I've bought many things from woot and kids.woot and have been overall pleased with every item I've gotten (well, the woot monkeys did make me wanna bash my head against the wall, but that's what I get for giving screaming monkey toys to my kids).  
Order processing/shipping is a little slow, so I wouldn't recommend buying anything you're in a hurry for. But it's tough to beat a flat $5 shipping fee.  
I did have one experience (from a woot-off), where they didn't have enough of a toy car I'd ordered - they cancelled my order, but gave me $5 off a future purchase. This was fine with me - the car was an impulse buy anyway and there's always other toys to buy (which we did later) and getting $5 off something else was great because I knew I'd shop there again.  
Be sure to do your homework a bit on products, the write ups are for entertainment, not so much for information. I try to look up offered products on other sites before I make a decision.  
Woot-offs are such fun, but it's easy to get into a mob mentality and buy things just because they look good and you don't want them to sell out before you can get at them. I've missed a few things doing my homework, but it's still worth it to check specs before hitting "I want one"  
Overall, woot is awesome and I've found some great deals. I highly recommend this site!  
Oh, but if you see the BOC, don't buy it - I still need one! LOL

This review was modified by its author, KcruserMK, on 3/1/10 12:14 AM.

I have made nearly 100 purchases from Woot! in the past few years and have been exceptionally well pleased with this merchant. Their prices are the lowest on the internet and shipping is a flat $5 whether you buy 1, 2, or 3 items. For people unfamiliar with their site, it would be helpful to read other comments here or else read the "What is Woot!" section at their website as they are not a traditional merchant. They make it clear that at their prices you cannot expect to receive overnight delivery of a replacement product from a dedicated customer support representative. That being said, on the 2 occasions I have needed to contact them, their support has been exemplary.

Ordered some things from their normal website as well as their shirts website. Shipping is quick, prices are great, and I get a lot of comments about the shirts that I buy there.  
 
Overall a great company, that needs to be checked daily since they change their items daily. Very satisfied with each of the 4 orders I've put in with them.

Ordered shirts, had to email twice about the wearabouts of these shirts that never shipped, finally got the response that I will get em sent when they reprint them since my size needs to be reprinted. Once reprinted, they will be shipped.  
Well, it has been about a month and a half now and they have not shipped...  
 
If there is an issue with them sending out the orders, it seems the only way to get information is to hassle them for it. They are not proactive and post apologies or e-mail the customers without e-mailing them first.

Woot! Best place in the world for random things! The t-shits are awesomely prices and the electronics deals can't be beaten if you happen to be in the market for that product.  
 
I have only had 1 incident with Woot, and it panned out incredibly well. I bought shirts on random shirt day, as did my wife. The prices were listed at $10 each, which we thought was fine(even though it had been lower in the past). We both ordered 3 shirts and paid.  
 
Woot decided that was a pricing mistake and credited us the difference, and threw in an extra shirt for free. The email from customer service about the matter is hard to describe (anyone who got the email knows what I mean).  
 
Simple put, I wasn't even aware there was an issue and it turned into the best customer service experience I have had in years.

I am very happy with Woot. The service is the fastest on the web and the products always arrive in good packaging. Super service

I have ordered from woot many times in the past. while the shipping is slow, i can't complain because:  
 
1. the prices are always the best  
2. they tell you right up front how slow the shipping will be  
 
I will continue to purchase from woot until the day they close their internet doors.

I love this site and half my 20 year old son's shirts have come from Wootshirt.com. Quality is always as promised and prices can't be beat. I would and have referred friends and family to this site.

Woot is a one deal a day store. Essentially they sell one item a day at an extremely low price. Shipping is free.  
 
I've pretty satisfied with them and when they offer a product I need or want, it's at a great price. Shipping isn't very fast, but it's $5. For shirts shipping is free. They use FedEx SmartPost which is decent.  
 
As with DOAs and such, I think many people don't understand that Woot only has so many items; they can't offer product exchanges because they don't have the inventory for it. They can't let people cancel orders because they can't relist products. It's now the system works. You're only suppose to buy no more than 3 of an item, so you can't buy more than once in an attempt to score a deal (and start you own business). That said, the one time I had an DOA, they gave me a refund when I asked about it nicely.  
 
Woot is a great shop which offers excellent deals on days when I need or want the current item on sale.  
 
I also love Woot-offs when they offer a small stock of each item and continuous refresh for a few days time.

This review was modified by its author, alphaod, on 12/3/09 5:41 PM.

Woot's deals can't be beat. I love their new kids.woot.com too. One of my favorite moments was when I was walking down the street here in Seattle and someone came up to me and said "is that a Woot shirt?" - YES IT WAS. Woot rules. No problems with shipping or customer service, EVER. I remain a loyal Woot customer.

I purchased a bluetooth that did not work and they would not give me a replacement.

great site, never had an issue with a product ordered from the site that couldn't be resolved by a quick call to the manufacturer. my last Bag of Crap wasn't the best though...

If you are addicted to sales, stay away from Woot Off. It keeps people up all nigh and it aint worth it (even if you snag a BOC).

They were selling a set of accessories for my MP3 player at a very low price and I got 'em. Good deal, and they were shipped quickly and well-packed. No complaints!

I ordered several items from woot without any problems and used to look foward to the daily woot. I bought a MP3 player from woot. It stopped working about 3 days after I received it. I emailed them and received a return number. I returned the item (1st class mail) and never heard from them for a month. I emailed them again and they had no clue that it was returned. I withdrew my account and will no longer deal with those theives. If there is an issue with your order they, in my experience, are useless (or even criminal).