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Store Rating and Reviews XtremeGear.Com / buyxg.com

Homepage: http://www.buyxtremegear.com Shop Now at XtremeGear.Com / buyxg.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.17 / 10
Six-Month Reviews: 3
Lifetime Reviews: 2279

   


Lifetime Rating: 7.72 / 10
All Stores Avg.: 8.15
9.17 Pricing of Products and Services
10.00 Likelihood of Future Purchases
6.67 Shipping and Packaging
10.00 Customer Service
0.00 Return or Replacement
Show Reviews Read all 2,279 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
5175 Commerce Dr  
Baldwin Park, Ca 91706
customer support email:
phone:
(888) 937-5580
customer support:
(866) 212-0973
business hours (est):
8:30AM - 5:30PM PST Mon-Fri  
Closed Sat & Sun

FAX: (626)813-3810


Trust and Ethics Policy
 XtremeGear.Com / buyxg.com Customer Reviews
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Reviews 1 - 15 of 2277
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Very Satisfied
Reviewer: stonehkm
Click Here to See the Profile for stonehkm

9/10/09 3:13 AM
While not offering much information about the components in your build, if you do your own research on them you will save a significant amount versus other custom PC builders.  
I could not buy the parts for the price they delivered it assemnled for!  
5 Star build quality. The only problem was a DVD burner not working which was nothing other than a loose connection and easil fixed. And other than the 60 day trial of Office 2007 (I own the full version) no bloatware!  
Great job and I thoroughly recommend them if you can navigate their website.  
Be sure to build the same specs from more than one model they offer, as prices vary with identical components!  
P.S. I have already received my Windows 7 upgrade coupon and ordered it from Microsoft...

This review was modified by its author, stonehkm, on 9/10/09 3:24 AM.

Very Satisfied
Reviewer: mlgm589
Click Here to See the Profile for mlgm589

9/2/09 7:53 AM
Great experience, overall.  
 
Purchased a bare-bones kit from Tiger Direct, that after installation, would not POST. Spent three long weeks visiting forums, swapping parts, and troubleshooting various components before I finally conceded defeat.  
 
I just realized that I saw a review for Extreme Gear on Reseller ratings. After visiting their site and using their configurator, I was able to purchase a beefier computer for less money than I would have originally paid.  
 
I'm extremely satisfied with Extreme Gear. They build a great PC. Do not hesitate to take a chance on them. If I had not seen a positive review on them from this site I would have potentially spent hundreds more on a new computer. Good luck!

Very Satisfied
Reviewer: kujiin
Click Here to See the Profile for kujiin

4/22/09 2:39 PM
Kudo's to the gang at BuyXg.com, they worked very hard to make sure everything was just right on our order. Great products for a great price. I'm sure this will not be the last order from me.  
 
Chuck Boyce  
Network Administrator  
Lyon County Kansas

Very Satisfied
Reviewer: LordCanti
Click Here to See the Profile for LordCanti

4/8/09 3:32 PM
Great experience, ordering was painless, communication was thorough and thanks to their online order tracking I knew exactly where my PC was in the process at all times.  
 
The build was impeccable. All the components were exactly as I ordered with one major exception: Xtreme gear upgraded my speakers from Logitech 2.1 speakers to Logitech 5.1 speakers (a retail price difference of ~$50) for no charge.  
 
The shipping was the best experience with computer or entertainment hardware I've ever had. The packaging was extremely secure including foam within the case itself.  
 
Great job and thanks for the problem-free build!

Very Satisfied
Reviewer: Lefty58
Click Here to See the Profile for Lefty58

3/16/09 5:34 AM
Excellent prices and customer service - my computer system was delivered in a timely manner and works great! It cuts through games - old and new - like butter and so far has been very quiet and stable.  
 
The sales staff are awesome and you won't find a better deal online in my experience, even if you try and buy all the parts separately and put it all together yourself (believe me, I looked).

Very Satisfied
Reviewer: bellacarmesi
Click Here to See the Profile for bellacarmesi

3/15/09 11:56 AM
What a great experience! I ordered online - and it was a very simple process. Then a sales rep called to confirm my order. It arrived on time and booted perfectly. I'll definately order from them again~!

Very Satisfied
Reviewer: Rizzano
Click Here to See the Profile for Rizzano

2/11/09 6:47 AM
I have zero complaints about Joe and the service, quality, and products that he and buyxg.com provide. Everything was 100% perfect, and I could not have asked for a better experience. I paid for next day rush and ground shipping, but Joe contacted me and said due to the extra number of orders they had because of tax season and leftover from the holidays, 1 day rush wasn't possible, so he had my rig built 2 business days after my order, and my shipping was switched to 2 day, and he also recommended I upgrade my power supply, and I didn't have to pay anything extra.  
 
Everything was great, and this rig was bought to add a 2nd computer to the house so my wife and I could play City of Villains together, and we are so happy, that now we have decided that next tax season we will be buying from buyxg again and replacing the older computer in the house with one from there. This is the best experience with a web purchase I have ever had, and recommend buyxg to anyone.

Very Satisfied
Reviewer: darkskye
Click Here to See the Profile for darkskye

2/4/09 9:03 AM
GREAT company. Very helpful, and very good prices. Will definitely buy from again

Very Satisfied
Reviewer: locnar
Click Here to See the Profile for locnar

1/25/09 2:17 PM
I was very pleased with my purchase from Xtreme Gear. They built an excellent multipurpose computer, and shipped it to me quickly. The computer works excellent. Compared to a cookie cutter computer from Best Buy, their products are far superior. I shopped around alot online and found their prices to bew the best.

Very Satisfied
Reviewer: rook111
Click Here to See the Profile for rook111

1/23/09 11:45 AM
I have bout two Computers from This seller and am extremly satisfied. They offer what i want the are willing to build to my specifications and thier prices are very reasonable. I have had nothing but good service from them in the past and will continue to use them as my Computer store of choice.

Very Satisfied
Reviewer: nightkot
Click Here to See the Profile for nightkot

1/16/09 3:26 PM
After 2 month my system still work and I'm very happy. Price is almost the same if you build you own comp. Great job.

Very Satisfied
Reviewer: ricosan
Click Here to See the Profile for ricosan

1/9/09 11:35 PM
Great service and fast processing! I got a call the next morning (I ordered my product late at night) and they confirmed my order over the phone. My product was here after a few business days and I am very satisfied with the shipping cost since I live in Hawaii.

Very Satisfied
Reviewer: maxjivi05
Click Here to See the Profile for maxjivi05

1/2/09 1:37 PM
Great seller! I ordered the Hawking Broadband Booster at a Dirt Cheap price and received it in no time! Thanks BuyXG!

Very Satisfied
Reviewer: 68Pontiac
Click Here to See the Profile for 68Pontiac

12/29/08 4:55 PM
This is my second purchase with Xtreme Gear and I've been incredibly satisfied both times. The prices are almost too good to be true. I've built my own systems before and it was going to cost me just as much (if not more) to build a comparable system myself. Shipping seems a little steep to me, but I still think its worth it. I got everything I paid for and the amount of options they give you to configure your own system is excellent. I got to pick all of my favorite brands and know exactly what I get. The build time was a little longer than expected (order was placed during Christmas season), but it shipped much quicker than I had expected! I highly recommend this company and their products!

Very Satisfied
Reviewer: utopiacomputers
Click Here to See the Profile for utopiacomputers

12/29/08 1:47 PM
As a systems builder located in IL, we have to say that we have had nothing but EXCELLENT service with all of our purchases. We have purchased over 40+ cases and Joe Briggs goes the extra mile to ensure that our orders ship out as quickly as possible, usually the same day. For those customers that have had problems with an order and future customers, please understand that computer components are very temperamental and it makes no sense to blame the builder or seller for a manufacturer failure. Not all problems are easily resolved with just a phone call, it would be nice but it's not that simple. So PLEASE allow any company ample time to resolve an issue should you have one before posting bad comments. We had a shipment of WD Hard Drives Green Drives and 5 out of 8 were defective. It's a manufacturer problem as they drives would be recognized and the next minute not be. Thankfully, our customers were understanding that it was not our fault and we sent replacements immediately. Thanks Joe for all your hard work and dedication, it will not go unrewarded.

This review was modified by its author, utopiacomputers, on 12/30/08 10:39 AM.

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