| Dakmart Customer Reviews - Page 3 |
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9/22/09 5:56 PM
Very prompt and courteous! Arrived super fast and exactly as described.Great!!!!
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9/20/09 10:32 AM
I purchased a recertified Denon Receiver from Dakmart and I'm incredibly happy with the transaction and whole process. The prices are extremely cheap for good quality products, the shipping is very reasonable, and the item I received was packed so well that it probably could have been thrown into the grand canyon and still been in good condition.
Dakmart is one of those companies that once you discover, you'll never purchase items they have from anyone else.
I definitely plan to buy all my home audio/video products from Dakmart in the future and will highly recommend them to anyone I know.
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9/20/09 9:47 AM
Product was just as stated, and delivery time was quick. Great seller to do business with.
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9/17/09 9:45 PM
Excellent response and quick shipping. Just one issue: unit I purchased was not compatible with my digital TV. They are very happy to have me return the merchandise, but i will be responsible for the shipping costs both ways. I feel someone should have reviewed this situation with me. Expensive lesson.
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9/17/09 6:17 PM
I feel very satisfied with Dakmart and this is a first, but not last, time experience with the company.
In this day of extreme unemployment and a bad recession, people are looking for great companies with low prices and great deals. If part of your entertainment system needs replacing, Dakmart is one such company that works with any ones budget.
Us consumers are brainwashed into buying top, brand new, just out of the box products. When we see the word, "Refurbished", it makes most consumers cautious & can scare people away from a business.
However, if you are perceptive to home entertainment systems, you might have in the past sent an item back to the brand-name company to have it repaired. When it comes back in perfect new working order, it's been refurbished. No real difference than brand new.
Danon makes some of the finest home entertainment systems that you can find. Danon products can be costly. You are paying for precision instruments to play your entertainment on. Dakmart's prices are very fair. They are honest & most items come with a decent warranty.
As stated in the beginning, I will buy from this company when I need to in the future, before I buy a new item again.
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9/16/09 6:44 PM
I ordered a Denon DVD-758 universal dvd player. I was very impressed with how the unit was packed, how quickly it got here, the term of the factory warranty, and the unbelivable price I paid. I was also very impressed with the condition of the item once taken out of the box. Cosmetically it looks brand new not refurbished. I never thougt that I could afford a piece of Denon equipment but thanks to Dakmart I have gone from being an admirer to an actual owner.
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9/16/09 8:41 AM
I bought a refurbished Denon DCM-290 CD changer from DakMart. It arrived packaged as brand new with all acc.and not a scratch! It plays perfect and the sound is wonderful as I expect from Denon. The 5 disc changer works great and gives me hours of clear, precise music. Great purchase!
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9/15/09 3:17 PM
Equipment was accurate and well refurnished. Shipping was fast and product price was ok.
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9/11/09 5:23 PM
Good seller, I'm satisfied completely, thank you!
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9/11/09 11:39 AM
We bought a set of wireless headphones for less than half the price new and they work great. Received excellent phone service. Will buy products again from Dakmart! KH
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9/11/09 1:35 AM
Working with Dakmart was a wonderful experience. They responded quickly after I won my auction and once I'd made my payment, and they shipped promptly. The item was just as advertised, and I couldn't be more delighted. Thank you for such a great transaction!
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9/10/09 3:37 PM
Dakmart customer service was very helpful. They were able to answer all of my questions and lead me in the right direction.
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9/9/09 10:29 AM
This was my first time to purchase from this online retailer. I felt un-easy about them from the beginning. I emailed them after 72 plus hours to find out why my order was still being processed. The next day I received an email. “We are sorry to say this item is on backorder We can ship as soon as the unit arrives, or we can cancel teh transaction Your credit card has not ben charged Wes also have several other Denon receivers in stock Please call us at 1-877-DAKMART ext 226 thanks" (I tried to call several times (Kevin ?)to re-order a deferent model but only got messages, they never returned my call. I just hope its just waisted time and they don’t charge my card (I will press charges). After doing Google search it appears they have had many complaints (Google dakmart complaints). It makes me wonder if some if not all of the reviews here are bogus. Purchased item (Denon receiver) elsewhere. Bad business practice's, waisted time, horrible customer service,many google complaints, merchant has all my credit info. wow! can you say red-flag
Revised 9/15/09
Received a call from Dakmart this morning advising product ordered (Denon AVR) are in stock and now available. The gentleman apologized for the inconvenience and offered a deal. He said he spoke with Kevin about the issue and asked if I would revise my resellers review. I have all ready ordered from another supplier since. My item has been delivered and set up days ago. If they had just called before now I wouldn’t have felt as if my purchase was just not important to them.
**UPDATE** 10.7.09
Dakmart.com sent item anyway even after canceling the item. I was totally shocked again by this companies business practices. Called Dakmart.com same day, they sent a return label and said UPS would pick it up. I don’t think UPS was ever notified so I took it to the shipper myself. I finally received credit for the returned item but not for original shipping charges of $36.59. Called Dakmart.com again and spoke to Diana she wanted my original email stating that I canceled the order. Another runaround. I forwarded her the original email cancelling the order. She replied she was unable or could not because she didn’t have the authority to do so. Diana with Dakmart said she would have Kevin the manager call me right back, well Kevin doesn’t get back to his customers from my experiences with him. So let’s just see what happens next.
This review was modified by its author, bathtubsink, on
10/7/09 9:52 AM.
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9/8/09 6:42 PM
Received item in great condition and in a timely fashion. Very satisfied with service and wiil order agian and again.
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9/6/09 9:01 PM
Item arrived exactly as described and very fast. Excellent rpcing
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