Magnavox spinning. I am impressed by his service, his knowledge, and his willingness to help!

This is ( I think) my first transaction with turntableneedles.com, and it was a big one. I wanted to try the ADC Astrion stylus ($187.95) on my XLM cartridge body. I asked if the stylus would fit, and received a very prompt and courteous reply assuring me it would. I ordered the stylus, and it arrived the next day! ( still don't know how they did that) In any case, I am listening to beautiful music played by my new stylus, and I will certainly be doing business with this store again. Bravo, you guys!

I bought an almost mint 1950's Webcor, portable tube record player a couple days ago. However, the two-sided flip needle was totally worn down. I jumped on the internet and within minutes (!) found TurntableNeedle.com/ AVCR, found the rare Astatic stylus that the machine needed, ordered it---a day later it arrived by post, and I was blasting my Howlin Wolf and Duke Ellington 78s in no time. I have been smiling and listening ever since because shellac played on the right player with the right needle is simply heavenly. BIG thanks and appreciation goes to TurntableNeedles.com/AVCR. I will be shopping here and encouraging my record-loving pals to do the same. Awesome company.

I was searching for a belt for my 25-year-old car cassette player and found the item at the TurntableNeedles.com. The item price was good and the shipping was far less than the other store I found that had the item. The purchase was painless and the belts arrived quickly, fit perfectly and work well. I could not be more satisfied. Thank you!!

The website made it very easy to find the belt numbers for my cassette player. Ordering was quick and easy and the parts arrived in just a couple of days. Unfortuately the parts shipped did not match the invoice. I notified the seller who furnished the parts very quickly. They fit perfectly and the player works like new. I highly recommend this seller.

Just wanted to let you know how pleased I am with my order! Found what I needed, on line, on Saturday and my product was delivered Monday!! (and it works) What service! You guys are awesome. I'll recommend your site to all I know.  

This review was modified by its author, Mary Culligan, on 1/26/10 3:01 PM.

I could not believe that I could actually find a belt for my old Sanyo cassette/radio, but these folks had it in stock. I ordered one on a Saturday, and received it on Monday. Unbelievable! AVCR Electronics gets a 5 star rating from me!

I ordered a new needle for a very old Marantz TT and the Empire cartridge was not in the cross referance list. With help from Steve I was able to make sure I was getting the correct needle and yes it fit perfectly. Thank you Steve for resonding to my email request on a Sunday and getting back to my twice on the same day.

_F_A_N_T_A_S_T_I_C. Simply stunning. I don't think there are so many sites on the Internet like this. From Oregon to Spain ... 7 days. Everything perfect. Everything as specified on the page. Of course I'll buy againn and I'm advising this page to all my friends. The variety an quality, impressive. The price, unbeatable. Now all I need to return a couple of belts. I'm sure everything will be ok. David.

I received the package in record time, the included alcohol wipe was thoughtful, and the belt fit perfectly. I'm very impressed with the speed and quality of service, and have recommended your site to others.

I'm writting just to thank you. The needle is here (Rio de Janeiro - Brasil) and is exactly what I needed. I think I will buy a few others very soon.

Gene F. Leduc wrote:  
> Steve:  
> Really happy with the AT52E (Order AVCR-71402). Not only is the  
> fidelity fine but I have the peace of mind knowing that I'm  
> contributing much less wear and tear on my records (started collecting  
> at age 13 in 1954).  
> I have a couple of buddies who still run turntables and I have been  
> talking them into renewing their needles. I will get them to order  
> through you, or maybe order for them.  
> One thing ~ what is the best way to get the tone arm to weight specs?  
> Is there a small scale available?  
> Thanks for good service,  
> Gene LeDuc  

All I can say is "WOW!!!". On Monday (Sept. 14, 2009) I ordered a new needle for my Dual 721 turntable. Myer Emco here in northern Virginia recommended your site. On Monday afternoon I had an email saying it had been shipped from Corvallis, Oregon. On Wednesday afternoon (Sept. 16, 2009)I received the replacement needle. It is installed and working. NEVER have a had such an exemplary response from anyone anywhere. Thank you for excellent sevice. Harry Williams

This review was modified by its author, harryw6, on 9/26/09 8:20 PM.