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Store Rating and Reviews ChiefValue [a Newegg Inc. Company]

Homepage: http://www.chiefvalue.com Shop Now at ChiefValue [a Newegg Inc. Company]

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Six-Month Rating: 8.55 / 10
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Six-Month Reviews: 38
Lifetime Reviews: 634
   
Lifetime Rating: 9.27 / 10 All Stores Avg.: 7.91
8.14 Pricing of Products and Services
8.18 Likelihood of Future Purchases
7.70 Shipping and Packaging
7.21 Customer Service
8.33 Return or Replacement
Show Reviews Read all 634 reviews below.

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 ChiefValue [a Newegg Inc. Company] Customer Reviews - Page 41
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Very Satisfied
Reviewer: collinsc
(read my 2 reviews)
Click Here to See the Profile for collinsc

1/14/05 8:16 PM
I was a little leary of ordering from this company, because of all the bad reviews it got here on 10/20/04. But the reviews since then have been good, so I decided to take a chance. Besides, there price for the Sandisk Ultra 256 MB SD card was WAY lower than everyone else.  
 
So I ordered two cards on 1/11, which shipped on 1/12, and I received them on 1/13! And I received 4 emails keeping me informed of the progress.  
 
All in all, I can't think of anything that could have been better.  

This review was modified by its author, collinsc, on 1/24/05 10:14 PM.

Very Satisfied
Reviewer: jfdaddy111
Click Here to See the Profile for jfdaddy111

1/5/05 5:44 PM
I purchased $ 1200.00 worth of items from Chief Value (2 orders)( p5ad2-e mobo, p4 @ 3.4, kingston ddr-2,2 maxtor sata 160 hd,asus video card) and everything arrived in 1-2 days. Their prices were cheaper than ZipZoomFly, including overnight shipping .I was especially pleased when chief called me to verify credit card info, it seems my bank had no ph. # listed on my acct. Being a victim of credit card fraud twice, I appreciate their thorough verification, before having money taken from my acct. " Keep up the strict verification process" I will definately order from again, prices are low and staff is very professional.

This review was modified by its author, jfdaddy111, on 1/15/05 7:14 PM.

Very Satisfied
Reviewer: S-o-m-e-g-u-y
(read my 9 reviews)
Click Here to See the Profile for S-o-m-e-g-u-y

1/5/05 4:01 PM
Ordered the parts on Saturday night, and they were received by Tuesday afternoon! The site was very well layed out, and the packaging was outstanding. It's this sort of great customer service that will keep me coming back!

Very Satisfied
Reviewer: John XXII
Click Here to See the Profile for John XXII

1/4/05 5:22 PM
Outstanding service! Filled my order the same day and I had my digital camera in 2 days. After New Years I contacted them because they forgot to send the invoice (needed for rebate). They E-mailed it to me within an hour of requesting it. I'm very satisfied with their responses and rate them A++. I will deal with them again if I need anything they carry.

Very Satisfied
Reviewer: Requiemx42
(read my 4 reviews)
Click Here to See the Profile for Requiemx42

1/3/05 12:52 PM
I ordered a Foxconn/Casedge case and Logitech keyboard from ChiefValue. Ordering process was a breeze and I recieved my shipment in less than a week through FedEx Saver Express.

Very Satisfied
Reviewer: stootzes
(read my 7 reviews)
Click Here to See the Profile for stootzes

1/2/05 5:18 PM
EXCELLENT!  
 
I’m very pleased with this seller. This is my 3rd order and all have been perfect! You always know the status of your order. They send emails to keep you up to speed while they prepare to ship your purchase. Then you get the FedEx tracking number once it ships…this is how it should be~!  
 
Give them your email address and they will send you the daily special. These are killer deals! The last one was a Canon Color printer (IP 3000) for $42 total! Needless to say I bought it and it is outstanding for $42! It out prints a $250 HP and the ink is so cheap you simply won’t believe it! Genuine cartridges cost $5.95! Canon separated the ink tank form the print head so you buy just ink instead of the expensive print head!  
 
BUY FROM THEM…Period!  

This review was modified by its author, stootzes, on 2/27/05 1:30 AM.

Very Dissatisfied
Reviewer: msctrojan
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12/30/04 9:41 AM
Ordered an oem CDRW Drive and it shipped the same day and was delivered on time, although I discovered upon opening the box that they forgot to include the Nero burning software that was supposed to come bundled with the drive. I called them soon after receiving the delivery to try and get them to send the missing Nero to me, and they are very courteous, but not very helpful as they took two days and a handful of phone calls to even start the ball rolling on getting the Nero sent to me by finally sending an order for it to the warehouse to start the process of getting it shipped(If I ever see the software it will probably be sometime next year). The CDRW is pretty much useless without the Nero. I will not order from them again and will not recommend them to my friends and family either.  
 
Gist of my shopping experience:  
 
If you order something and everything is included and works, you'll be happy with them. If you ever have to contact Customer Service for an order, you'll avoid them from then on.

Very Dissatisfied
Reviewer: rstln76
(read my 2 reviews)
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12/20/04 6:51 AM
I purchased a digital camera from them on 9/16/2004. I shipped it to the office and billed it to my home. I get an email from them the next day telling me my shipping address is not on file. I know the address has been on file with my credit card company for months and I really don't feel like jumping through hoops to prove it to them, so I just cancel to order and go to a vendor I've used in the past. The camera cost me an extra $10 but it's worth it to avoid the hassle. The next day I log on to my bank account and find out chiefvalue has withdrawn the full $160 for the camera from my checking account! I paid for this with a Visa check cashing card. I called the company and they explained something about "holding the money as soon as I place the order" and "returning it soon". In all the 5 years I've been buying things online I've never seen anything like this, would not do business with them again, or reccommend them, and it looks like I may have to fight with them to get back the money they've basically stolen from my checking account!

Very Satisfied
Reviewer: davewhite
(read my 24 reviews)
Click Here to See the Profile for davewhite

12/18/04 12:05 PM
Ordered online late Saturday night.  
Received CF memory card Wednesday (3 working days) with free shipping. Same excellent price as listed on pricewatch.com without having to mess around with coupon codes, phone calls, etc.  
Product arrived in retail packaging with no damage.  
All companies should be so easy to do business with and fast.

Very Satisfied
Reviewer: yandros
(read my 3 reviews)
Click Here to See the Profile for yandros

12/11/04 5:47 PM
Great price, great experience. Item shipped quickly, and the order status was available online and was kept updated. Package arrived a day early. Detailed email invoice with tracking number was highly appreciated.

Very Satisfied
Reviewer: bendecker
(read my 4 reviews)
Click Here to See the Profile for bendecker

12/10/04 9:12 PM
I ordered a DVD burner from them. No attempt at an upsell; great communication (an email about what I'd ordered, another when it was shipped with a tracking number); very reasonable shipping rates; GREAT price!!  
 
My order arrived so fast, I couldn't believe it was from them. I will DEFINITELY order from them again.

Very Satisfied
Reviewer: carnspac
(read my 13 reviews)
Click Here to See the Profile for carnspac

12/9/04 7:29 AM
OUTSTANDING! i ordered a JUST released video card on Monday. while they stated 24-48 hours to ship, they shipped the SAME DAY!!  
 
i received my order on wednesday. WOW that was fast. the card works great, and was a full retail package.  
 
again, OUTSTANDING!

Very Dissatisfied
Reviewer: ruscles
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11/28/04 10:41 PM
I ordered on a Sunday, paid for overnight shipping. Held order for days, finally shipped and received on  
Friday. Emailed customer service, no response after 2 weeks, still waiting. Inexcusably poor experience.

This review was modified by its author, ruscles, on 12/9/04 10:33 AM.

Very Satisfied
Reviewer: vicbenson
Click Here to See the Profile for vicbenson

11/18/04 6:44 PM
This is my second order from ChiefValue.com and was a complete pleasure to deal with these guys! They ship so fast it's amazing. I ordered late on a Friday and it arrived to me the next Wednesday morning. Prices are awesome and I even got free shipping. There's not much more they could do except to give the stuff away for free and drive it in their cars to your house personally!  
I will be checking ChiefValue.com FIRST for my next electronics purchase.  

This review was modified by its author, vicbenson, on 2/24/05 7:44 PM.

Very Satisfied
Reviewer: G.A.T.A
(read my 2 reviews)
Click Here to See the Profile for G.A.T.A

11/10/04 5:35 PM
wow a company that makes a price mistake and honors it!!!!!!!! Excellent customer service (ask for edgar if you have any problems) and if it wasnt for stupid fedex denting the case in route this would have been perfect.

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