Yes, their shipping charges seem a bit high, however, since many of the products have a 'make an offer' component, they will work with you on the price of the merchandise and that offsets the shipping charges, at least in my case.
I ordered several sets of Sennheiser headphones for my recording studio and they were exactly as described. The listing did indicate they were refurbished (which means they're probably better than new).
Shipping was quick, packing was good. No complaints at all.
Will more than likely buy from them again should the need arise.