Fantastic in all regards! Special thanks to John Ingrassia. This guy went above and beyond the call of duty from my first inquiry (home speakers) to the last of multiple deliveries (whole new custom home theatre system that is the "bomb"). John saved my sanity and was so patient and knowledgeable about installation that I was able to avoid a huge geek squad fee -- and do the whole ins... Read More
Fantastic in all regards! Special thanks to John Ingrassia. This guy went above and beyond the call of duty from my first inquiry (home speakers) to the last of multiple deliveries (whole new custom home theatre system that is the "bomb"). John saved my sanity and was so patient and knowledgeable about installation that I was able to avoid a huge geek squad fee -- and do the whole install myself. John made the entire process (including the return of a too-short monster cable) a breeze and the result is honestly stunning. Lowest prices around, too. Can't say enough good things. Start to finish. Thanks again, John. Now I just wish I had more time to use the thing!
This review was modified by its author, cmanego2003, on
10/15/09 9:35 AM.
I orginally ordered a set of energy take classic 5.1 surround sound speakers from electronics-expo through amazon.com. I was excited to have the order confirmed since it said they only had 5 left. Unfortunately I was later contacted by the electronics-expo support team which informed me that they had sold out of the take classic speakers. Very upsetting news especially since I had friends coming over the following weekend and wanted to show them off. However instead of just offering to fully refund my money, the customer support member I dealt with offered to send us the more expensive energy rc-micro speaker set ... for the same price! He also promised we would have the speakers in time for our movie-night (which i seriously doubted). Well I was shocked when they arrived the next day. I highly recommend electronics-expo to anyone looking for great service and products.
After scouring the web I found the best price for a Panasonic DMR-EZ48VK 1080p Upconverting VHS DVD Recorder with Built In Tuner at Electronics-Expo. The product arrived on Oct. 19, which was a day sooner than the earliest expected date of delivery estimated by Amazon.com. I certainly will check out Electronics-Expo.com the next time I make a purchase.
I purchased a Garmin nüvi 205W 4.3-Inch Widescreen Portable GPS Navigator, I found the item great, the shipping super fast and customer satisfaction excellent. will shop again and again. thanks
Since the Panasonic TV I ordered was not available, they upgraded me to the newer current model at no additional charge...even though the G15 was worth more money.
Delivery was excellent and the driver even unpackaged the TV and plugged it in to check it out.
The setup was relatively easy and the picture is excellent.
There was several communications with Electronic-Expo via E-mail which was clear and concise and very timely.
This is the first item I purchased from them and surely not the last.
Electronics Expo is a 100% reliable and amazing seller. Upon purchase of Sound-Cancelling headphones from Amazon.com, they shipped immediately and were packaged perfectly in a way that protected the headphones. The speed of shipping was amazing, as well as the price!!! Good job!
Order was exactly as company described it, in exactly the condition described, very timely shipped, and reasonably priced shipping cost. I would not hesitate to purchase from this company again, and will check prices here prior to buying any new electronics.
I ordered this Sansa Fuze 8GB player from Electronics-Expo through Amazon.com. I corresponded with Electronics-Expo directly, and they were very professional. I recieved the product I wanted, for a good price, and delivery was very fast. I highly recommend them. I would not hesitate to deal with them in the future.
I purchased this on a Friday night and there were only 3 showing in stock. I received an e-mail on Monday morning that they were out of stock and offered me a free upgrade. I took the upgrade and the order was processed immediately. I received in good condition in the time frame I was given. The only confusion was in the delivery. I was contacted that the tv would be opened and inspected while the delivery people waited for me to inspect and hook up. That did happen because I would not sign but delivery people said that was not part of my delivery. I would purchase from this company again and would recommend to anyone
This is one of Amazon.com's merchants but rather than order through Amazon and have to deal with a middle-man return, I ordered directly from Electronics-Expo. I purchased from this co. based on all the positive reviews on resellerratings.com. I ordered a Numark USB turntable and received the item quickly and it was as advertised. I thought the order process a bit primitive-- website slow, not as secure as other sites..... but other than that good transaction and good price.
I made 2 orders with Electronics Expo, one of which I cancelled a day after submitting because it turned out I didn't need the item. The first order was for a Panasonic plasma TV. I got an excellent deal. Was $50 cheaper than any other place on bizrate but unfortunently it didn't include any extras like a free Bluray player. That order went very smoothly and the TV arrived on time and undamaged. The second order was for a Denon 2309CI. The deal was amazing as well but turned out the Bose system I bought didn't require a dedicated receiver. Cancelling the order went through properly but the reps on the phone (I called twice) made it sound like cancelling an order with Expo is a matter of probability and fortune. They said they'd try but couldn't promise anything even though I had made the order the evening before after they closed and called back only a few hours after they opened the next day. Luckily they were able to stop it and my credit card's balance was adjusted accordingly.
I think they are awesome for pricing and great for smooth product delivery. Customer service could use some improvements and the 20% restocking fee is a bit out of line given the impression they give about their ability to stop unshipped recent orders for you.
As long as you are definite in what you want, they are the place to buy from. If you are wishy-washy in any way, would be best to look elsewhere.