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Store Rating and Reviews Logic Supply

Homepage: http://www.logicsupply.com Shop Now at Logic Supply
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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ResellerRatings Elite Member
  
Six-Month Rating: 9.75 / 10
Six-Month Reviews: 20
Lifetime Reviews: 238
   
Lifetime Rating: 9.76 / 10 All Stores Avg.: 8.15
6.25 Pricing of Products and Services
9.13 Likelihood of Future Purchases
9.25 Shipping and Packaging
9.06 Customer Service
9.29 Return or Replacement
Show Reviews Read all 238 reviews below.
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COD
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Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
35 Thompson Street  
South Burlington, VT 05403
customer support email:
support@logicsupply.com
phone:
802 861 2300
customer support:
802 861 2300
business hours (est):
8.30am - 6.00pm Eastern Time Mon-Fri

FAX: 802 660 2898


Trust and Ethics Policy
 Logic Supply Customer Reviews - Page 3
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Reviews 31 - 45 of 240
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Somewhat Satisfied
Reviewer: Bighurk
Click Here to See the Profile for Bighurk

1/12/09 11:36 PM
Fast shipping but the instuctions that come with the DIY kits are hard to understand. I purchased a CarPC that has the mp-atx psu and they didnt send me the instructions for that, i had to go to a different website that shows the diagram.

Very Satisfied
Reviewer: freezer2b
Click Here to See the Profile for freezer2b

1/6/09 8:23 AM
I have bought items from LogicSupply for several years now - their prices are always competitive; reasonable and fast shipping. There technical support is excellent - providing informative and helpful replies to my questions within 24hrs...they even called me once to offer additional help without asking - talk about Customer Service!! I will definitely continue to buy from LogicSupply for my mini itx needs. Thxs!

Very Satisfied
Reviewer: Joeleldredge
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12/29/08 1:17 PM
Good company to work with. I have been very pleased with their service and support.

Very Satisfied
Reviewer: john_calley
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12/16/08 8:01 AM
I used this site because it was a lot easier to figure out what boards were compatible with which cases and how the specs compared than other sites I used. My order arrived on time and was in perfect shape and I built my machine with no problems (my first time).  
 
My only critique is that the description of the dual 2.5 to 3.5 HDD adaptor does not make it clear (enough) that it is only for IDE drives. I ordered SATA drives so it did not work for me. Unfortunately I'd already taken it apart before I realized this so I didn't try to return it.  
 
The above is minor. I found the site well organized and helpful and the ordering process was professional and smooth. I will use them again.

Very Satisfied
Reviewer: paulin
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10/18/08 10:24 AM
I was very impressed with the entire process. The support request was quickly responded to before I ordered about some questions I had on what I was buying. The order process was simple (checkout and all) and it was delivered very quickly. Overall I was very happy with LogicSupply. I'll definitely be using them again when I buy more Mini-ITX stuff.

Very Satisfied
Reviewer: jasm68
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10/5/08 9:26 PM
I have bought several items from logic supply on seperate occasions and their service has always been excellent. Fast delivery and great prices.

Very Satisfied
Reviewer: lliam
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9/26/08 9:25 PM
I work for Customer Service Organization for the Medical Imaging equipment manufacturer and I am very familiar with what it takes to provide customer satisfaction. I was surprised to receive an email from Tony the day after I asked for help. I was again surprised when John called my home, to follow up. And pleasantly surprised to hear a replacement part was being shipped out while we were talking on the phone.  
Excellent work guys Five Stars!!!

Very Satisfied
Reviewer: rskell
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9/23/08 4:30 PM
Without a doubt, the absolute best online retailer I work with. Prices are competitive, tech support is very personable and knowledgable and shipping charges are not abusive. Actually, this order arrived at my door less than 24 hours after ordering... and that was with the most basic shipping charge! We actually track shipping charges as a percent of product cost and Logic Supply is always in the top 10%. This verifies that the published product price is not depressed and covered by outrageous shipping charges. I wish all of my online purchases could be handled by Logic Supply. Maybe I'll sell my business and move to Vermont and apply for a job at LS- its gotta' be a great place to work!

Very Satisfied
Reviewer: Noffie
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9/11/08 9:52 AM
Prices are pretty average within industry for Mini-ITX boards - but the website is highly functional, and the sales team is very helpful with quantity ordering.  
 
Very Professional company.

Very Satisfied
Reviewer: Bill Buck
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8/29/08 5:26 PM
I have received prompt service from this vendor.

This review was modified by its author, Bill Buck, on 9/2/08 3:15 PM.

Very Satisfied
Reviewer: alsmith14
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8/21/08 4:45 PM
Excellent service, both over the web and via telephone.  
 
Unfortunately the system turned out to be defective... however the skill and responsiveness of the engineer, plus the communcation at each stage of the RMA process was second to none.  
 
I would have no hesitation in fully recommending this company - excellent service!

This review was modified by its author, alsmith14, on 9/8/08 1:52 PM.

Very Satisfied
Reviewer: ddayhere
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7/11/08 9:53 AM
Logic Supply was very good. I order my system and needed and non-standard setup. I asked for assistance and got it. I also had the information I needed to get me going printed on a page included in the box and while on the telephone a link was given to the same information.  
The order was received when promised. Everything was in the box and it all worked the first time I plugged it in.

Very Satisfied
Reviewer: cj5cowboy
Click Here to See the Profile for cj5cowboy

6/27/08 11:49 AM
The employees at Logic Supply are very helpful and AVAILABLE. This is one of the rare (if not only) times where I called the company with some questions about the new pico-ITX board I bought, had a very knowledgeable technician (in person) on the phone who could give me the exact info I needed in no time. I called a few times, for the board add ons etc with the same result. Doing research and get instant practical/technical answers is a HUGE time saver.  
 
Also, when I forgot to order a $4 cable and called a day later, Logic Supply didn't even think of charging me for extra shipping and and 'tossed' in the cable as a courtesy item.  
 
GREAT service, GREAT products, guess where I buy the parts for our next hardware projects at our university.  
 
Ron Croonenberg  
DePauw University

Very Satisfied
Reviewer: ilikecake
Click Here to See the Profile for ilikecake

6/20/08 3:38 PM
Excellent service. Ordered an open-box motherboard that came without an I/O shield. When I called and asked for one, they were very helpful and courteous. While they did not have the part, they offered to let me return (normally, no returns on open box) or refund me $10 for the missing part. I was happy with their service.

Very Satisfied
Reviewer: jcblanc73
Click Here to See the Profile for jcblanc73

5/30/08 9:20 AM
First, the navigation into the check out process was easy and clear. (one of the very fast check out).  
The response of the merchant is fantastic and fast. They help me to find the right product for me and they priced it adequately... I will definitively order more parts for my next project.  

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