This is my first time buying from shoebuy.com. I found several models of shoes in stock in my hard-to-find size, from the brand I was looking for. Excellent prices, particularly with a 20% discount offered on the weekend. I ordered on Sunday and received the order today, Tuesday (with free ground UPS). Very pleased.

I am quite delighted with the customer service I received from shoebuy.com. Shoes shipped to me had a blemish, and I offered to accept the shoes with a partial discount/refund. The rep responding to my email was quite apologetic, and wanted me to know that such a lapse in quality was not acceptable to them. They agreed to my offer. Win-win encounter in my book. I'll shop there again.

Great prices.  
Great customer service.  
Great return policy.  
 
A pleasure to do business with.

I see many negative reviews on shoebuy.com. However, my personal experience is very positive. The order was processed and delivered very fast, as promised. The communication with Customer Service on the status of my order was also very satisfactory. So, everything is fine and I am very please with their service. I think I will shop there again next time.

Great store and great deals. They don't play games with coupons like Ebags. Ebags needs to go away. I highly recommend.

This is my second experience with this company, and I have been impressed both times. I have made two returns--both with no hassle. Each time, it was my fault -- for getting wrong size once and wrong style once. Orders filled fast--returns handled equally fast. I work for an internet retailer--I know all of the pitfalls, and I think these guys have done quite well for me.

Shoebuy.com is the best company I've dealt with for internet sales. I had to return the first pair I ordered and they immediately e-mailed me a return shipping label.My credit card account was credited back the same day they received the shoes. Both times I ordered I received my shoes in 3 days with free shipping. I'll be ordering my shoes from them in the future.

I was surprised to recieve my order in three days with free shipping and the discounts they offer on their site made this one of those deals that is to good to be true, I was waiting for one of those out of stock notes. But here it is in my hand, with no hassles a Kangol beret the real thing. I will definetly give this store another go.

Ordered on Sunday, 9/21, shoes arrived Wednesday 9/24. Confirmation e-mail and tracking info was also sent in a timely fashion on Monday afternoon.  
Shoes were actually sized as advertised which was a relief, I usually end up sending them back for being too narrow. They seem to carry plenty in my size so I'll probably do business with showbuy.com again soon.  
One minor complaint: they need to put a "logon to my account" button on the top of their page next to the "view cart" button the way most online stores do. I don't know how I managed to find their "logon" button but I'm glad I bookmarked it.

Shoebuy.com is very good i like this site. I got 5 order from them and i want to buy some more

I ordered a pair of ladies Reeboks for my wife from Shoebuy.com. The shoes were originally $59.99 but I Googled and found a 20% coupon, and I also signed up to Shoebuy, which gives 10% off on your first month of orders. I was pretty sure that these discounts would not stack because these types of savings rarely do, but they did! So I ended up getting these for $42.80 (a savings of $16.75). I was also pleased to see that the shipping was free.  
 
I ordered these shoes on Sunday, August 24, 2008, in the late evening, and received them on Friday, August 29, 2008-- Not too bad for free shipping, I thought.  
 
The shoes arrived very well packaged and in perfect shape. My wife loved them.  
 
All in all, I was very pleased with my purchase from Shoebuy.com and will shop there again. Highly recommended!

I recently ordered two pairs of shoes from shoebuy.com and I am very satisfied with both transactions. They both came promptly and I was able to track their expected date of delivery via the provided tracking number which makes things very convenient. One pair of shoes that I ordered didn't fit so I had to exchange; it wasn't a hassle at all and I was worried about it after reading some of the more negative reviews below. They paid the return shipping and send a confirmation when they received the return. It was fast and easy. I would definitely shop with shoebuy again.

Ordered shoes from the store for the first time.. THese were not available in nearby local stores. But I knew the product that I wanted to buy.  
 
Although they say on their website that the shoes will ship in 5 business day, It got shipped the following day itself.  
 
and I received it fairly quickly. Very satisifed with the complete transaction, and good price too.

This review was modified by its author, stockthem, on 5/22/08 2:20 AM.

So far, I have placed three orders with Shoebuy. I've been very impressed on all occasions. Their prices are great. Make sure to take use of coupon codes that you can find simply through Google. There are also a lot of Cash Back opportunities to be had. I will try on the shoe and check the colors at a retailer before making a purchase on ShoeBuy, so I have never had to deal with returning any merchandise. Free shipping can be slow. An order I placed very late on the day April 27th was not shipped until May 1st, and not delivered to me until May 6th. There are options to upgrade the shipping for a cost though. I would highly recommend ShoeBuy based on personal experience!

I can't believe the negative reviews here.I found shoebuy when I was looking for my favorite running socks. They were way cheaper then anywhere else. They arrived quickly and as ordered. Next I saw that an employee discount program at work offered 10% off. I ordered cowboy boots from them and got a discount they were running at the time AND the discount from my job. They boots arrived quickly and I loved them. Next I ordered a gym bag and some Crocs. Again I got some discounts. The Crocs were too big. They happily took them back and made sure I still got the discount on the right size. Very accomadating and again fast delivery.  
Sunday I ordered some hiking boots and found them cheaper elsewhere. I sent along the web site, with a screen shot of the page with my size and the price. Today when I hadn't received email yet I emailed customer service and within an hour had a confirmation that they had received the other request and were crediting my account. I am loving Shoebuy.com. Give them a shot, maybe they are responding to previous negative reviews but so far I am 4 for 4.  
 

This review was modified by its author, hallycat, on 4/11/08 4:31 AM.