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Store Rating and Reviews mod-chip.com

Homepage: http://www.mod-chip.com Shop Now at mod-chip.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
See all 511 participating companies!
  
Six-Month Rating: 5.50 / 10
Six-Month Reviews: 5
Lifetime Reviews: 236
   
Lifetime Rating: 9.28 / 10 All Stores Avg.: 8.15
6.50 Pricing of Products and Services
4.00 Likelihood of Future Purchases
5.00 Shipping and Packaging
3.00 Customer Service
7.50 Return or Replacement
Show Reviews Read all 236 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
customer support email:
sales@mod-chip.com
phone:
+44 (845) 508 2110
customer support:
+44 (845) 508 2110
business hours (est):

FAX: +44 (845) 020 4259


Trust and Ethics Policy
 mod-chip.com Customer Reviews - Page 4
Page 4 of 16sort reviews by:
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Reviews 46 - 60 of 237
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Very Satisfied
Reviewer: wnunes
Click Here to See the Profile for wnunes

8/28/07 7:32 AM
I placed an order from Brazil and I received it perfectly on time! All my questions were satisfactory answered previously. I totally recomend them!

Very Satisfied
Reviewer: obutto
Click Here to See the Profile for obutto

8/7/07 2:16 PM
Awesome 5 Stars. I Love this site. PSP Chrome Faceplate looks hot. 5-6 Days delivery, I thought it was business days but I was wrong! It came 5 days later and 2 of those days were sunday and saturday. really happy with this store. All NYC buyers I suggest you use this store.

Very Satisfied
Reviewer: sirdaver
Click Here to See the Profile for sirdaver

8/7/07 11:30 AM
Fast, individual attention on email responses. Had problem with disc I received, received a timely, working replacement quickjly, free of charge. Looking forward to more dealings with them in the future, very pleased.

Very Satisfied
Reviewer: riku98523
Click Here to See the Profile for riku98523

8/6/07 4:42 PM
First let me tell my story I tried to get a M3 simply from Modchipstore.com Bad idea I found out they scammed me so i can here and ordered my Item today I yet to receive email that my Item was shipped but it is only 4:42 where I am I will update when I get the shipping email with tracking #.  
 
 
!!!UPDATE!!! Got M3 in Mail last week Works GREAT LOVE IT 2 day shipping ORDER HERE!!!

This review was modified by its author, riku98523, on 8/18/07 7:50 PM.

Very Satisfied
Reviewer: kcadizon
Click Here to See the Profile for kcadizon

7/31/07 8:57 PM
Mod-Chip.com is a MUST. Ostermann is really helpful when you email him. I also used the BEST PRICE feature of the site where I found a better price online, and they pulled through with it!! I was so amazed. But the thing is, best price forms may delay your shipment by just a few. From when I ordered, My card reader had became defective a few weeks after and after i sent a few emails and had a talk through email with Ostermann, he told me he'd send me one! The only thing was proof that I had destroyed my card reader... but it didnt work anyways! This site is truly a must try and mod-chip.com is extremely nice. The only thing is sometimes the emails may take a while but if you email them a few more times they will be sure to respond! I RECOMMEND this place to many people and don't feel bad trying to order from here, they are not frauds, i promise you =)

This review was modified by its author, kcadizon, on 7/31/07 8:58 PM.

Somewhat Satisfied
Reviewer: atimaster005
Click Here to See the Profile for atimaster005

7/31/07 10:21 AM
Overall, I am very happy with Mod-Chip.com. Unfortunately, my gamecube screwbit came defective (A problem which was easily corrected), and the DVD drive of my console won't spin (Probibly a connection problem). The staff at Mod-Chip.com were friendly and helpful and responded to emails very quickly. Overall, Great Job! This is a great store.

Very Satisfied
Reviewer: sethmeisterg
Click Here to See the Profile for sethmeisterg

7/30/07 11:44 AM
My experiences with mod-chip.com have been extremely positive. I emailed them with some questions about something I was worried about and they set my mind at ease. Their experience in the market and quick service will definitely draw me back as a repeat customer. I recommend them highly!

This review was modified by its author, sethmeisterg, on 7/30/07 11:44 AM.

Very Satisfied
Reviewer: 3pears
Click Here to See the Profile for 3pears

7/28/07 3:12 PM
Long story short, my order had trouble reaching me and was sent back to mod-chip. Despite that, I am thrilled with mod-chip in general and Osterman specifically. They totally stayed in contact through email even tho problems weren't their fault. When it was clear it was going back to them, they quickly offered and executed a full refund. no restocking fee even! 5 of 5 stars for excellent customer care! Thanks Mod-chip - you guys rock!

Very Satisfied
Reviewer: HG27
Click Here to See the Profile for HG27

7/27/07 4:33 PM
This is my review for www.mod-chip.com  
 
-Products  
They have a really great selection of chips and accessories. They have the new stuff and they even have older console chips, like the ps1.  
 
-Shipping  
You can choose between express mail (3-6 days) or UPS (1-2 days). If you choose express mail you will usually get your product in five days.  
 
-Contact  
As for replying to emails, mod-chip.com is great. Every email I have sent them asking a question has been answered withing 24hrs for me. Unlike other stores I have purchased from, one who took like 8 days to reply.  
 
Overall your won't go wrong with mod-chip.com  
They are a great place to buy chips and accessories from. They also have excellent customer service.  
:)

Very Satisfied
Reviewer: midnightcharger2
Click Here to See the Profile for midnightcharger2

7/20/07 2:00 AM
Living in Japan, I recieved my PSP UP fast from Europe. Ostermann is very responsive to email inquiries of any nature. In less then a week I already placed my next order with him since I have more customers that require my services.  
 
If your looking for a secure place for ordering products for your gaming needs mod-chip.com is the ONLY place to order from.  
 
I will use mod-chip.com exclusively for all my needs :-)  
 
FRANK RYAN

This review was modified by its author, midnightcharger2, on 7/23/07 10:54 AM.

Very Satisfied
Reviewer: Abeabe92
Click Here to See the Profile for Abeabe92

7/16/07 9:48 PM
really great service my hdcombo couldn't be shipped via ups but my other parcel could my package that got shipped via ups came in on e business day and i live in the usa! it got shipped on friday and came on monday! hopefully the same thing happens with my hdcombo i'll update when i get my hdcombo.  
 
UPDATE  
 
got my hdcombo today it was well packaged and is in working order. definitely order from this site they get u goods to u and fast much happier than another vendor i ordered from(PS2cover.com).

This review was modified by its author, Abeabe92, on 7/19/07 10:00 AM.

Very Satisfied
Reviewer: CompassNGW
Click Here to See the Profile for CompassNGW

7/14/07 9:17 AM
Ordered a Swap Magic set from from the website. The parts came packaged in a bubble-wrapped parcel post very quickly, about 4 days, as advertised. Upon installation, I found one of my disks would not work for unknown reasons. After talking to the support staff and attempting to fix the disk to no avail, the company sent a new disk at no extra charge to me. The new one worked just fine, and the service was great. The turnaround time from broken disk to replacement replacement was less than a week, including shipping.

Very Satisfied
Reviewer: sundesh
Click Here to See the Profile for sundesh

7/3/07 3:54 AM
I live in South Africa (SA) - not many stores ship goods here. I got my first package 2 days after purchase - this is faster than buying from a store in SA. Both packages arrived safely but more importantly quickly. Support from Ostermann was superb and quick and there was nothing that he did not assist with. Mod-Chip is professional and well managed - I will be getting all my gaming needs from here going forward.  
 
RECOMMENDED ANY DAY  
Sundesh Balraj  
South Africa

Very Satisfied
Reviewer: mike123z
Click Here to See the Profile for mike123z

6/29/07 8:16 PM
I just wanted to say that this company is one of the best out there. They answered my questions & shipped their product with lightning speed!!! I highly suggest doing business with them; I know I will in the future. A+++++++++++ all the way!

Very Satisfied
Reviewer: ih8sportz
Click Here to See the Profile for ih8sportz

6/24/07 5:42 AM
I purchased a PS2 Modchip from mod-chip.com. This was my first ever attempt at installing a mod chip and after installing and much testing I believed it to be faulty! The chip in question was a "Crystal Chip Pro 2.0 SLE". After installing it and failing to get it to work I joined modchip forums to obtain help. Many forum members said they had never ever heard of a faulty crystal chip, so they claimed that it was probably my installation at fault. After several days of testing, I again came to the conclusion that it was the chip at fault not the installation.  
I contacted mod-chip.com for support, naturally they asked me to perform several tests. After more communications with mod-chip.com they asked me to return the chip and replaced it with a new one exactly the same. The chip is now in the machine working.  
It really was more likely to be my first time installation at fault than the chip, but it turns out the chip was the problem. (Very rare)  
Mod-chip were fantastic with the support they offered to me during this annoying time. I am so very happy with their support, and for believing that the chip could be faulty, rather than just assuming it was my install.  
 
In short, an awesome company with excellent support, highly recommended!!!!

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