I have not received my order as yet. I am extremely dissatisfied. I was charged such a high S&H fees, but I have still not received my order as yet! This is ridiculous!

The product (Nero 6.3) was misrepresented by this seller. They sold it free (you pay shipping/handling) but what they don't tell you is that many of the features they advertised are only activated if you pay more to Nero. Probably not illegal, but certainly not ethical.  
 
Shipping was fairly prompt (3 days for them to get it in the mail) but they just put the CD in thin bubble wrap.  
 
This company's got cheap prices, but they seem shady.

This product did not ship right away, and the site did not inform me at the time of order that it would not be available in time for Christmas. I recieved a shipment email on the 29th of December. I have not recieved the product yet, so I can only rate them on the late shipping and the lack of communication as to when they may ship the product.

Quick delivery, item arrived in excellent condition.

Received everything in a time. All items were good for the price. Thanks.

Site says order shipped in 24/48 hours. Ordered on 11/14/04. By 11/21 order still had not shipped. I emailed them and asked that order be cancelled, but I recieved no response. I called on 11/22 and asked the status of the order. I was told that it had shipped on 11/18. I called again on 11/23 and asked for order status. Glen told me that the order had not shipped because one item had not arrived. I requested the order be cancelled for the second time. These folks are dishonest or inept. You choose. My first and last purchase with them. At least Glen told me the truth.  
 
The few dollars I would have saved have not been worth the run around.  
 
If my credit card has not been adjusted within the next 48 hours, I will report them to the BBB and appropriate authorities.  
 
Followup: Called again on 11/26 and this time I'm told that my order shipped on 11/19.  
 
Funny, after sitting in "approved" status for days and days, the order magically moved to "shipped" status after I posted this review. I was assured that I would be called and given a tracking # in a couple of hours. Still waiting 9 hours later. Still no call. Still no tracking #.  
 
I have disputed the charge with my cc company.  
 
Wanna bet that I'll hear from them now ?

This review was modified by its author, hal9, on 11/26/04 8:46 PM.

This is my first time ordering from this company.It has been truly one of the best merchants to deal with!I think they deserve a better than excellent rating. First off i bought 3 cpu cooling fans with heat sinks for a amd xp 3000+ at a what i concider a really reasonable price of $4.00 each. plus a 450 watt power supply for $10.00 and also i bought some phone lines total shipping was $2.99 then the next day i received email with same cpu heatsinks for $2.99 i used there pretty neat service called live live help. and i asked for cheaper price on the cpu fans and was quickly reambursed for the money.the only downfall of the whole deal was the waiting i had to do on ups delivering. but then again if you want it quicker pay lil more i guess. also .before i bought i came to this site with wanting info on this company at the time there was one good review .after i bought there was another review that wasnt happy with this company before i added this review one of the reviews were gone hmmmmm strange. i checked out this companys review on bizrate and was amazed how good they were rated on there that site made me confident in buying from them plus there ebay sales rating. thanks jay