Placed an order with this rip off company only to run into allot of problems with them and with my credit card, the items when I checked that were supposed to be in stock, were not, however they still put two amounts of my credit card, had to keep calling only to see that they were either keeping their phone off the hook due to all the complaints they must be receiving, so it ended up being e mailing back and forth To be hones the DOORS SHOUD BE SHUT ON THIS BUSINESS, today after talking to my bank they offered to close my credit card to protect myself since there were no credits placed on it for the items that they canceled due to they are not selling them any longer and the items I was told when I finally got a hold of a customer service person by the name of Michelle, who called me, and I told her to cancel all items on back order and they had no right to be billing any amounts to my credit card due to the LAW you can not bill a persons credit card till it is actually out of their ware house on a truck or plain to where ever it is being shipped. I wish I would have read all o f these reviews before I ever ordered from this CO. They are trouble with a capital T and if any one reading these reviews has any sense at all get out of the Lakeside collections web site or catalog there are many better well known sites on the web that have excellent items and do ship quite quickly, shop around but stay far away from LAKESIDE COLLECTION, you might really be better to go to a store and purchase your items, then take them home send them out through the postal service which believe me will be allot cheeper than having packages shipped to you or someone else from this CO. Yes I see that there are complaints listed with the BBB, and I am quite shocked that the BBB has not done a thing about this, for this company from all that I have been through and all the reviews that I have read, they are thieves.So do yourselves a favor RUN AS FAST AS YOU CAN AWAY FROM LAKESIDE COLLECTION. Your credit card will be tied up with their boggus charges for items you may never receive and if you do it will be later than when you needed it. Should be a CLASS ACTION SUIT placed against this company.

This review was modified by its author, rippmeoff, on 12/9/08 1:17 PM.

I placed an order with Lakeside Collections on 8/20/08 for something that was to be a birthday present for someone. From 8/21 through 8/26 the item status was "READY TO SHIP" with no reason for not shipping. Since the item was in stock, and not being shipped I got concerned about it being received on time so I cancelled the order and purchased the item locally. The company responded by telling me the item had shipped on 8/26 so cancellation was impossible. On 8/28/08 the company finally provided me with tracking information. As of this morning 8/29/08 The tracking information shows only that shipper has been notified to pick of package, and there is no scan from the shipper showing it was picked up from Lakeside. This company processed my payment on 8/21 and has done absolutely nothing to earn the payment. The company obviously believes the public is too stupid to read and understand the documentation they provide. I feel at this point that this company has fleeced me. I am sure they feel that if they drag this out long enough, the item will ship and I will shut up. There is no chance of that. The emails back and forth show that this is clearly not a mistake on their part, but a deliberate attempt to ignore my cancellation.

This review was modified by its author, audacious210, on 8/29/08 7:26 AM.

I ordered 13 items on December 4, all items are in stocks when I placed an order. Several days later, i checked my oder status and only one order that ready to ship. I received 2 items on December 15, and when I checked my order status today i only have 4 items left, they eliminate the rest of my order. Tried to contact customer service by email, no matter what is your question, you'll receive the same answer and it will not answer your question and you cannot reply that email.  
 
Try to call them, after more than 3 dozen times a day finally you can get rid of that busy tone, but the worst part they put me on hold for more than 25 minutes. and when i spoke with their representative, she wasn't a problem solver, she only can give you an answer, that if the item available, they will send it A S A P. I WILL NOT BUY ANYTHING FROM THIS STORE.  
 
ADDITIONAL WARNING:  
They charged your credit card for shipping in the first shipment, and when they canceled your items they didn't return your shipping cost.  
 
Just realized today that they sent me a wrong item. the item looks OK like in the catalog, but the writing in the item totally wrong. Cannot use it at all.  
 
Try to called them, as usual they put me on hold, the person who answer my call cannot make any decision, they put me on hold for many times, asking to speak with the supervisor, never happened. Total time for on hold 69 minutes.  
(this is long distance call) BUYER BEWARE!!!!

This review was modified by its author, winetou, on 12/28/06 1:58 PM.