My goal was to rebuild a system for my son before Christmas. I checked the stock and ordered a notherboard, a burner and a processor. The prices were great. I placed the order on the 2nd and they didn't even pack it for shipping until the 8th. I finally got it on the 15th and they did not include the motherboard. I have documented 34 calls to them at all hours of the day and NOT ONCE did anyone pick up the telephone at their local or 888 numbers. I got one response from 4 e-mails and that was not automated. It simply told me that the order was shipped.  
Why wouldn't they call me if I ordered the components to build a system if the key ingredient was not available? I still have had no satisfactory response.

BAIT-SWITCH! lists bunch of low-ball items to get you to come to the website but items always out-of-stock and will not accept back-orders.

Ordered a refurbished X800 Pro card--- $302 including 2 day air shipping. I ordered the card on Thansgiving (Thursday) and had it by the following Monday. The card is in excellent condition and has all the essentials that come with the retail version. About the only thing I could complain about was that they didn't send me an email to confirm shipping, but they're telephone customer service was very helpful and polite. Great company--- will buy from them again.

This is a great place to shop. I have been buying from them for almost a year now. I have over 44 orders to date that I have placed with dumpinggoods. Out of all 44 orders, I have only had 1 minor problem with a hard drive. I contacted their customer service and was promptly taken care of. The customer service department is very professional and the quality of the hardware has been outstanding. The prices are always some of the lowest on the internet. I can't find another company that I would recommend more for service, pricing and products. They don't have everything, but the selection is good. The specials they run on cases are unbeatable. I am a loyal customer for life. I just wanted to let people know that these guys are more than fair with their customers and have always provided me with excellent service. I highly recommend them to anyone.

Ordered 4 new ATX cases, 2 'refurbished' motherboards, 2 cdrom/floppy drive kits. After waiting 5 days for a shipping confirmation and not receiving one, I called customer support inquiring to the status of the order. Lady couldn't find anything on my order, promised to email me back with what she found out, never heard back from her. 2 days later I get automated shipping information, all arrived 10 days later. ATX cases and cdrom/floppy drives in good shape but the 'refurbished' motherboards are a farce. Clearly they are not refurbished in any way, one of them looked like it had been pulled out of the worst computer environment imaginable. Grime covered the entire surface with the plastic yellowed from exposure. Four of the main capacitors were also bulging at the top, kind of hard to miss for a 'REFURBISHED' board. First and last purchase for me from Dumpinggoods.com.

I bought cheap refurbished case with a PSU. The case look almost brand new, but the powersupply was dead and it was some 250w no name brand that isnt even on case manufacter's website. I emailed them about it 3 days ago and havent heard anything yet.  
 
I wouldnt order anything that can easily be broken or something that CAN die soon like a hard drive or a monitor.

Purchased an ABIT AI7 motherboard for only 68 dollars, including shipping. I had heard stories about people missing accessories and such, but I received EVERYTHING and in perfect working condition. I am definitely gonna try and order stuff from them again.

Well, I bought a motherboard, 512kb of RAM, and a processor from DumpingGoods.com. So far, I THINK the mobo and RAM are fine, but I can't really test them without a working processor, and the processor is about as useful as a block of sand. DumpingGoods doesn't seem to answer emails at all, but they are very polite on the phone, and it's a free call... so whatever =) One of the few companies I've contacted that actually speak English fluently. I'm not completely satisfied with the service, I paid for 2 day shipping, wanted the computer up and running ASAP, now I have to wait for RMA to go through, and it's friday.... can't ship the processor back till monday.... SOB... I hope they make this worth my trouble. Depending on how this is handled, I may or may not buy from them again in the future. I do have an RMA number and I have repacked the processor, just waiting to send it back. Cross your fingers and pray for me guys. Let's see how DumpingGoods handles OEM processor returns. =/  
 
I received a call and email from dumping goods today, I am very pleased with the way things are turning out. Excellent store, would buy from them again.  
 
_____  
I received the second processor today, it doesn't work either. Seriously dissapointed. I guess I'll just call it quits and take the loss, as I doubt they'll help me any further. I won't buy from dumpinggoods.com again, at least nothing delicate like a processor.

This review was modified by its author, Drakequest, on 10/6/04 1:55 PM.

Ordered 2 ATX cases from them on the 8th for a total of $36 shipped. They arrived quickly, on the 14th and in good shape with plenty of hardware. In the case of the more complicated case it included detailed instructions on assembly. Both cases were in new condition(or so close to new condition I couldn't tell).  
 
They sent email confirmation for the order and a timely Fedex tracking number.  
 

This review was modified by its author, glitchTN, on 9/14/04 5:59 PM.

Thought I received a good deal on a particular item but it arrived incomplete and they've not yet responded with a fix. Buying the replacement myself made the purchase average at best. Would not recommend this vendor for poor quality control and poor C/S.

Ordered a Matrox G400 dual head 16MB video card for a very good price. When I received the package, it contained the wrong Matrox video card (a G450). The tv out adapter I purchased from Matrox does not support the G450, so I wrote an email to customer service to try to resolve the problem. I explained that time was of the essence, yet I never received a reply (after over three days of waiting). That seems pretty unacceptable to me. Luckily the card was not that expensive, so I can chalk it up to experience and never order from dumping goods again.

I’m quite satisfied with the products I have purchased from this company. I have had nothing but pleasant experiences with their personal, and great product. As noted in other posts, people should read the product description in detail so that they better understand what they are purchasing. I will continue to purchase from this business. I recommend Dumping Goods site to all my friends, co-workers and relatives for there refubbed and NEW product needs!

Ordered two rackmount cases  
RMC4L-4U w\ 300Watt Hot Swap PSU for $147  
and a SUPERMICRO SC822I-300LP 2U Server Case w\ an Ablecom 300Watt for $92  
both where new in factory containers with full hardware  
and the Supermicro shipped with rails  
 
Also picked up a Pinnacle Pro One RTDV capture card, but I had to get the return period extended twice inorder to test it (it failed) I got the RMA and while it took a little while to get credited, they where real nice throughout the process  
 
Its obvious to me that the majority of the dissatisfifed customers here are those that failed to read or understand the terms  
 
Im extremely satisfied, and only wish the Capture Card had worked out ($287 for a $700 list card)  
 
Have gone out of my way to recommend them to others, I gather these guys specialize in open box and returned items from other retailers (at least in the refurbs), as such due diligence on the part of the buyer is called for, hold up your end of the bargin and keep them apprised of the situation you you should have no problems ;)  

Ordered 4 Gigabyte 7N400PRO2 motherboards.  
No accessories (usb connector, firewire connector,  
audio connector) were included with 3 of them.  
No reply to emails. Ugh, no more business from me.

Purchased refurbished ASUS V9280 GeForce4 Ti4200 128MB video card at a good price ($55)...website FAQ page very clear on policies regarding refurbished products...I called to see if they would confirm that the card was a factory-refurb and was told it was...I placed the order assuming I would receive a brown box with card only, and was delighted to find I was shipped a full retail box (with all accessories and software)...I'll certainly deal with these guys again. Caveat emptor...but these folks seem honest and fair. I'm quite pleased.

This review was modified by its author, freeunities, on 7/12/04 3:09 PM.