I have always been please with the quick postage and good prices; however the international postage rates are equivocally calculated as customers are required to pay US$22.50 for each pair of sunglasses.
In my case, I have ordered 8+ pair of glasses in the past year and paid more than US$180 in postage. The problem with this is that when I have ordered 2 or 3 pair of glasses at a time, I have had to pay the shipment amount for EACH pair of glasses; meaning that an order containing 3 pair of sunglasses costs me US$67.50 in postage (3x $22.50). HOWEVER, the 3 pairs of sunglasses have been sent on each occasion, in one package marked "postage US$29.95". This means that I am being overcharged for postage.
After my first multiple purchase of sunglasses, I noted the amount of postage I paid and how much it actually cost Optics Planet to post the package ($22.50 difference - my loss).
Before placing my second order, I requested a discount on postage in view of the amount I had paid for the previous order - and the fact that the glasses had arrived together in the same parcel costing Optics Planet half what they had charged me. I was refused a postage discount, when I requested it by online chat with OpticsPlanet customer service; by numerous emails to OpticsPlanet sales and customer service departments; and by telephone from Australia to the OpticsPlanet in the USA.
Very disappointing and a breach of trust (apart from a dubious trade practice of requiring customers to pay $22.50 per item x3 - $67.50, but only paying $29.95 for UPS postage to the customer).
The reasons given to me - for not being able to review and combine the shipping rates to Australia were: "The shipping cost is accurate and will not change as it will cost that much to ship. All of the items on the order will ship at the same time when RX item is complete and ships to us from the lab".