I had a very good experience with them. Prices are cheap, shipping is fast. From the looks of it they seemed to a large operation. But from the reviews, I'm amazed to see a 0 rating for the last 3 months.  
It's just mind boggling. In any case, got a little play area kitchen for my youngest daughter. She loves it!  
shipment came as expected and no complaints.

Ordered a Melissa & Doug Drawing Easel through Amazon.com on 12/02. The item shipped on 12/03 and was delivered on 12/04 via UPS. The item was as expected and in good condition. No complaints here.

I ordered a chair on Jan 17 - Babyage had it instock at a price lower than anyone else.  
 
It arrived less than a week later in great shape.  
 
This was my second order from them, and both went great.

This is my second purchase from babyage.com in the past 2 years both were easy and using promo codes i saved 10% that's 60$ on two orders.shipping was fast,and they e-mail tracking. I will shop with them again.

I was very skeptical of buying from this site as there were so many bad reviews. I was very pleased with customer service and clarified my concerns and the possibility of getting delivery confirmation with my order. I am extremely happy with my purchase. All 3 items that I bought arrived in 1 week to Hawaii in great condition. I would recommend this site. They even price matched the all of the best prices I found on other websites!

Purchased a Bugaboo stroller, and it was delivered as promised the next day. Awesome service.

I was skeptical after reading the reviews on this site, but I was pleasantly surprised with my experience. I ordered a car seat on a Thursday, it was shipped that afternoon and it arrived Monday. They also had the best price around.  
 
The packaging left a little to be desired, but it wasn't bad by any means. It shipped in the original box, which was a little beat up and the seat was dirty, but it wiped right off. And as other people have pointed out even though they claim the item hasn't been resealed there was an invoice and catalog in the box.

I have to say I was a bit concerned before I ordered from this merchant seeing some earlier review's but there price was so good I decided to take a chance and WOW was i surprised to receive my Inglesina stroller 24 hours after placing the order, This is by far the best service I have had online ever!

Wow, where has BabyAge been!! I am on my second child and I wish you guys were around during my first. I ordered a Briatx Marathon car seat for my son because of two reasons, Britax is by far the best and safest car seat for any child and two, you had free shipping on the item. I ordered this on a Tuesday and they had it at my door by Thursday morning. My husband was so impressed I even caught him surfing online at BabyAge for more items. Thank you for your service and note that you have found a devoted customer.

Throughout the past decade E-commerce has taken a new role in our society, providing the world and its' vast array of products at the click of a mouse to any internet savvy client with a credit card.  
 
Having worked in the E-Commerce business for 10 years, I am all too familiar with the loose business ethics and practices that prove to be a swollen black eye on the entire industry.  
 
However, I would like to share my own personal experience with "Baby Age", a company that is in my opinion light years ahead of other online baby product retailers in customers service, products offered and support.  
 
My last purchase, the Baby Beethoven Video, is another example of the quality customer service and attention to detail that BabyAge has provided to me, the consumer. The video was accurately listed on their website to "both stimulate and promote the mental growth of your child through visually stimulating real-world objects including toys, fruit and animals" I am sure that my baby will soon by writting his own concerto's with the aid of this video.  
 
As a consumer, I am more than satisfied with the excellent service provided to me by BabyAge. Any non-believers out there that that still turn to other Baby Superstores for their products need to wake-up and smell the baby powder, because Baby Age is here to stay.  
 
 
 

$250+ order placed 11:00am Tuesday  
Email saying order was shipped 5:30am Wednesday  
Arrived at house 2:25pm Thursday  
Packaging was not the best but 2 boxes at 55 lbs total weight for $5.95 shipping = not a problem

I placed an order for a Britax Esprit stroller before I read the reviews for this company. To be honest I was in a hurry and since the stroller was very new on the market I had trouble finding stores that had the color I wanted in stock. I was lucky to find babyage.com and immediately placed my order since it was shipping the item for free. By the way it has the best shipping charges a flat $5.95 for all purchases. Anyhow I placed my order and then recieved an order confirmation almost immediately (You have to register with them online). After placing the order I read about the poor reviews and was very worried that my stroller would not arrive in time before our trip. Well I would like to say that this company is the best!!!! They promised next day delivery and I recieved another email confirming that the item was shipped (as promised the next day after I placed the order). They included my tracking number which I could check on the shipper's (UPS) website. The item arrived in 4 business days (great even for free shipping) and in perfect condition box and everything inside. They have a very friendly customer service representitives (both times I called). Actually I called before placing the order online to make sure that the item was really in stcok and she told me the truth no lies!!! Second call was to make sure the item was sent since the first email provided the tracking number but the item was not shipped out (all the bad reviews made me nervous, of course it wasn't since it was shipped out the next day). I am very happy with the order and have already told my friends about the company. For those that had problems with the company I am sorry but they probably had computer issues or maybe the customers did not put enough effort trying to get a refund. In all fairness I have made lots of purchases online and this by far is one of the best companies. I would definitely do business again and hope others will do too.

Shipping did take a little longer than expected (an extra week). I ordered a Triumph 5 Car seat on July 18 and didn't receive it until August 8. I had to call the customer rep to inquire on the delay. The rep was quite helpful and told me it was to be delivered the next day and it was. Even with the delay, I am quite happy to have such a quality seat at such a great price.

This review was modified by its author, bonestock, on 8/9/05 1:53 AM.

I am happy with my purchase. I got two car seats at a great price. The shipping was only $5.95 for both, with no sales tax, so how can you go wrong? That's aside from the fact they were the cheapest on this particular model (even cheaper than anything on Pricegrabber).  
 
I guess the only thing I can complain about is that it took them two days from date of order to actually ship. But again, with the flat rate shipping, I'm not griping too much. Overall, I am very satisified. (I will note that I did not have to deal with their customer service that everyone is talking about, so I can't comment on that.)

I like to raise this store though I have a little bit negtive impression for them while I had no idea what's going on there 2 days ago.  
Today got the item, and it works perfectly. Besides it worths waiting for the ground shipping considering about the free shipping.  
Thank you, babyage. I still recommend you for further buying.

This review was modified by its author, delideli, on 1/19/05 4:40 PM.