This was my 1st purchase from OpticsPlanet.com. The site was easy to use and well organized. The items are priced well and shipping was fast. I would order from them again.

Ordered on Wednesday through tactical-store.com, apparently an affiliated business, got the package on Friday. Very competitive prices and fast, fast shipping! Didn't get an e-mail confirmation, but was easily able to track the order through their web site. Would definitely order from again.

This review was modified by its author, tomadams, on 10/26/09 5:31 PM.

1. Their scope was the best value.  
2. The shipping cost was zero.  
3. They included a free LED flashlight.  
4. The scope arived quickly, well packed, with original shrink wrap and in perfect condition.  
5. I've ordered from these people in the past and have always been happy with their service.  
 
They rate a 10 1/2 out of 10.  
 
Great job, Optics Planet.com.  
 
Thank you very much.

service was very slow. Communication was great, they will talk to you and are helpfull. In the end i did not recieve the right item, but there is no way im going to wait for them to get it right. It took them a month to get my full order to me and then one of the items was a different brand. Please do not waste your time with this company, take your money somewhere else.

Absolutely fantastic product, great prices, good shipping.

Good experience overall. I received an email that one of the three items ordered was on backorder so the entire order would be delayed. I called and ask to remove the one item and ship the rest of the order. They did so and items arrived promplty and without errors. Would buy from them again but I would call first to check if the item is in stock. It is frustrating to see an item listed for sale but nothing indicating that it's not in stock.

Upon advice from your customer service I purchased this holster and am pleased to say it is the best holster i have ever owned. I am a retired police officer and have had many holsters but none compare to the BlackHawk Serpa. It's active retention is the best I have ever seen. I would highly recommend this holster. Thank you for a quality item.  
Tom Frankovic

Buyer beware...  
 
I ordered sunglasses, Spy Optics Hielo, for $64.12, as advertised on their website. The next day, they cancel my order, email me stating there was a pricing error and offered me a pitiful $5.00 off the new price.  
 
I haven't called them yet, but any company that wont honor their advertised price, even if it was an error on their part, is probably a company with some service of issues.  
 
--- update 10/25 ---  
 
I called them on 10/24, and their CS stated they will not honor the original advertised price to preserve their profit margin.  
 
I have sent an email to their executives to inform them of my experience. I guess I'll find out if they truly stand by their 100% satisfaction guarantee.

This review was modified by its author, wLazar0, on 10/25/09 5:36 PM.

My product was great and the service was good until I received it and there was substantial collect on delivery charges. I know there is no duty on a radar gun coming from the US to Canada although there was about 11 dollars sales tax that I expected. But there was another 30 dollars I had to pay before receiving my radar gun! 30 dollars extra on a 70 dollar product! Most people would call that ridicules but opticsplanet.com calls them normal and that they can’t be responsible. DO NOT BUY ANYTHING FROM OPTICSPLANET.COM THEY WILL STEAL YOUR MONEY AND NEVER GIVE IT BACK. Worst part is they give you a generic response when you contact them and don’t help you figure out what the charges are. THUMBS WAY DOWN

best online shopping store it is very curtious and shipping is great.emails are very helpful and decisive wonderful just wonderful

Very fast shipping and the price was the best.

I have to say I was incredibly impressed with this optic. I was looking for something in the cheap range for a Spikes Tactical AR .22, and this fit the bill. While the price was cheap, the quality is not. The dot is very bright, the 2x magnifier does a great job, it was incredibly easy to zero in, and most importantly it holds a zero perfectly. The mounts are rock solid as well.  
I've recommended this to a few people I know who are on a limited budged for rifle glass.

Quick shipping, great product - would recommend to friends

Item received in very short time and in perfect conditions. Thank 'you and at the next!

This review was modified by its author, shellder, on 10/20/09 8:48 AM.

Thank You for providing a quality product at a great price. Dealing with your website was totally hassle-free and I received my order quickly. I will recommend your website to others and will be a repeat customer.