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Store Rating and Reviews OpticsPlanet.com

Homepage: http://www.OpticsPlanet.net Shop Now at OpticsPlanet.com
Six-Month Rating: 8.56 / 10
Six-Month Reviews: 317
Lifetime Reviews: 699
   
Lifetime Rating: 8.43 / 10 All Stores Avg.: 8.15
7.26 Pricing of Products and Services
8.00 Likelihood of Future Purchases
8.22 Shipping and Packaging
7.67 Customer Service
6.21 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 699 reviews below.
  

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 OpticsPlanet.com Customer Reviews - Page 2
Page 2 of 46sort reviews by:
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Reviews 16 - 30 of 687
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Very Satisfied
Reviewer: kharrison53
Click Here to See the Profile for kharrison53

10/27/09 10:33 AM
This was my 1st purchase from OpticsPlanet.com. The site was easy to use and well organized. The items are priced well and shipping was fast. I would order from them again.

Very Satisfied
Reviewer: tomadams
Click Here to See the Profile for tomadams

10/26/09 5:30 PM
Ordered on Wednesday through tactical-store.com, apparently an affiliated business, got the package on Friday. Very competitive prices and fast, fast shipping! Didn't get an e-mail confirmation, but was easily able to track the order through their web site. Would definitely order from again.

This review was modified by its author, tomadams, on 10/26/09 5:31 PM.

Very Satisfied
Reviewer: chrismungall
Click Here to See the Profile for chrismungall

10/26/09 5:18 PM
1. Their scope was the best value.  
2. The shipping cost was zero.  
3. They included a free LED flashlight.  
4. The scope arived quickly, well packed, with original shrink wrap and in perfect condition.  
5. I've ordered from these people in the past and have always been happy with their service.  
 
They rate a 10 1/2 out of 10.  
 
Great job, Optics Planet.com.  
 
Thank you very much.

Very Dissatisfied
Reviewer: dobenhaus304
Click Here to See the Profile for dobenhaus304

10/25/09 9:12 AM
service was very slow. Communication was great, they will talk to you and are helpfull. In the end i did not recieve the right item, but there is no way im going to wait for them to get it right. It took them a month to get my full order to me and then one of the items was a different brand. Please do not waste your time with this company, take your money somewhere else.

Very Satisfied
Reviewer: darkcrystalx
Click Here to See the Profile for darkcrystalx

10/25/09 12:44 AM
Absolutely fantastic product, great prices, good shipping.

Somewhat Satisfied
Reviewer: robe619
Click Here to See the Profile for robe619

10/23/09 12:24 PM
Good experience overall. I received an email that one of the three items ordered was on backorder so the entire order would be delayed. I called and ask to remove the one item and ship the rest of the order. They did so and items arrived promplty and without errors. Would buy from them again but I would call first to check if the item is in stock. It is frustrating to see an item listed for sale but nothing indicating that it's not in stock.

Very Satisfied
Reviewer: tfrankovic
Click Here to See the Profile for tfrankovic

10/23/09 8:43 AM
Upon advice from your customer service I purchased this holster and am pleased to say it is the best holster i have ever owned. I am a retired police officer and have had many holsters but none compare to the BlackHawk Serpa. It's active retention is the best I have ever seen. I would highly recommend this holster. Thank you for a quality item.  
Tom Frankovic

Very Dissatisfied
Reviewer: wLazar0
Click Here to See the Profile for wLazar0

10/23/09 1:58 AM
Buyer beware...  
 
I ordered sunglasses, Spy Optics Hielo, for $64.12, as advertised on their website. The next day, they cancel my order, email me stating there was a pricing error and offered me a pitiful $5.00 off the new price.  
 
I haven't called them yet, but any company that wont honor their advertised price, even if it was an error on their part, is probably a company with some service of issues.  
 
--- update 10/25 ---  
 
I called them on 10/24, and their CS stated they will not honor the original advertised price to preserve their profit margin.  
 
I have sent an email to their executives to inform them of my experience. I guess I'll find out if they truly stand by their 100% satisfaction guarantee.

This review was modified by its author, wLazar0, on 10/25/09 5:36 PM.

Very Dissatisfied
Reviewer: skierharry
Click Here to See the Profile for skierharry

10/21/09 5:23 PM
My product was great and the service was good until I received it and there was substantial collect on delivery charges. I know there is no duty on a radar gun coming from the US to Canada although there was about 11 dollars sales tax that I expected. But there was another 30 dollars I had to pay before receiving my radar gun! 30 dollars extra on a 70 dollar product! Most people would call that ridicules but opticsplanet.com calls them normal and that they can’t be responsible. DO NOT BUY ANYTHING FROM OPTICSPLANET.COM THEY WILL STEAL YOUR MONEY AND NEVER GIVE IT BACK. Worst part is they give you a generic response when you contact them and don’t help you figure out what the charges are. THUMBS WAY DOWN

Very Satisfied
Reviewer: KanonDillard
Click Here to See the Profile for KanonDillard

10/21/09 3:07 PM
best online shopping store it is very curtious and shipping is great.emails are very helpful and decisive wonderful just wonderful

Very Satisfied
Reviewer: mike62
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10/21/09 5:29 AM
Very fast shipping and the price was the best.

Very Satisfied
Reviewer: devilFaust
Click Here to See the Profile for devilFaust

10/20/09 2:03 PM
I have to say I was incredibly impressed with this optic. I was looking for something in the cheap range for a Spikes Tactical AR .22, and this fit the bill. While the price was cheap, the quality is not. The dot is very bright, the 2x magnifier does a great job, it was incredibly easy to zero in, and most importantly it holds a zero perfectly. The mounts are rock solid as well.  
I've recommended this to a few people I know who are on a limited budged for rifle glass.

Very Satisfied
Reviewer: molnarshannan
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10/20/09 10:25 AM
Quick shipping, great product - would recommend to friends

Very Satisfied
Reviewer: shellder
Click Here to See the Profile for shellder

10/20/09 8:43 AM
Item received in very short time and in perfect conditions. Thank 'you and at the next!

This review was modified by its author, shellder, on 10/20/09 8:48 AM.

Very Satisfied
Reviewer: kpingel
Click Here to See the Profile for kpingel

10/20/09 8:13 AM
Thank You for providing a quality product at a great price. Dealing with your website was totally hassle-free and I received my order quickly. I will recommend your website to others and will be a repeat customer.

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