Great website. No BS in the product explanation. Good shipping and responsive customer service. I have bought there a few times before and definitely will again.

I've ordered a number of things from Woot! Electronics, Shirts, Booze, etc....  
 
I've also done all of this quite aware that when I do such an order once I get it I'm pretty much on my own. If you look at their site, you'll see that they actually say as much. It's not hard to find in their FAQ.  
 
I like that they really do say (once you dig through the fluff in the description (often amusing fluff) what is bad and what is good about a product. I also like that in the user forums they'll call your attention to negative reviews of a product.  
 
I'm confident that this is an honest, competent (though sometimes overwhelmed) site that is what they say the are.

Woot is a great site to visit, but I'd think twice before buying anything from them. Their shipping is dog slow (I still haven't received my order that I ordered two weeks ago!), and many of the items that they sell are unreliable refurbished garbage. There is a reason why their stuff is so cheap!  
 
At least the podcasts are funny, anyway!

Acceptable when everything goes smoothly.  
Z-E-R-O service when there is a problem. Tried e-mailing the customer service e-mail address with my problem (didn't receive the item) 3 times with at least one week in between e-mails. No response. Customer service phone number was a voice recording directing you to the e-mail address. Ended up having to file a claim through paypal and Woot STILL has not responded.

I have purchased numerous items from woot.com and sellout.woot.com and have never had a problem with anything I have received. The products are always exactly as advertised and some of the deals are incredible. A 5.1 surround system shipped to my door for under $40? Amazing. Three replacement TiVo remote controls for 99 cents each? Wow.  
 
I have recommended the website to a number of friends and family, and everyone has been very satisfied. In fact, many people are hooked and visit woot each day to see what the deal of the day is.

Different deal every 24 hours. The site tells you exactly what happens. Good shipping.

excellent in every way. I have made 24 purchases with Woot and recommend them to my friends on a regular basis. I have purchased items from $5.00 to over $1500 and so far so good. Shipping is normally very fast. Pricing has always beat anything that any other places listed. Shipping is ALWAYS $5.00 to anywhere in the lower 48, no matter what the product. I just ordered a washer and dryer. Total shipping was $5.00. One item that I ordered was slightly different than the picture (an RCA MP3 player) but this wasn't a problem in that the one I received does the job just fine and has worked out well for me.

I have purchased 26 times from Woot (including from the wine and shirt sub-stores). Like many others, I find that when they use FedEx smartPost to ship items it takes a fairly annoyingly long time to arrive. Other than that, I have been 100% satisfied with Woot. I have only had one shipping issue -- a box arrived mangled by FedEx with only 2 of the 3 items inside it, an email to woot resulted in a prompt replacement.  
 
I also greatly enjoy their irreverant product descriptions and find their community forums a great assest in deciding whether or not to purchase an item.

These are good people. They stand behind what they sell. In my experience, if it doesn't work, they take it back for a refund, no questions asked.  
 
Note the following when you buy from woot.com:  
 
-some of their items are older or otherwise discontinued models (which is why they are sold at attractive prices).  
 
-beware of anything that includes batteries. Shelf life may have expired.  
 
-some of their items are refurbished (always indicated).  
 
-they have recently started using FedEx Smartpost for shipping small items. As a result, arrival time has gone from about a week to ten days.  
 
Fortunately, it is no longer necessary to log in at midnight (Central Time) to insure getting an item. Generally, most are still available the following morning.  
 
Biggest problem: the "discuss" section for each product. Too many people posting to see themselves in print; hard to sort through to find really good, solid information on the product.  
 
But still a good experience and a good, if unique merchant.

This review was modified by its author, xam, on 7/27/07 1:58 PM.

I have ordered many things from Woot. The most recent order took place on March 21 and was sent out on March 23. Like most Woot things, it arrived in a Woot box.  
 
It worked as described and was great.  
 
I've had customer service issues with Woot before (I received an item that didn't work). While they couldn't replace the item (it was a flying monkey), they refunded my $2. (It was a monkey that came with a crate of wine, the Monkey was valued at $2) - Sad truth was that a lot of people (and myself) ordered that crate BECAUSE of the flying monkey. Don't ask!  
 
The only problem with Woot is that many of their followers are annoying. The forum is becoming more and more useless. Too much whining for a RBoCs. Their weekly contests are great though. It's a fun company and I tend to check Woot daily and do enjoy the Woot offs the best.  

I have bought eight items from Woot in my four months as a customer. All were great prices, excellent products, and arrived very quickly (other than an issue with our local FedEx Ground team, which has since been resolved).  
 
I'm hooked ... check woot each night, and am now awaiting delivery of my second BOC. These guys are great!

I have made many purchases from this website and have never had a problem. If it is advertised as refurbished, don't expect new in the box products. You get what they advertise everytime and if you don't they will fix it, no problem.

I have 3 or 4 buys from Woot this year. All but one when well. I always feel you will know far more about the compamy if there is a problem than if all always goes well(but that would be nice). On an order for a 512 M MP3 player, Fed Ex dropped the package over the 4 foot wall around my door. Well that is the area my 2 puppies play and they saw the box and thought it was a new toy for them. Yes you have it 'My dogs eat my Woot". OK, I spend about 90 min. on the phone with Fed Ex (Getting Fed UP) then they said the claim had to be put in by the shipper, one short e-mail with photos to Woot, they said they would take care of it. I had a new MP3 player before Fed Ex every got there "stuff" together. Score: Woot 10 Fed Ex 0 (the dogs did not get sick from eating the MP3 player) I will keep ordering from Woot but have it shipped to my office.

Everything I've ever ordered from Woot! has arrived in a timely manner and has been as advertised (including a Bag-O-Crap). Certainly a cult-store and one needs to pay close attention to exactly what it is that's being sold - lot's of fine print. Think of it as a E-Bay type experience !

Fraud!!! False advertisement!! Slow communication!! Happened twice out of 4 purchases....will never do business with them again.