Thank You for providing a quality product at a great price. Dealing with your website was totally hassle-free and I received my order quickly. I will recommend your website to others and will be a repeat customer.

I purchased a "Bolle TRU Rx Snakes Recoil Sunglasses" from the OpticsPlanet.com store.  
Everything went flawlessly, ordered on Oct 4 shipped on oct 14 arrived in here in France on Oct 19. The sunglasses RX correction is great.  
Thank you for the fine job.

I am very pleased with the binoculars (Nikon 16x32 Marine StabilEyes VR Binoculars -8214) that I ordered from OpticsPlanet.com. They will be used for general purposes including star gazing. They were slightly larger in overall size than I expected but that is no problem. I'm impressed with the larger number of stars I can see and look forward to going to a locale without my town's light pollution.  
I have since ordered the tripod adapter (Nikon Binoc-U-Mount Binoculars Tripod Adapter 820) to give even more stability (and relief from having to hold the binocs) when stargazing. This item has been out of stock recently, so am waiting to hear of its shipment - soon, I hope.

Worst nightmare..  
it is said that 1-3 days  
I am still waiting for more than 2 weeks now  
I didnt get good feedback  
mostly ready made emails and automated replies.  
I sent more than 10 emails , and phone calls  
and I may not get it by the time  
NOT good customer service  

I have always been please with the quick postage and good prices; however the international postage rates are equivocally calculated as customers are required to pay US$22.50 for each pair of sunglasses.  
 
In my case, I have ordered 8+ pair of glasses in the past year and paid more than US$180 in postage. The problem with this is that when I have ordered 2 or 3 pair of glasses at a time, I have had to pay the shipment amount for EACH pair of glasses; meaning that an order containing 3 pair of sunglasses costs me US$67.50 in postage (3x $22.50). HOWEVER, the 3 pairs of sunglasses have been sent on each occasion, in one package marked "postage US$29.95". This means that I am being overcharged for postage.  
 
After my first multiple purchase of sunglasses, I noted the amount of postage I paid and how much it actually cost Optics Planet to post the package ($22.50 difference - my loss).  
 
Before placing my second order, I requested a discount on postage in view of the amount I had paid for the previous order - and the fact that the glasses had arrived together in the same parcel costing Optics Planet half what they had charged me. I was refused a postage discount, when I requested it by online chat with OpticsPlanet customer service; by numerous emails to OpticsPlanet sales and customer service departments; and by telephone from Australia to the OpticsPlanet in the USA.  
 
Very disappointing and a breach of trust (apart from a dubious trade practice of requiring customers to pay $22.50 per item x3 - $67.50, but only paying $29.95 for UPS postage to the customer).  
 
The reasons given to me - for not being able to review and combine the shipping rates to Australia were: "The shipping cost is accurate and will not change as it will cost that much to ship. All of the items on the order will ship at the same time when RX item is complete and ships to us from the lab".

Fast Shipping! Great Packing! Quality Merchandise! Good Price! A+

Opicplanets is a great place to buy all your sporting optics on line. They complete lines of the most popular brands with great technical information for each item. They are prompt in shipping and have a no questions asked returns policy as long as the product hasn't been damaged by the consumer. I'm glad I found them and will no longer shop for optics in sporting goods stores, they beat all prices I've found and their service is excellant. they even have a "live chat" functon so you can ask questions on line and get intelligent answers. Opticsplanet is the greatest !

This review was modified by its author, Barry Boney, on 10/28/09 2:10 PM.

Service was fast and uncomplicated.  
The product, Nikon 12x42 TeamRealtree Monarch Binoculars 7526, have turned out to be an excellent choice for an extremely low price compared to other optics of this quality.  
They are relatively light, the optics are clear and sharp.  
With the rebate of $50.00 it's an impressive deal.  
I purchased other items from Opticsplanet with the same excellent results.

Excellent communication from the vendor regarding back order of the merchandise with the immediate option to cancel the order or order another item as a replacement which was astonishing. Almost immediate response to my e-mails and great notification when the product shipped. Products were excellently packed and of superior quality. Optics Planet was undoubtably the best online purchase experience I've ever had, I will recommend them to others and definately use them again for their incredible service and great prices. Thanks Optics Planet!

Nice holster seems to be put together very well.

Very impressed with the service provided by OpticsPlanet.com. The order was filled and shipped within one week (although I was notified that the items were out of stock), and was accurately shipped per my instructions. The quality if the Leapers product was much higher than expected. A very pleasant on-line shopping experience; I will be a return customer.

Although my most recent order was placed on back order when I made it, I have yet to have a problem with either my order or the product I've bought from OpticsPlanet. Delivery status updates, receipts, confirmations, etc. never leaving you guessing as to where your order is in the "pecking chain." OpticsPlanet is always one of the first sites I check when online shopping.

Everery thing worked out ok except I was told that the offset rings would be included with the set. They were not. I had ordered fast ship and paid $20 extra so my son could use the gun for hunting. When the rings arrived without the offsets we had to order the rings and wait for them to come before could mount the scope. Quit an inconvenience. Thank you Gordon

Opticplanet have the best service . If you have any of the questions they will help you righaway.I E-mail them today and they reply me the next day. so i would like to deal with them.I just buy a leupold scope 3-9x40mm at opticplanet.It works perfect for my ar-15.

This review was modified by its author, sky_bird_168, on 10/14/09 6:54 PM.

They always have great prices, sales, and free shipping on most orders; so you really can't beat that. I'm a frequent customer. I ordered WileyX Drapht frames with prescription transition lenses. This was the first time I ordered prescription sunglasses online, and the process was easy and the glasses are outstanding. My only critique is that the WileyX Drapht lenes are curved and throw off the presciption slightly on the inside of the lens, I think they should invest some time into correcting this deviation. The color, clarity, and transitions work flawlessly. They made the glasses and shipped them much quicker than expected. I'm very pleased with the product and outstanding price. I plan to use Optics Planet to recommend to my clients prescription & eye protection needs.