Never received items. They stopped responding to me once I got mad. Have sent over 50 emails on this. They gave me the runaround. First wait for 8 weeks for registered airmail to arrive. Item is NOT sent registered as it was dropped off in my mailbox WITHOUT signature. Then they promised a refund. Then they claimed they sent a refund. Have not received the items worth nearly US$80, have received NO refunds either. DO NOT BUY FROM THEM WITHOUT USING CREDIT CARDS. I sent them an online transfer using my bank account using eNETS. Will see if anything else can be done from my end. But BEWARE these people are not trustworthy. I am willing to be contacted if anyone wants to bring a class action suit against them. Thank you.

I ordered a DuoX modchip for my Xbox for $10 + $5 shipping. It was shipped the very next day and I recieved it in about a week. Not bad at all for an item shipped from Hong Kong to the central US. Modchip works great!  
 
I was pleasantly surprised. The reviews for this site here weren't too great but I got the item shipped fast at a great price! I would not hesitate to buy from them again.

Divineo's prices were about the same as everywhere else I checked so nothing special there. They had my item in stock and I recieved it within 2 business days - much faster than I expected. Everything arrived packed neatly and securely. Awsome service in that respect.  
 
The screwdriver bit for the gamecube I wasn't too happy with. It seems to be made of softer metal and when I used it to try and remove the screws from the console the groves inside the bit stripped pretty easily. I wrote them an email stating this. They responded within 24 hrs saying they were sending a new one at no charge. within 3-4 business days the new bit arrived.  
 
To summarize they were great in communicating with me, their shipping was very fast (I am only one province away though) and they didn't give me a hard time about replacing the item. I would certainly do business again. I have no complaints except I will bring to their attention that maybe they should consider getting better screwdriver bits :) Obviously I don't hold that against Divineo because they don't make the items themselves they just sell them. Thank you, Divineo. :) Pleasure doing business with you!

Ordered on September 9th using UPS shipping. Products arrived promptly the next Monday September 11). Included products came in a nice box, brand new, and were exactly as advertised. I am extremely happy with this purchasing experience and will most likely purchase from Divineo.cn again.

Horrible company. I placed an order for a DS accessory i really wanted for a lenghty trip. The part was in stock and I placed the order with a significant time margin AND 2nd day air to ensure it would get here in time. I never received it. When I asked them to overnight it to me before I left, they simply cancelled my order instead. It was very inconvenient to say the least.  
 
Now I ordered from them again on september 3rd, thinking that my previous experience was an accident. Once again, I received no tracking number, and the product that I paid 2-day air for did not show up after 6 days. I have no doubt they will cancel this one too, wasting my time once again.  
 
These people are liars, cheaters and do not know how to run a business. DO NOT BUY FROM THEM!

This review was modified by its author, gozu, on 9/9/06 11:35 AM.

I still have not received my order and have canceled it.

This was a preorder for a Nintendo DS Lite flash cartridge (a G6 Lite to be specific, and a Passcard 3). Initial release was supposed to be on July 27th, yet as of August 16th they have not even received the stock yet. They kept feeding us delays along the lines of "should be here next week." I asked that they refund the (ridiculously expensive) shipping costs since they are taking so long. They replied that they don't offer free shipping and said that they would cancel my order on August 16th (despite me stating that I did not want to cancel my order). I replied and approved the cancelation and have ordered from another comany.  
 
I would not recommend preordering anything from this website because the stock has to come from their China store and go through customs. Their China store apparently ships relatively quick. Their decision to cancel my order without me asking them to really put me off and has assured that I will never buy anything from them ever again.

This review was modified by its author, adamk, on 8/16/06 12:17 PM.

Divineo is the kind of company that makes people afraid to purchase things on the internet. They sell products that are not only defective, but that have obviously already been used. On top of that, their prices are almost double most other vendors, and their shipping literally takes forever. They think by buying ads on all the scene sites and bribing the owners to block all bad feedback about them that the truth won't get out what a rotten outfit they are.  
 
I ordered an xbox power supply from them, and it took 2 months to arrive, arriving during winter break while I wasn't available to test it. It was dead and had tons of fingerprints from another user on it. I finally got them to take it back, but I had to pay return shipping. They said they sent a replacement with no tracking number available. It never came, so I asked them to send another. They said that they sent it, but it never came either.  
 
I think they are lying hoping that i'll give up. Perhaps I have, but not without telling everyone I know to never deal with them. It has been nearly a year now, and my xbox remains in unworking peices. STAY AWAY!!!

Ordered one Excecutor 2.6ce, two Days later item arrived in post well sealed, highly recommended :)

STAY AWAY FROM THIS COMPANY!!!! I ordered an xapter 1.6 + xecuter 3ce (mod chip for xbox) and paid an additional $16.50 for next day fedex shipping, I received the product on time, opened it up and the screw you use to mount the xapter to the xbox motherboard was broken, the top part of the screw is slotted you you can screw it into the motherboard, half of the thread was broken off making it impossible to screw the xapter down to it. There are no stores that carry this screw, as they can tell it is custom made. After several days of e-mailing divineo they said they will ship a new screw for free but ONLY via candian postal mail which offers no tracking number and according to them could take up to 6 weeks to reach me! They wanted me to paypal them an additional $15 for next day shipping which is nuts. They have now stopped responding to my e-mails and the only phone number listed on their site is an answering machine which they NEVER returned any of my calls. Check this site out, 5 pages of people who have all ordered through them of which 90% have had as bad if not worse experiences with them.

Divineo really performed well for this order. I've been hearing bad reviews, but they turned out OK.  
 
Here's the timeline:  
1. Placed order. Recieved confirmation email. I sent my payment via money order.  
2. It took a while for the post office to get the money order there, since they are in Canada. I emailed their customer support asking how long it normally takes and if anything was wrong. They told me not to worry, and sure enough about a day later they recieved payment.  
3. My item was in stock and supposed to ship "within 3 days", but it turns out it shipped the next day after they recieved payment. They sent the confirmation with tracking number within 24 hours.  
 
So basically, all their promises were kept. Also, I was able to have a pretty good conversation with support, and they were helpful. Their English is slightly broken, but nowhere near bad and totally understandable.  
 
Overall, I am satisfied. I will update once the product is recieved. Right now though, it's in FedEx's hands.  
 
Oh, the only thing I was dissapointed in is the fact that I had to chose FedEx Express for this particular order, and that they said it usually comes overnight, which is not true. But, they didn't claim "FedEx Overnight", they clearly stated that it was FedEx Express. Also, it was the shipping I would have chosen anyway.  
 
Oh, and there's no online order status. After you make order, you can't really check it on the web site. However, they send all the emails necessary and their support is good.

This review was modified by its author, akhomerun, on 3/3/06 3:42 PM.

This was an order for an HD Combo (which I received). However, the unit was WHITE, and not BLACK. I was not even sent an email to confirm my color choice, just sent wrong one. Why would they even send a white one? I've never even seen a white PS2 in the US!  
 
I asked their customer support if I could exchange the unit, but they would not do so without charging me a return fee, even though the unit was unopened.  
 
I will not be doing business with them in the future.

I ordered a XG2 Turbo 512 Flash cart from Divineo.com for 96.74 including shipping (the product without shipping is 79.99) on 12/5/2005 at 6:25est the product was suppose to ship on 12/6/2005 (24 hour) but did not ship until 12/7/2005. The product arrived on 12/9/2005 due to problems with the post office, I spent all day trying to get the product to function with my computer, I contacted the manufacturer's support forum/website/email etc and they recommended that I try it without the USB extension cord that came with the product. After removing the USB extension cord I was able to get my computer to recognize the product however several features of the product still did not function correctly and after a few uses the product would no longer be recognized by my computer and I would have to format the flash cart (the product) losing any information I put on it and having to start over.  
 
 
On 12/9/2005 I contacted them telling them about the problems I was experiencing and asked if I could get a refund. They responded by telling me to send it back and to state the custom declaration value as 6 dollars since its a defective/return product and that they would give me store credit. Store credit is not an option listed on their website’s return policy, not to mention the product I ordered is no longer in stock and still to this day is not in stock. Their return policy states "In case the product is no longer in stock, you will have three choices: We reimburse you the product price, or we replace it when new stocks are available, or we replace it with a similar product of your choice" I contacted them requesting that I did not want a store credit that I just wanted my money back. I sent multiple e-mails to them and each time no response finally on 12/14/05 I told them I was going to do a chargeback and in less than 2 hours I received a response "We'll give you a refund when we get the item back"  
 
 
I rushed over to UPS to send it via a TRACKABLE method as I certainly did not trust this company one bit. The tracking number is 1Z4AR9826800147621 you can probably still punch it up on the UPS website. I shipped the product that same day 12/14/05 and included the phone number divineo gave me which was 1-514-448-4414 weeks passed and the package still has not reached Divineo. I contacted UPS on 12/31/05 and they informed me that customs was having problems contacting them at the phone number they provided. I called the phone number myself to check and it was just a voice mail saying "Hello! You've reached the Divineo store if you are calling for customer support please send us a email instead if you’re calling from FedEx ups dhl or any other courier like this please check in your file and you should be able to find another phone number uh because we don't check this voicemail often." I then contacted Divineo again informing them that customs are having problems contacting them they responded with "The phone number is good, ( I am not sure what is the problem)" I contacted UPS again and they assured me they have no other phone number on file. They even sent divineo a post card and still no response.  
 
 
On 1/3/2006 I sent them another e-mail telling them that I was going to process the chargeback since they seemed to be refusing to contact customs to provide them with the brokerage information necessary to release the package for shipment (You see businesses sending and receiving packages need to provide this information before a package leaves/enters Canada, or at least that’s how I understood it when UPS explained it to me) I even provided the phone number for them to call along with the direct extension. On 1/6/2006 I contacted UPS again to see if they heard anything yet UPS informed me that they have received no response from divineo and will send my package back on 1/10/2006. The day before the product would have started the return process Divineo finally supplied the needed information and the product was delivered to them on 1/11/06 Divineo then refunded me 67.97 which is roughly 15% less than 79.99 which is the amount that they should have refunded (I didn't expect them to refund the 16.75 shipping fee) but I certainly expected the full 79.99 amount refunded. The Divineo website states that if the product is not defective that they will take a 15% restocking fee but the product was infact defective. I have made attempts to contact Divineo and they are no longer responding to my e-mails.  

This review was modified by its author, Ceromus, on 1/19/06 2:18 PM.

I made a purchase from this Co. and also had to make address change after the sale. So I emailed them soon as I saw the discrpency.(About 5min after the email conformation)Emailed then to make the change, and still received my order with in 3 days. Very happy with service and attention to post sales detail. Would recomend them. Its too bad other people had problems them. Id say, order from them. If you dont get your order make a clame to your credit card co. nothing is lost.(But time). I can only speek from my experience, and I would, and will order from them again.

Who in the modding scene doesn't know the famous Divineo? Well, I hoped that they would live up to their name, and they did. They shipped my order in 3 days, what it said on their site. When I e-mailed them, they replied the next day. I have yet to recieve my package, but that is the job of the parcel service, not Divineo. Will buy here again if I need more modding supplies.