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Store Rating and Reviews Woot!

Homepage: http://www.woot.com Shop Now at Woot!
Six-Month Rating: 5.44 / 10
Six-Month Reviews: 17
Lifetime Reviews: 145
   
Lifetime Rating: 6.86 / 10 All Stores Avg.: 8.15
7.79 Pricing of Products and Services
5.74 Likelihood of Future Purchases
4.85 Shipping and Packaging
1.14 Customer Service
1.50 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 145 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  

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 Woot! Customer Reviews - Page 9
Page 9 of 10sort reviews by:
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Reviews 121 - 135 of 143
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Somewhat Satisfied
Reviewer: bmwm311
User Rating: 
Click Here to See the Profile for bmwm311

2/1/05 10:55 PM
I ordered an item from their popular woot-off days on Jan 21st and it didn't get shipped off until 6 days later. I guess they get busy during their woot-offs. I finally received my item on Feb 1st. If they were more organized I'd be very happy with my purchase, but it took them too long to ship it.

Very Satisfied
Reviewer: brnscofrnld
User Rating: 
Click Here to See the Profile for brnscofrnld

1/21/05 10:03 AM
Easy ordering (as long as you don't mind staying up late to snag the better items). Pricing is pretty good, and shipping is a flat rate, no matter the amount ordered. Forums always have information on the product, and you can always see who made the "first page" doing so.

Neither Satisfied Nor Dissatisfied
Reviewer: Computertech_1
User Rating: 
Click Here to See the Profile for Computertech_1

1/14/05 7:27 AM
I placed an order with Woot over a week ago and I am still waiting for some kind of reply. I have E-mailed 3 times with still no respose as to whether my item got shipped, lost or some other problem occured. My credit card was charged, but no E-mail response of any kind. I am more angry that they have not responded to my E-mails. You would think At least they could send an E-mail back. Others may have had a good experience with this company, but I won't buy from them again.  
 
(From above Post)  
UPDATE: Exactly 8 days later on a Friday WOOT did contact me after the 3rd E-mail, and explained that they were having shipment problems due to the recent California mud slides. They stated that the shipment would be sent out by Monday. It was sent out on Monday by FEDEX and I received my product on Tuesday (11 days later from the order being placed). Based on their information I would have to give them a better rating than I did earlier although they should have answered my E-mails a lot sooner (3 or 4 days at most instead of 8).

This review was modified by its author, Computertech_1, on 1/18/05 9:30 PM.

Very Satisfied
Reviewer: mrbehm
Click Here to See the Profile for mrbehm

12/17/04 2:32 AM
Ordered on 9/28. Order was shipped out 9/30. Prices for their items are usually pretty good. Absolutely zero complaints.

Very Satisfied
Reviewer: apumista
Click Here to See the Profile for apumista

11/1/04 4:43 PM
Awesome. They are like a dream come true. Always have the best deals on the stuff you need. A++++. The name says it all: WOOT!!

Very Satisfied
Reviewer: Embrodak
Click Here to See the Profile for Embrodak

11/1/04 7:55 AM
As Promised I received the item I ordered, and in a fairly reasonable amount of time.

Very Satisfied
Reviewer: jstinger
Click Here to See the Profile for jstinger

10/29/04 12:01 AM
Phenomenal price for a decent case. I have yet to be disappointed by any of my purchases there.

Somewhat Satisfied
Reviewer: dl4591
User Rating: 
Click Here to See the Profile for dl4591

10/28/04 8:17 PM
Overall, I've had very good luck with Woot. However, on my most recent purchase, the shipping notice went out, but the package sat in the warehouse for another week before it was found and shipped. I was in talks with the support staff and my contact seemed nice, however, the only response I would ever get was "We'll get back to you." For 4 days. I only found out that my package had shipped because I had been checking the traking number daily since it was supposed to have shipped. However, this incident aside, I am fairly content with Woot.

Very Satisfied
Reviewer: hazzy
User Rating: 
Click Here to See the Profile for hazzy

10/28/04 6:42 PM
wow these guys are so cool. placed 7 orders with them already. 1 time fedex screwed up and shipped me only 1 out of the 2 items i got. woot got right on it and fixed the problem. another time they sent me a free t-shirt that I really wanted, how do they know... this is the best company i have ever dealt with. they make buying fun. 1AM est time im racing for the first post... woot!!!!

Very Satisfied
Reviewer: CHiN0
Click Here to See the Profile for CHiN0

10/6/04 4:02 AM
I got the flying saucer in less than a week, not bad for $14.99.

Very Satisfied
Reviewer: dannyspleen
Click Here to See the Profile for dannyspleen

9/21/04 3:38 PM
Ordered an external DVD R/W; price was unbelievable, and it arrived within 2 days of my order (only $5 for FedEx shipping!). Product works wonderfully; great customer service & price. Will order from www.woot.com again!

Very Satisfied
Reviewer: avalanche
Click Here to See the Profile for avalanche

9/21/04 12:32 AM
Both me and my GF have our accounts at woot. been watching woot since day 1. bought a bunch of stuff so far, always happy with what i got, even to this one time "bag of crap" they sold. only complaint is that they seriously need better website construction. missed out on a couple deals i'd like to buy because of website problems.

Very Satisfied
Reviewer: Odarby
User Rating: 
Click Here to See the Profile for Odarby

9/16/04 3:13 AM
I have completed four orders with Woot and have been very satisfied with the items that I have received. All item have been exactly as advertised on their website. I have received all orders within three business days from TX to WA. Woots prices and shipping costs are very low. They state on their website that they are not a customer service based company however, A mistake that I made in the ordering process on my second order was quickly resolved via email. Other questions that I have asked via email were answered in hours, not days or never like many e-tailers that I have dealt with. Woot is a outstanding and unusual web seller. Do not be afraid to place an order with this company.

This review was modified by its author, Odarby, on 9/26/04 2:02 PM.

Very Satisfied
Reviewer: ibontop
User Rating: 
Click Here to See the Profile for ibontop

9/10/04 8:56 PM
WOot has never done me wrong. I have ordered over 7 times from that site, and have been extremely satisfied customer. I will Continue to shop there and I recommend them to all my friends.

This review was modified by its author, ibontop, on 9/20/04 9:03 PM.

Very Satisfied
Reviewer: Popsmear
User Rating: 
Click Here to See the Profile for Popsmear

8/28/04 9:56 PM
Excellent company to deal with. I bought a mouse, it ended up breaking after 30 minutes, I was worried about refunding/rma's, but after an email, I was told I would get refunded my money.  
 
No complaints, and I plan on ordering again from WooT, just hopefully with beter results on the products end, not theirs.

This review was modified by its author, Popsmear, on 8/30/04 10:35 AM.

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