I will never buy anything from this place again. This order was placed on backorder and the item would not be available for approx 2 weeks. Not a big deal, I called in and cancelled the order. The woman took my info and said my order was cancelled and apologized for not having the item in stock. 10 days later a box shows up on my porch. Well it was the cancelled order. I called and said this was cancelled and no big surprise, they have no record of me calling. Go figure. Well I have to pay to ship this back and get my refund. Real nice. This place can get bent as far as I am concerned. I will get the word out on this crappy service.

I had some promlems with payment from Australia to USA for some reason which with help from OpticsPlanet was finally sorted out

Delivery was faster than expected and OpticsPlanet provided order status and shipment tracking information.  
A very each transaction. I will use them again.  
 
Item was just as expected without problems.

Super price and service, Free shipping. Wow! Great job Optics Planet. 100% satisfied

Best prices and excellent customer service with extremely fast responses to inquiries.

Good communication,friendly helpful staff, fast efficient service, no hesitation in recommending OpticsPlanet.

Fast delivery,huge amount of products,great prices.

Fine, compact, low cost spotting scope. This scope is very handy at 20x for range work. Higher power is unnecessary, and with tripod attached it takes up very little space in a shooting bag. It's low price allows anyone to have a scope at the range.

Excellent to deal with. Easy to use web site. Prompt shipping.

such a great deal, I am so happy with the product and also with opticsplanet, fast shipping, no problem

Great prices. Reasonable processing/ship times even though item was initially out of stock. No hesitation to purchase from them again.

On Sept. 22nd 09 I purchased a Night Owl Monocular night scope from OpticsPlanet.com on-line. Shipping was very prompt as I received the Night Scope 7 days later on Sept 29th. Item was well packaged for Safe delivery, as it is a Shock Sensitive peice of Equipment. The Night Scope is as Stated on the website, and works to my Full Satisfaction meeting all my Expectations. Anyone wanting to Purchase any Items from OpticsPlanet.com should do so with No hesitation. Very Professional and Prompt Company to do Business with. OpticsPlanet.com gets my Full Recommendations AAAAA++++  
....Thank You....  
............Sincerely Dean Schwab...10/07/09

Worst experience I possible.  
 
Check the email to your company for detail.  
 
In short half of your staff are doing a great job and the others will destroy your business.  
 
You know who they are........train them up or let them go.  
 
Also, recommend that you provide sales agents with item number cross reference numbers for products from Butler Creek.  
 
I am totally dissatisfied with your company after having great experiences with previous orders.  
 
I'm going back to Midsouth.  
 
That's just business.  
 
Good luck to you and to all your staff.  
 
Thanks.

WOW!Thanks this seller very much for best deal and service! Best introduced product information, fast shipment, proper packaging, what else can I say? - smooth deal and best impression! Highly recommended to have a business with this guys! Good luck!

I was very pleased with the service and response time I got from you. I would definately purchase items from you in the future.  
Thanks for the great service.