I ordered a PC DVD burner from ChiefValue. I realized it was an OEM burner which means no packaging, but I felt it was not new because there were Scotch tape marks on it as well as stickers which were scratched off. The plastic bag was also dirty and wrinkled. I have bought hundreds of PC-related accessories online before, so I feel I'm pretty good at distinguishing a return and a new item. I was upset about it enough that I e-mailed ChiefValue the same day I received my item. I would have returned it out of spite, but there's a restocking fee for returns. I only received an automated e-reply that CV received my e-mail.
I probably won't buy from ChiefValue again especially since you can get the exact deals from Newegg (which owns CV). I am really fond of Newegg. I trust them and I love their service. The only reason I made this purchase from CV was because they offered free shipping on this particular item and Newegg did not. Next time, I'll wait or just pay the extra few bucks for the premium service and prompt delivery I always get from Newegg.