If you are addicted to sales, stay away from Woot Off. It keeps people up all nigh and it aint worth it (even if you snag a BOC).

They were selling a set of accessories for my MP3 player at a very low price and I got 'em. Good deal, and they were shipped quickly and well-packed. No complaints!

Got a great deal on dvd collection.They arived on time and was packaged well.

Love this company! Products may take a little longer to arrive, however with such great deals, i can be patient! As someone in the mail order industry, their policies are cleverly stated and make perfect sense in regards to keeping prices low... paying customer service reps would increase the prices. Its a give and take kinda deal. Kinda unfortunate they are catching a bad rep on here when the policies page CLEARLY says they don't have much customer service or returns department... not the companies fault that some dont read the policies.. Keep up the good work Woot!

I've had many good purchases from woot.

I have bought from Woot a number of times spanning several years. I have received all items with no problems. The only thing bad is their shipping. It is absolutely the SLOWEST I have experienced with any online vendor. I have overlooked this and continue to buy from them because no matter how heavy the item Woot only charges $5. If you purchase from Woot be sure to pay attention as to whether their price is for a new or refurbished item. They always state which it is but when you compare shop you want to be sure you are comparing like item condition to like item.

Woot has a great variety of quality products at good prices. I check their website first thing every morning while eating my breakfast. Some of their items are such good deals, they may be sold out by lunch time.

I absolutely love Woot! I check the site daily to see what sort of product they have, sometimes even checking at 1:00 am EST when the new deal goes up for the day.  
 
The descriptions of the products are usually hilarious, even the pictures of the item can be funny as well. Kudos to Woot for hiring such entertaining writers.  
 
I've bought everything from a Dyson vacuum to SD cards. No matter how big/heavy/little an item is, you'll pay $5 for shipping. They utilize Fedex SmartPost which can be slow since it's handled by USPS. The great deals more than make up for that in my opinion.  
 
Also check out Shirt Woot, they sell a t-shirt of the day (usually with customer designed art) for $10 and free shipping (again with Smartpost).  
 
Woot-off's happen occasionally as well (look for the two flashing yellow lights), maybe once a month or so. They usually have small quantities of products that they cycle through to sell during the day, and once it's gone... it's gone. You usually have to jump on it if you want something, things can easily sell out in under a minute. On the flip side, it can sometimes take hours to sell through a product.  
 
Woot once oversold an XM Radio I had ordered, and canceled my order. It wasn't something I really needed of course (more of a impulse buy than anything), but it was a minor annoyance. To make up for it they did email me a $5 coupon, which I think rectified the situation just fine.  
 
All in all I really love the business model of Woot, I always make sure I know exactly what the specs of a product are before I buy, if it will work with my system, and I know my sizing in American Apparel for their t-shirts. Woot will absolutely continue to get my business!

This review was modified by its author, bellina, on 4/23/09 3:41 PM.

Great deals! Prompt delivery (5 days) Will definitely order again!

Great concept, like 1saleaday, but better. They have a funny website, great deals. Many brand name items, like i-pods and zunes. Wonderful customer service, fast shipping, good prices. I don't think I can say more. Would definitely order again.

I LOVE WOOT!!!  
 
I have researched just about every item they place on the site and find they are always between 1/4-1/2 the price ANYWHERE on the internet.  
 
Their return policy is good and they package everything well. It takes a little longer than I would like to get it to the shipper. Shipping can sometimes be a bit bit slow but hey, it is ONLY $5 for everything. Higher priced items are usually shipped FedEx and come a lot quicker than Smart Post items. I have always been notified when it is shipped along with the tracking info.  
 
I am still working getting the all illusive BOC but remain hopeful.  
 
Bottom line, YOU CANNOT GO WRONG WITH WOOT!  
 
Now all we need to do is get more products targeting women instead of men. :-D  

Fun site to check every day for deals and the side deals. Seems like woot is getting more commercial, but I still like 'em

Paid $3 and got a broken dvd/vcr combo in a bag of crap. I got other things that made up for it and I love them still, but this makes me worry about every bag of crap now. lol

I am very pleased with the Lexmark X9350 wireless all in one duplex printer. I have very rarely been disappointed in any of their products, and when I am, they immediately replace the item with one that does work.

I have not had a problem with woot, but I did receive an empty box instead of a box with an mp3 player in it. The box had been re-taped during shipping. I sent an email to woot about the problem and they sent me another mp3 player. Although I never did get the tracking number for it as they had promised, I did find the new box with an mp3 player in it at my back door a few days later.  
 
Everyone complains about their shipping and I agree fully. I hate woot's shipping method (smartpost). It sucks as stated on their site. It also took 6 days for them to send out one of my orders and then over a week for me to actually receive it. But, I can't say their customer service was bad. I had prompt replies on the three occasions that I have sent emails.  
 
Overall, I'm satisfied with my purchases from woot and currently awaiting another purchase from their recent woot-off.