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Store Rating and Reviews mod-chip.com

Homepage: http://www.mod-chip.com Shop Now at mod-chip.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
See all 511 participating companies!
  
Overall Customer Satisfaction Rating  
Six-Month Rating: 5.50 / 10
Six-Month Reviews: 5
Lifetime Reviews: 236

   


Lifetime Rating: 9.28 / 10
All Stores Avg.: 8.15
6.50 Pricing of Products and Services
4.00 Likelihood of Future Purchases
5.00 Shipping and Packaging
3.00 Customer Service
7.50 Return or Replacement
Show Reviews Read all 236 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
customer support email:
sales@mod-chip.com
phone:
+44 (845) 508 2110
customer support:
+44 (845) 508 2110
business hours (est):

FAX: +44 (845) 020 4259


Trust and Ethics Policy
 mod-chip.com Customer Reviews
Page 1 of 16sort reviews by:
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Reviews 1 - 15 of 237
1 | 2 | 3 | 4 | 5 | .... | 16   Next Page
Dissatisfied
Reviewer: Felgrand89
Click Here to See the Profile for Felgrand89

10/13/09 3:21 PM
Ok, I finally got my R4 and I've confirmed that its not a fake clone but when it wont save. I can start a game, play it, and use the save option of the game and it will say it saved but when I restart my DS and play the same game the save file is no longer there. Its almost like it didn't write to the micro SD. I've tried 2 different micros and I still have the same problem.

This review was modified by its author, Felgrand89, on 10/17/09 9:28 PM.

Very Satisfied
Reviewer: bglumac
Click Here to See the Profile for bglumac

10/9/09 2:55 AM
All I have to say is GOOD JOB mod-chip.  
I bought Connectivity Kit V3 Pro and Connectivity Kit V3 Probe from mod-chip.com and I must emphasize that I newer had more plesent surprise in all my purchasing history.  
 
At first both kits were not available, and ETA was 7 days. I have order it ASAP. Kits have arrived as estimated, shipped that day and delivered to me 36 hours after. Paying FedEx 25 € was a great deal. I live in Croatia and never had delivery that fast (Bratislava-Paris-Wiena-Zagreb-Rijeka).

Very Dissatisfied
Reviewer: skaisdead
Click Here to See the Profile for skaisdead

9/25/09 2:22 PM
I ordered the R4DS, which was supposed to ship in 5-10 business days. It's been 15 days since then, and today would be the 11th business day. I question the reliability of this site. My confirmation email gave me "dummyemail@magnetocommerce.com" and the phone number "(555)-555-0123", both of which are clearly fake. I tried emailing the webmaster of the site. It's been six days since then, and I have not yet gotten a reply. I believe that this entire website is just one elaborate hoax. I double checked all of my information, and it's all accurate. What's the deal, mod-chip?

Reseller Reply    
Posted by
9/30/09 10:40 AM
We would like to apologize for incorrect phone number and e-mail address (on invoice for guests). It has been fixed. But you could have find our contact on the website.  
 
We are not responsible for delivery time with regular shipping. We can guarantee it only with FedEx Express shipping.  
 
Mod-chip.com

mod-chip.com
modbo

Neither Satisfied Nor Dissatisfied
Reviewer: gustavojr
Click Here to See the Profile for gustavojr

9/23/09 11:07 PM
I got the what i order but, how I suppose to install it without instructions, they respond my message, by thank you for letting us know, we are updating...  
 
I guess just stay away from them

Reseller Reply    
Posted by
9/30/09 10:35 AM
For which mod-chip do you need instructions?  
 
Mod-chip.com

mod-chip.com
modbo

Very Satisfied
Reviewer: jamesbe
User Rating: 
Click Here to See the Profile for jamesbe

8/6/09 3:07 PM
I ordered the DriveKey Solderless Wii Mod Chip, it was exactly what I needed and the Fedex shipping was extremely fast. Would most likely to purchase other items in future. All ready recommended to several friends and they have told me they made their orders.

Very Satisfied
Reviewer: TorxT3D
Click Here to See the Profile for TorxT3D

5/8/09 1:42 PM
Positive Review! I placed an order on the 26th (sunday) of April. Today (May, 8, 2009) I recieved the goods. In superb shape. Total of 2 weeks. I was a little worried after week one, but having patience is key as these products come from across seas (mine, Slovakia). So dont worry, have patience, and everything will be alright. Thumbs up to this merchant.

Very Satisfied
Reviewer: dave201
User Rating: 
Click Here to See the Profile for dave201

2/18/09 6:23 PM
I'm quite satisfied although the delivery took about 2 weeks by regular shipping and there's  
no tracking number provided. But the chip works perfectly and that's important.

This review was modified by its author, dave201, on 2/28/09 4:01 PM.

Very Satisfied
Reviewer: nocono
Click Here to See the Profile for nocono

1/22/09 10:00 AM
I like these guys. I ordered twice from this company and everytime I received my order in few days (I recommend you to choose Fedex shipping - it's really fast).  
Thank you!

Somewhat Satisfied
Reviewer: duckie48
Click Here to See the Profile for duckie48

1/18/09 2:35 PM
Made an order on Dec.06 2008. on a chip (in stock).and they email me part shipped next day. Today is Jan 18, 2009. I have emailed the sales office two times, NO RESPONSE. I emailed the shipping dept.Three tines NO RESPONSE.I have not received my order or any correspondance from this company. The phone # goes to a recorder.  
My review of this business.OK  
Update Mod-chip resent my order I received it today 2/2/09. Apparently lost in the mail,they finally answered my e-mails.

This review was modified by its author, duckie48, on 2/2/09 4:22 PM.

Reseller Reply    
Posted by
1/21/09 8:48 AM
Product probably got lost during the shipping. We have shipped it again after the 3rd complaint of customer.  
We are sorry for any inconvenience.

mod-chip.com
modbo

Very Dissatisfied
Reviewer: I-JOKesTER-I
User Rating: 
Click Here to See the Profile for I-JOKesTER-I

1/6/09 10:32 AM
DO NOT BUY ANYTHING FROM THEIR SITE!!!  
 
Heres The Story:  
 
So I Ordered A Cyclo DS Black On Friday The 26th Of December - I Vividly Remember The Item NOT Saying "Out Of Stock" ( This Is Becuase I Was Searching All The Websites To Find One That Wasn't Out Of Stock) So Anyway, I Go Through The Order Process And Read There FAQ, And It Clearly States: "Your order will be dispatched the same day you place it" So I Thought "Great What Could be Better?" So I Wait Until Monday Afternoon - And Notice Even Though I've Ordered My Order On Friday Night And I've Ordered $27 Extra FEDEX Express Shipping - That I Have No Shipping Verification - And I Haven't Recieved My Tracking Number, So I In Turn Try Place A "Support Ticket" On Their Website (Don't Get Me Started On How Much Their "Live Support" Is Never Online) And I Wait For About 3 Days After That - Until I Recieve 1 Response From A Person Saying That The Item Isn't In Stock - And That I Have To Wait Or They Can Refund Me - So I Reply To The Ticket "What Are My Possible Options? - How Do I Go About Getting A Refund - Or How Long Does It Take To Get More In?" - And To That Message I've Not Got A Reply For About 5-6 Days Now.  
 
I've Tried Calling Their "Great" "24 Hour Customer Support" Number About 3 Times Everyday - It Seems To Be A Fake # That Belongs To A Company Called "Pegasus" (Which I Only Ever Get There Message Machine) So I Make A New Ticket Saying I Don't Want To Wait Anymore - And To Just Refund My Card - No Reply For 2-3 Days Now - And I Even Sent A Copy Of The Message To All Of Their "Posted" E-mails For The Company.  
 
Anyway - I Don't Know If Their Ever Planning On Resolving My Issue Or Not - But Either Way:  
 
DO NOT ORDER FROM THIS COMPANY - EVER!!!  
 
###EDIT IN REPLY TO THE RESELLER COMMENT###  
 
As I Said In My Post Above (Just Incase The Reseller Is Also Blind) - The Item Was Clearly "IN STOCK" (Yes That Says "IN STOCK") The Night I Ordered It - As I Said - The Stock Seemed To Suddenly Be Updated And Change On Monday Morning.  
 
I Also Find It VERY Interesting That EVERY DAY From Between December 25th And January 1st - As Well As EVERY DAY Between January 1st And The 13th Has Been A "Holiday" For You - (Or Is That Just Part Of Being Lazy Scammers?) Oh By The Way - Your Oh-So "Great" And "24HR" Customer Support Number - IT DOESN'T WORK!!! - As I Said Before - I Called Like 10 Times A Day And Then A Damn Message Machine Picks Up - I Leave 2 Messages - And What? - You Don't Reply - SO IN ORDER TO GET THE REFUND I'M GETTING I HAVE TO CONTACT THE PAYMENT SITE "ALLIED WALLET" AND I'M NOW WAITING ANOTHER WEEK!!!  
 
CUSTOMER SUPPORT MY ASS!!!

This review was modified by its author, I-JOKesTER-I, on 1/13/09 9:59 AM.

Reseller Reply    
Posted by
1/28/09 7:33 AM
Customer ordered product that WASN'T in our stock and he was informed about it during ordering. This is copy of message he could see in the shopping cart and also in the invoice: * This product is not available in the requested quantity. 1 of the items will be backordered. *  
Besides he contacted us during the holiday so he should have expected we wouldn't respond instantly.  
 
EDIT IN REPLY:  
We don't know why you are complaining. You have received your money back long time ago!

mod-chip.com
modbo

Very Satisfied
Reviewer: naekuh
Click Here to See the Profile for naekuh

12/17/08 12:06 PM
These guys are great.  
 
They did change the company. Item was shipped out prompty.  
 
I highly recomend you guys pick the FEDEX option as the regular shipping is just rediculous. Its NOT the Vendors fault either..  
 
Definitely loved these guys i bought something again... Only with fedex shipping this time.

Very Satisfied
Reviewer: djfye
Click Here to See the Profile for djfye

12/3/08 4:30 PM
I like the look of their site. I ordered regular shipping (5-10 days), and got it in about 12 or so, but that is understandable. I did email them, the first few I emailed I got an automated response saying it was found as spam. Then the next few, I just never got an answer to. I have something that may help you, but haven't ever gotten a response...Thanx Mod-Chip.com!

This review was modified by its author, djfye, on 2/27/09 9:02 PM.

Very Satisfied
Reviewer: junkiemonkey
Click Here to See the Profile for junkiemonkey

10/5/08 8:47 AM
I like the new shop. It is far better than the old one. My order was shipped properly and in time. Maybe because I used fedex option which is extra. I have to say, I am pretty satisfied with the support aswell, because they had given me much needed advice on chip selection.

Somewhat Satisfied
Reviewer: noname113
Click Here to See the Profile for noname113

9/19/08 7:29 AM
I'm not quiet sure about all this stuff in previous post, but here is my opinion.  
 
I placed an order at 29 august and wait for a day, no response except automatick messages, then I looked in ratings and made a few conclusions for myself. Then I sent a few messages to shipping-mail and sales-mail after 5 days some girl with name Veronica answers that they were on holidays, and at this moment my item has been sent.  
 
Well it was about 5 idle days, not "the same day shipping", heh, but today I got my parcel at least. However I choose "slow" Express Mail and my customs took a time.  
 
I recommend this shop, cause the have a wide assortment and complete orders at the end.

Very Dissatisfied
Reviewer: nlee911
Click Here to See the Profile for nlee911

9/10/08 5:53 AM
Poorest serviceISorryINo service at allIWarning!DO not buy things from them!They will give you wrong stuff then play dead

Reseller Reply    
Posted by
9/15/08 4:17 PM
Our company Pegasus Ltd. is a new owner of domain www.mod-chip.com since August 2008 and we are not liable for duties of previous owner - Ostermann GmbH. Any complaints direct to them, please.  
 
And we are sure we responded to all customers who placed their order after 1st August and had some problem or question.

mod-chip.com
modbo

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