The operator of MrModchips.com actually admitted to me that he was running a scam. He was honest in admitting that he in fact does not have ANY real merchandise to offer and gladly takes your money when you buy from him with every intention of sending you nothing. I wish all scammers were this honest. After I posted a review stating the above he logged into my RESELLERRATINGS account and changed this review and my password. He also deleted my positive review of modchip.ca (a legitimate and well-run modchip store).  
 
IF YOU LIKE GIVING YOUR MONEY AWAY FOR FREE THEN PLACE AND ORDER WITH MRMODCHIPS!  
 
IF YOU LIKE BUYING REAL MERCHANDISE AND GETTING EXCELLENT SERVICE BUY FROM modchip.ca!

This review was modified by its author, jmjohnson85, on 4/6/09 5:37 PM.

Complete crooks, worst business I have ever conducted. If you want to be treated like shit and your privacy violated then order from them.  
Be careful his site is a phishing site and plain scam. I'm contacting as many agencies/companies as I can, from visa, to paypoint (his credit card processor) to yahoo to list his site as a phishing one, to xecuter (who for some retarded reason have him listed as a official reseller). Anyone that has been ripped off by him and your passwords used to get into other accounts I hope you do the same.  
 
Good thing visa refunded my money  
 
PS. MrModchips good luck trying to edit this review you douchebag.  
 
PSS. Ordered from consolesource instead, order came within 2 days.

AVOID AT ALL COST!  
 
After ordering a product it turned out it was out of stock. Please note that he has charged me over £40 immediately after placing the order. I put a note under my order that clearly said 'please, do not backorder if out of stock'. Obviously it was ignored so I opened a 'support ticket' and asked what was happening with my order.  
 
I received an answer that was simply a copy&paste from his terms of sale.  
I reopened my 'support ticket' asking for cancellation and full refund asap.  
He answered: Please refer to the previous answer.  
I reopened my ticket again and asked to stop ignoring me and give a full refund.  
He answered: Please read the advice given to you or ask someone of adult age to explain them to you.  
After such an answer I wrote a complaint which he deleted instantly.  
 
A few days later I received an email updating me on the product I ordered saying that they will ship it Monday/Tuesday next week.  
Two days later, when my order should have supposedly been on its way, I got another email from this guy:  
'Oh look this order would of shipped today and still no other Xecuter reseller has any stock.ha ha' Clearly done out of spite just to show that he doesn't give a s**t about his customer.  
 
So I opened new ticket thanking him for cancellation and requested my money back. Again he deleted it immediately. What's more I cannot open any ticket at all as he simply removed 'continue' button from the ticket form. How funny is this guy, huh?  
I tried emailing him but I got an automated reply that my email will be deleted without reading and I should contact the seller via... 'support ticket'. Yup, the same one that I am not able to use anymore thanks to this guy's specific sense of humor.  
Now, he's got my money (I did not receive anything from him of course) and I cannot contact him in no way as there is no address, emails get deleted, no phone number, cannot use his 'support tickets'. I only managed to find out who he is: a 40 year old Neil Stanley Higgs and his address from a few years back: 408 Speedwell Road Kingswood Bristol BS15 1ES.  
First time in my life I received such a low standard customer service. Hopefully it's the last time.  
 
To clear things out: this guy is a conman. An abusive and rude one. He steals your money and he does not even try to do that in a polite way :) :) :)  
 
To all who think of buying from him - think twice or better do not think about that at all.  
Regards  
 
UPDATE:  
 
Thank you for refund, Mr Higgs. I really appreciate it. Unfortunately my opinion about your store remains more or less the same and I am still unhappy with your service. And since I am not one of those customers who lost their money because of you I apologize for calling you a conman. You are not a conman at least for me. You are simply rude and unhelpful.  
 
Regards

This review was modified by its author, darkfriend, on 1/26/09 4:44 PM.

Abusive and offensive after trying to cancel order due to lack of e-mails to explain about delays. Stock dates changed every week without explanation. Will no longer reply to e-mails (I.P. address banned from using 'customer service'). MrModChips - you are a disgrace to legitimate traders!

bought a product that wasn't compatible. Requested a refund and was told that there was a clear disclaimer telling me that the product was not compatible with what I was after. I had a look and there was only a very vague disclaimer that suggested it would probably work. I pointed this out and said I would be happy to get trading standards to make a ruling on the clarity of the disclaimer. The response was to tell me that he didn't respond to threats or "veiled blackmail" and he was blacklisting my email address and I should write to him at his Thailand address. He is based in Bristol. By all accounts this guy is fine when what you buy is fine. If there's any problems he's worse than useless and usually abusive.

Waiting for a refund as order was never received, told me that it was delivered but the postal reference was delivered over a month later and over 160 mile away. Obviously all lies.  
THEY ARE CRIMINALS!!!! AVOID!!!!

guys... mrmodchips.co.uk are criminal.  
 
whilst shopping on the website i got put through to someone else's account, in itself a HUGE PRIVACY RISK.  
 
when i emailed them about this, they requested that i never buy from them again, and closed my account, when they also started blocking my emails i got onto their billing company about this who are currently looking into it.  
 
and now, yesterday MY DETAILS WERE USED to get into my email account, and the secret question/password has been changed. this was possible because my password was the same on this site as my email address password.  
 
PLEASE PLEASE PLEASE NEVER EVER TRUST THIS SITE. they have a fake address (they are actually based in bristol) and this bristol address seems to be used for a great number of other businesses.  
 
if you search the internet, you'll find MANY other stories of how unscrupulous this company is!  
 
you can see from the above link that i am NOT THE ONLY ONE who has had their login details comprimised. this company is absolutely criminal.  
 
i can't describe how much misery this guy has put me through in the last day, having to change all my passwords/usernames etc...  
 
just search "mrmodchips" and "bad" on google, and see for yourself how terrible this shop is.

bad chip nightmare with mrmodchips  
 
They, or HE are cowards, who refuse to replace a bad chip, offer ZERO, and I mean ZERO, help in their so called "helpdesk" system, and will not even respond back to inquiries.  
 
Bought a chip from him..it's BAD. Simple enough? I emailed him, firmly stating I would like for him to TEST the chip, and when found troublesome, send replacement. Well, his response?......NO RESPONSE, and he DELETES my customer history with them, my login account information, and has EVEN gone so far as to "block" my IP from his website, banning me from even going there!! So, now, directly, I can no longer send him any sort of email for him NOT to respond to! The name? "mrmodchips.com"?...laughable! His slogan?....."we set the standard"?....... How exactly LOW is your standard "mrmodchips"? (Not that I am actually expecting a reply back from you!)  
 
PS..THEY EVEN USED MY LOGIN INFORMATION HERE TO CHANGE MY RESELLERRATING POST! I JUST FIXED IT BACK, AND HAVE CHANGED MY LOGIN DATA! Mrmodchips.com, are unethical losers, and to stoop to altering other's posts, is just plain PATHETIC.  

First of all I wish I'd checked out these reviews prior to placing mr order with MrModchips as I've now been scammed by them too.  
 
They claim to have shipped my order on 16th Jan but it never arrived. Things do get lost in the post so I've been fairly patient with them (waiting through a period of several weeks where their website was down and emails were deleted unread according to their autoresponder). When the website was back up I asked (repeatedly) for the tracking number for the delivery they made so I could check with Royal Mail that it was not being help at the local delivery office. After being ingored for a further week I finally got banned from using their 'help'desk system and told I had to conduct further communications by surface mail. They've relocated to Thailand since I placed the order so this is understandably more tricky.  
 
They claim to be processing the lost delivery through the royal mail procedures. I can't help but feel that their unwillingness to provide tracking details for the delivery mean they never actually sent it.  
 
AVOID LIKE THE PLAGUE.

the ps2 is dead after 3 days due to their installation. ask them to check and repair it but get refused. very bad service and expensive. do not do business with such rude guys

This review was modified by its author, ceefw, on 1/7/06 4:35 PM.

Ordered a modchip from MMC and sent it back becuase it was faulty, i was told 4 weeks later that it was working perfectly. I suggested that they test it again and they deleted my account. I now have trading standards involved and hope to sort this out.

ordered a qoob pro, gamebit, xecuter replacement case for my gamecube. the qoob didn't come with a wire harness, making the install impossible without a LOT of soldering and wire. the gamebit stripped within ONE use. i opened up a help ticket to try and straighten things out. about an hour later, i went back and updated the ticket with extra information about what the wire harness was, in case they tried to send be another usb connector cable on accident, and noticed they had changed my priority from "medium" to "low". i updated it and set it to "high". sure enough, come back another hour later, and it's back at "low". i updated with a particularly unfavorable, but not abrasive comment, something along the lines of ignoring me and not caring whether or not i was helped since they already had my money. in their defense, i DID say i would charge back what i paid for the chip and gamebit if they didn't get off their asses with the returns (faq said they waited 28 days to issue returns. what this probably means is that they wait for your bank to clear your monthly statement so it's a lot harder to get your money back, and makes it look like you waited until it broke to try and send it back. JUST A THEORY.) anyway, i get a response from them within 20 minutes. (finally!) the 'administrator' told me that i was lying about the priority switches that i saw with my own two eyes, so i was probably lying about the wire harness missing because they 'check each shipment 100%' (and apparently are unafflicted by human error), banned me from the help desk, closed my ticket, and if i wanted any help, i'd have to use surface mail. this doesn't help me any, seeing as they're from the UK and i'm from the US, so i promptly issued a chargeback with visa, and CCAVENUE can chew them out now for all i care. i've never encountered a less friendly store.

They, or HE are cowards, who refuse to replace a bad chip, offer ZERO, and I mean ZERO, help in their so called "helpdesk" system, and will not even respond back to inquiries.  
 
Bought a chip from him..it's BAD. Simple enough? I emailed him, firmly stating I would like for him to TEST the chip, and when found troublesome, send replacement. Well, his response?......NO RESPONSE, and he DELETES my customer history with them, my login account information, and has EVEN gone so far as to "block" my IP from his website, banning me from even going there!! So, now, directly, I can no longer send him any sort of email for him NOT to respond to! The name? "mrmodchips.com"?...laughable! His slogan?....."we set the standard"?....... How exactly LOW is your standard "mrmodchips"? (Not that I am actually expecting a reply back from you!)  
 
PS..THEY EVEN USED MY LOGIN INFORMATION HERE TO CHANGE MY RESELLERRATING POST! I JUST FIXED IT BACK, AND HAVE CHANGED MY LOGIN DATA! Mrmodchips.com, are unethical losers, and to stoop to altering other's posts, is just plain PATHETIC.

This review was modified by its author, fierygt, on 9/9/05 5:07 PM.

Horrible service.  
 
I ordered 1 dec. 2004. Haven't received untill today (8 jan. 2005). I contacted both Royal Mail and the Dutch postal service. They both don't have it.  
Royal Mail could be the curpret, but mrmodchips isn't willing to contact them until 30 working days (6 weeks!), even if Royal Mail states that the sender could start in inquary after 20 working days, which are over.  
 
They don't answer my mails and they deleted my account.  
 
Worst online buying experience ever.

If you want the short version: Horrible expirience and scamed.  
 
But.. I ordered 2 Xbox modchips from them.. After 10 days (website said 5 days ETA) i finally got my order.. Nothing to make a fuss about, i thought. Once i opened the package (after i payed customs and taxes of the TWO xbox modchips), i find out that i only recieved one.  
Grr. Well, what to do? Email them ofcourse, or try to call them. I did both. Phone wasn't answered, and emailes weren't answered either untill several days later(they say that they answer all emails within 2 hours on their website), i send them a third email (i already send annother one asking for a reply to my first one), saying that if i would not get an answer by noon tomorrow i would contact visa or the police and have my payment canceled. Surely enough, i got a reply shortly after, with some ridicolous explanation about how "the guy" had been on vacation or something very unbelivable and sounded very unprofessional. He asked me if i wanted the missing chip or a refund. I asked for the missing chip to be shipped at once. A week later, and 4 emails later, i haven't heard from him again. No shipping confirmation, no nothing, no reply to tell me what the status is..  
I've given up, now i'll be working with visa to ensure that this guy doesn't scam more people.