I received a refurbished Asus mother board.  
and found out that it contained ONLY board.  
No accessory or manual, cable, connectors.  
So if you are novice, please be aware!

I didn't think it would be worth the time to do this (a $10 credit), but just looking through my email (and being bored) I saw a email that reminded me of one of the worst customer service experiences I've ever received.  
 
It all started when I ordered a jawbone headset from them and noticed it cheaper on Newegg. I called them to price match (as I was told Newegg was their sister company). They denied this over and over and long story short; after proving the cheaper price and them admitting Newegg was a related company, the woman named "Espy" I spoke to said she would refund the money but that she noticed that I wrote a negative review (the first version of this post) and basically implied that I would need to take this down or change it first (which I stupidly did). Well it's back up and I hope people know what a cheap and unprofessional company this is.

This review was modified by its author, azamjunejo, on 5/2/09 1:48 AM.

I have been ordering parts from Cheifvalue for many years now. I stumbled upon them originally through Pricegrabber.com. Since then I have ordered 98% of my parts online from them. Over the years I have only had one return. The products I have received have always been new and flawless except one item as i mentioned.  
 
I will continue to buy from Chiefvalue. Fast and reliable service. Better product pictures than most manufacturers have on their sites. I am always confident in what I order. I have even paid more for an item just to buy it through Chiefvalue. Thanks!

Chief Value was great when it came to prices, they were the cheapest i had found anywhere and i was ready 2 order, no second guesses, but when i recieved the item the item was everything i could ask for but the accessories that were supposed to come with it never came or werent right. When i wrote to coustomer service nothing was solved and no solutions were offered, which disappointed me very much.  
 
On a scale of 1 to 5 where 1 represents "Extremely dissatisfied" and 5 represents "Extremely Satisfied," how would you rate your level of overall satisfaction with Chiefvalue.com as an online reseller?  
3 - Somewhat Satisfied  
 
What Kind of products specifically are you going to purchase on Chiefvlaue.com?  
Bluetooth Device and Accessories  
 
What Kind of discount you are interested the most released by Chiefvlaue.com?  
3 – Free Shipping  
 
 
Where do you usually obtain sales/discount information of ChiefValue.com?  
 
ChiefValue Website Ad  
 
How likely are you to recommend ChiefValue.com to a friend or relative? Would you say the chances are  
Probably  
 
 
How likely are you to repurchase products and services from ChiefValue.com? Would you say the chances are  
Probably  
 
 
On a scale of 1 to 5 where 1 represents "Extremely dissatisfied" and 5 represents "Extremely Satisfied," how would you rate your level of satisfaction with ChiefValue.com in regards to customer service? [ ]  
3 - Somewhat Satisfied  
 
On a scale of 1 to 5 where 1 represents "Extremely dissatisfied" and 5 represents "Extremely Satisfied," how would you rate your level of satisfaction with ChiefValue.com in regards to product line and price? [ ]  
5 - Extremely Satisfied  

This is one piece of crap company. I order 2 32GB flash drives on 10/29/08 and the website site says it was in stock. Later, they claim it was on backorder and that my order would still be valid. Now, they say my order is canceled and if I want to reorder it is more than double the price for each one. Freaking crooks w/ their bait and switch tactics.

The hard drive was DOA. They made me pay for return shipping, and still have not sent the replacement drive. It's been over two weeks since my original order, and a week since I returned the drive.  
 
They said it will be shipped in 1-2 days, yet it has been 4 and there is no indication that it will ever ship.

I ordered a printer on 7/21/08 and my credit card was charged on that same day. Waited a week and tried to contact them about the order status and was told I would get a call back ASAP. 4 more days later I got a call that the printer somehow is no longer available and I would receive a refund. I would not consider to order from them again in the future.

This review was modified by its author, johnnyxyz, on 7/31/08 11:12 AM.

7 FULL DAYS after I ordered a 750GB Seagate hard drive. It's still sitting at step 3 of 5 waiting to be "packed" to ship.  
 
Order place: March 21, 2008  
Charge to my credit: March 24, 2008  
Waiting for it to be packed STILL: March 28, 2008  
 
That is absolutely ridiculous. ChiefValue might be a company of NewEgg, but it doesn't have Newegg like shipping speed.  
 
 
SO #: 12008667

This review was modified by its author, oceany, on 3/28/08 1:08 PM.

this is my first time to order from chiefValue.com, and it turned to be a bad experience after all.  
first, it took more than 12 days to ship my order, and that happened after I sent an e-mail to them (still i'm checking the mail box but can't find anything).  
second, they charged me about $800 before I send them the e-mail, then I checked the order status and found that the price of the orders is about $600,, which means about $200 for nothing.  
third, the products I order were available, now they are not available, which means I've lost my chance to have them.  
 
I wish this never happens to me in future orders.. so disappointed!!

This review was modified by its author, striker3344, on 3/2/08 3:23 PM.

Lousy, lousy service from this Newegg.com company called Chiefvalue.com. I placed an order that was in stock on 1/30/2008. By the time they charged my credit card, they were out of stock of the video card that I ordered. So they 1. Charged my card, BEFORE they shipped my card. They stated in the email that they didn't know when it would be back in stock. I decided to cancel the order because of this. Here it is three telephone calls to them later, and they still have not credited my bank account for their mistake. I love Newegg, but I will never order from Chiefvalue again.

This review was modified by its author, theskippur, on 2/11/08 12:16 PM.

Lowest price on the computer processor I was looking for at the time. Fast shipping, no problems.

Worst online shopping experience ever!!!! If you plan on purchasing items for gifts and having them sent to another address than your billing address--GOOD LUCK!!! I waited 2 days and several phone calls that proved unsuccessful!! Canceled my order!! Will never order from them again!! will not tell friends about this merchant!!! Avoid ChiefValue.com at all cost!!

Like a few others... I found my item was out of stock at newegg so I did a seach and came across chiefvalue that looked like new egg with simular prices but my item was listed as in stock. It cost a few more bucks in shipping over newegg but it was worth it to get my item. Well the next day my order is still listed as downloaded to warehouse. I use there online chat and while waiting for a reply why my order hasn't shipped I come here and read others with same experiance. Looks to me that if newegg is out so is chiefvalue no matter what it says about being in stock. They are one in the same as newegg but there website product tracking is not working correctly. DO NOT BUY FROM HERE IF THE ITEM IS LISTED AS OUT OF STOCK ON NEWEGG!! You will be just wasting your time and will have to wait days for a refund of your canceled order. Not a good company in my book. They could of emailed or at least state on there website they are having problems. JUST USE NEWEGG!!!!

I was very satisfied with my order. I placed an order for a Motherboard, The price was $10 less than anywhere else and there was a coupon for an additional $5 off. Everything was smooth as could be, I had the board in less than a week and here I type on the very computer in which it is now installed. Chiefvalue Rocks!!

This review was modified by its author, hermithe3rd, on 12/1/07 7:45 PM.

Two hours after I placed the order, they charged my credit card. Order status was "being downloaded to warehouse." Now 72 hours later, the status is still "being downloaded to warehouse." Hello!!!!!!!! When Bill Gates was selling his first Windows OS, I don't think it took him half this long to download a few hundred characters (which is the size of an order) over a phone line. You either have the item in your warehouse, in which case the item is then located, packed (sure you have to find a box first---but how long would that take?), labeled and shipped. Or the item is out of stock. You ought to refund me the money and give me the option to cancel the order. I paid for the shipping too. At buy.com (which I enjoy using) they often ship my order within a few hours so I can receive the order the next day. AND I did NOT even pay for the shipping (because I used the free budget shipping)! This is my FIRST and LAST order with chiefvalue (which is much worse than the average individual seller on eBay). I am so utterly dismayed by this most unpleasant online shopping experience. Since it's Saturday morning, it is almost repugnant to think that I'll have to wait at least 48 hours, or worse yet, 72 hours (if they don't wake up on Monday because of over-indulging weekend activities).[They finally voided my order, at my request. But they did NOT refund me the charge. They also didn't send me a confirmation of the voiding. They charged me at Step 2. But per they policy, which is on their website, the charge should NOT happen until Step 3. They are really fu*ked up. I'll report them to BBB if I don't get my money back.]

This review was modified by its author, whocares_idont, on 9/25/07 10:23 AM.